Xr1000 Big WIFI BUG

[NahG]

Hi I have this huge bug where my xr1000 does not assign a band to a device ( some devices not all). The ones affected connected to the ssid and all but have no internet IS THERE ANY FIX I HAVE BEEN HAVING THIS ISSUE SINCE YESTERSAY.

 

 

[NahG]

@Netduma Fraser

[Newfoundland]

If this is a new XR1000 and you have just set it up and while doing so the firmware was updated it is best to perform a factory reset then set up once again and test.

 

[NahG]

I actually manually updated it and factory reseted right now is fine but sometimes it will connect to wifi and not get no internet

[NahG]

I also have weird upload ping spikes. I own a netduma r2 and my upload didn't spike like that. @Newfie

[Newfoundland]

When you say connected but no internet is this 5Ghz band only?

Are you using smart connect ie do you have one SSID?

can you post of picture of the 5Ghz WiFi setting include the mode please.

[NahG]

41 minutes ago, Newfie said:

When you say connected but no internet is this 5Ghz band only?

Are you using smart connect ie do you have one SSID?

can you post of picture of the 5Ghz WiFi setting include the mode please.

Yes I have smart connect cuz I have a family and it would be a pain for them to switch between 2 ssid 

[NahG]

@Newfie @Netduma Fraser I dont know if these settings are correct. Also is there anyway to improve Wi-Fi gaming. I have 2 consoles that cant be set up thru ethernet and my only option is Wi-Fi. Ping spikes from 30-500 and more I dont know what the problem is

[Newfoundland]

11 minutes ago, NahG said:

Yes I have smart connect cuz I have a family and it would be a pain for them to switch between 2 ssid 

Change the mode to the 2600 option where it 4800 at the moment as I believe you are on 160Mhz which not supported on a lot of devices. Don’t forget to press the apply button and let it boot the WiFi back up.

[NahG]

Just now, Newfie said:

Change the mode to the 2600 option where it 4800 at the moment as I believe you are on 160Mhz which not supported on a lot of devices. Don’t forget to press the apply button and let it boot the WiFi back up.

Will try

[Newfoundland]

9 minutes ago, NahG said:

@Newfie @Netduma Fraser I dont know if these settings are correct. Also is there anyway to improve Wi-Fi gaming. I have 2 consoles that cant be set up thru ethernet and my only option is Wi-Fi. Ping spikes from 30-500 and more I dont know what the problem is

If you don’t have any AX device untick the enable AX square, press apply and see how that goes.

[NahG]

1 minute ago, Newfie said:

Change the mode to the 2600 option where it 4800 at the moment as I believe you are on 160Mhz which not supported on a lot of devices. Don’t forget to press the apply button and let it boot the WiFi back up.

There is no 2600 option only 2400 is that alright @Newfie

[Newfoundland]

Just now, NahG said:

There is no 2600 option only 2400 is that alright @Newfie

Yep that’s the one 👍I’m just working off the top of my head so I was not sure what the figure was.

[NahG]

12 minutes ago, Newfie said:

If you don’t have any AX device untick the enable AX square, press apply and see how that goes.

Im still getting huge upload ping spike. I dont know what to do anymore. Keep in mind im running this while connected directly to router. @Newfie

[Newfoundland]

1 minute ago, NahG said:

Im still getting huge upload ping spike. I dont know what to do anymore. Keep in mind im running this while connected directly to router. @Newfie

Ok, did the WiFi mode sort out the connections?

@Netduma Fraser will pop along as I don’t have the XR1000 so it’s best to get help on that side. 
It’s still early in the day here, second coffee before I head to work 😊 

once Fraser sees this thread he will soon get you up and running.

[NahG]

@Newfie Yea man no worries also I have noticed a slight increase when webs loading so I could say the wifi mode helped. As you can see in the pictures (Nagi clearly says its connected to 5ghz) but for sam it just says connnected I dont why this is or if its a bug. I have seen devices having issues if it says connected Connected (WiFi) and not displaying either 2.4 or 5ghz

[Newfoundland]

That looks like the app? Fraser again should know more about that.

your devices should work ok, it’s maybe a little bug on the app.

[NahG]

2 minutes ago, Newfie said:

That looks like the app? Fraser again should know more about that.

your devices should work ok, it’s maybe a little bug on the app.

Ok and again its in the web just edit it to look nice

[Newfoundland]

No worries, just try out all the devices and make sure they all work nicely now that you have changed the bandwidth on your router. That part of the problem should be solved now.

[Netduma Liam]

Thanks for all your help on this one Newfie!

@NahG I'll try recreate this issue on my end and notify the App devs about this.

[NahG]

3 hours ago, Netduma Liam said:

Thanks for all your help on this one Newfie!

@NahG I'll try recreate this issue on my end and notify the App devs about this.

@Netduma Liam Ok. I would also like to point out that the 5ghz band is very unstable for me it keeps disconnecting even though it’s connected to the ssid 

[Netduma Fraser]

Are you using Smart Connect or have you split them?

[NahG]

1 minute ago, Netduma Fraser said:

Are you using Smart Connect or have you split them?

I have now split them and it seems to me 5ghz is really doing terrible as in it will work for 5 mins and shut off completely even though appearing to be connected for 30 seconds which is really annoying. @Netduma Fraser

[Newfoundland]

Did you alter the bandwidth earlier? 

[NahG]

1 minute ago, Newfie said:

Did you alter the bandwidth earlier? 

What do you mean I turned off ax like you said and it showed me 4330 or 2133 so I just chose 2133