Bul Posted May 1, 2023 Author Posted May 1, 2023 ah so i formatted for nothing, can i re-enter the parameters or leave it empty?
Administrators Netduma Fraser Posted May 1, 2023 Administrators Posted May 1, 2023 I don't know if it is that but the timings are similar, you can re-setup as normal yes
Bul Posted May 1, 2023 Author Posted May 1, 2023 if i click sync to ping heatmap compare this and immediately the error
Administrators Netduma Fraser Posted May 1, 2023 Administrators Posted May 1, 2023 Does it complete a Connection Benchmark at all? If not then the error makes sense. What happens if you force the update?
Administrators Netduma Fraser Posted May 1, 2023 Administrators Posted May 1, 2023 Okay leave it with us, may be a bad update, I'll get back to you tomorrow Bul 1
Administrators Netduma Fraser Posted May 6, 2023 Administrators Posted May 6, 2023 It's possible we've put out a bad cloud update so I'm going to get the team to revert to the previous version on Tuesday to see if that helps. Bul 1
Slevin612x Posted May 6, 2023 Posted May 6, 2023 5 hours ago, Bul said: the problem returned, nothing works same problem
Administrators Netduma Fraser Posted May 6, 2023 Administrators Posted May 6, 2023 1 hour ago, Slevin612x said: same problem If it's a cloud issue most people will have the issue, we'll get it reverted on Tuesday and see if that resolves it
Administrators Netduma Fraser Posted May 9, 2023 Administrators Posted May 9, 2023 I believe so, I've not been able to check in with the team yet but it seems to be improved, give the router a reboot then resync the cloud and see if it is working please.
Administrators Netduma Fraser Posted May 9, 2023 Administrators Posted May 9, 2023 If you could check now please, it will have only happened recently
Administrators Netduma Fraser Posted May 9, 2023 Administrators Posted May 9, 2023 Is it failing to download the cloud, is that the message you're getting when resyncing?
Administrators Netduma Fraser Posted May 9, 2023 Administrators Posted May 9, 2023 Okay thanks, I've passed it onto the team to take a further look Bul 1
Bul Posted August 13, 2023 Author Posted August 13, 2023 I've been on the old version of the software for a while as the new ones give a lot of problems, I've had the problem with the "raps" in the geofilter for two days, I turned it off, disconnected the power, tried all types of logins in the router without obtaining results , xr500 version v2.3.2.134rc10
Administrators Netduma Fraser Posted August 13, 2023 Administrators Posted August 13, 2023 2 hours ago, Bul said: I've been on the old version of the software for a while as the new ones give a lot of problems, I've had the problem with the "raps" in the geofilter for two days, I turned it off, disconnected the power, tried all types of logins in the router without obtaining results , xr500 version v2.3.2.134rc10 We can't really troubleshoot old firmware as it's old and won't have as many fixes, best to upgrade, what are the issues you're having on the new ones exactly?
Bul Posted August 14, 2023 Author Posted August 14, 2023 I installed the latest update and it always has the usual error, rapp in the hybridvpn
Krush Posted August 14, 2023 Posted August 14, 2023 Hi ! Do a factory reset and the error will go away... Bul 1
Administrators Netduma Fraser Posted August 14, 2023 Administrators Posted August 14, 2023 1 hour ago, Bul said: I installed the latest update and it always has the usual error, rapp in the hybridvpn As above, has a factory reset resolved this for you? Bul 1
Bul Posted August 15, 2023 Author Posted August 15, 2023 e niente le ultime versioni mi danno sempre questo maledetto errore, impossibile da sistemare, faccio il reset quindi il giorno dopo torna(on hybrid vpn)
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