tjw101 Posted November 2, 2020 Share Posted November 2, 2020 Hello! As per the interest, we have opened the beta for LH1000 devices. Please share your modem Serial Number (e.g. ARCXXXXXXXXXX) to get activated. There will still be some standard eligibility rules that apply (must be on NBN, no outstanding account payments). We will be manually activating Game Optimiser on your modem. Note an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra. Your modem login screen should then show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers Telstra Gaming Product Team Link to comment Share on other sites More sharing options...
Hsimah Posted November 2, 2020 Share Posted November 2, 2020 I don't see mention of having to be on a certain NBN plan for the eligibility criteria, does that mean I can use one of my Arcadyan routers to get GO on my 1000/50 service? As Dean Manners booted me off of GO as the plan I'm on isn't eligible with GO on Technicolor router due to bandwidth limitations. Link to comment Share on other sites More sharing options...
mannrs Posted November 2, 2020 Share Posted November 2, 2020 Hi @Hsimah, am afraid the Ultrafast 1000 plans are still unsupported on current modem hardware - as you can appreciate, we cant activate something that in combination would be degrade to your NBN plans advertised maximum speeds. Link to comment Share on other sites More sharing options...
mannrs Posted November 2, 2020 Share Posted November 2, 2020 Hi @petr@Cameron@dougy4t@sabarblade@SaltySquirrel We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser. If you werent activated before, we've manually activated Game Optimiser on your modem as well. So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app. Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers sabarblade, Cameron, petr and 1 other 1 3 Link to comment Share on other sites More sharing options...
Hsimah Posted November 2, 2020 Share Posted November 2, 2020 1 hour ago, mannrs said: Hi @Hsimah, am afraid the Ultrafast 1000 plans are still unsupported on current modem hardware - as you can appreciate, we cant activate something that in combination would be degrade to your NBN plans advertised maximum speeds. I just liked using it for the adblock feature 😭 but yes can appreciate it 👍 love your work at the organisation Dean Link to comment Share on other sites More sharing options...
dougy4t Posted November 2, 2020 Share Posted November 2, 2020 1 hour ago, mannrs said: Hi @petr@Cameron@dougy4t@sabarblade@SaltySquirrel We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser. If you werent activated before, we've manually activated Game Optimiser on your modem as well. So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app. Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers Cheers much appreciated Link to comment Share on other sites More sharing options...
Cameron Posted November 3, 2020 Share Posted November 3, 2020 On 11/2/2020 at 12:15 PM, mannrs said: Hi @petr@Cameron@dougy4t@sabarblade@SaltySquirrel We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser. If you werent activated before, we've manually activated Game Optimiser on your modem as well. So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app. Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers Thanks really appreciate it! Link to comment Share on other sites More sharing options...
Cameron Posted November 4, 2020 Share Posted November 4, 2020 I've been using this for the past few days without any hiccups, pretty smooth! Encountered bugs: Constant high CPU usage Increased download bufferbloat (almost double from the last firmware, used to get a A rating now about a C) A couple of feature requests: Numerical figures on bars/graphs maybe on the labels for the 'total' figures to reduce having to hover over a section of a graph to view the 'Total Usage' of the network snapshot widget. e.g Link to comment Share on other sites More sharing options...
petr Posted November 4, 2020 Share Posted November 4, 2020 On 11/2/2020 at 1:15 PM, mannrs said: Hi @petr@Cameron@dougy4t@sabarblade@SaltySquirrel We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser. If you werent activated before, we've manually activated Game Optimiser on your modem as well. So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app. Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers Thank you, very much appreciated! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 4, 2020 Administrators Share Posted November 4, 2020 8 hours ago, Cameron said: I've been using this for the past few days without any hiccups, pretty smooth! Encountered bugs: Constant high CPU usage Increased download bufferbloat (almost double from the last firmware, used to get a A rating now about a C) A couple of feature requests: Numerical figures on bars/graphs maybe on the labels for the 'total' figures to reduce having to hover over a section of a graph to view the 'Total Usage' of the network snapshot widget. e.g How high is the CPU? - Does it seem to be impacting your speeds or responsiveness of the interface? Could you provide a screenshot of your bufferbloat results? What QoS settings are you using? Thanks for the suggestion! Link to comment Share on other sites More sharing options...
Sudip Posted November 5, 2020 Share Posted November 5, 2020 Hi, My Modem Serial No: ARC1850378908 Can i get activated? Thanks Link to comment Share on other sites More sharing options...
tjw101 Posted November 5, 2020 Author Share Posted November 5, 2020 4 minutes ago, Sudip said: Hi, My Modem Serial No: ARC1850378908 Can i get activated? Thanks I've just asked the team to action this one - say tuned Link to comment Share on other sites More sharing options...
Sudip Posted November 5, 2020 Share Posted November 5, 2020 1 minute ago, tjw101 said: I've just asked the team to action this one - say tuned Thanks Link to comment Share on other sites More sharing options...
Colin Posted November 6, 2020 Share Posted November 6, 2020 Hi i was wondering if i could hop on to the beta Device s/n : ARC1844240085 cheers colin. Link to comment Share on other sites More sharing options...
Cameron Posted November 6, 2020 Share Posted November 6, 2020 On 11/4/2020 at 11:37 PM, Netduma Fraser said: How high is the CPU? - Does it seem to be impacting your speeds or responsiveness of the interface? Could you provide a screenshot of your bufferbloat results? What QoS settings are you using? Thanks for the suggestion! I’ve had to deactivate due to the CPU issue it was reading 80-90% on both cores reducing the interface responsiveness, bufferbloat was getting b and c rating in this revision whereas last firmware was A, this definitely appears to be a Telstra related firmware issue rather than a DumaOS one as issue can be replicated via dslreports speed test with DumaOS disabled. It seems to be affecting the downlink bufferbloat primarily. It might also be worth nothing that the speed setting which is set to the users plans speed might not be accurate for a lot of connection types for example when they introduced a overhead allowance on NBN a few months ago my connection can get around 10mbps higher than the advertised speed Model: Arcadyan LH1000 CPU Bufferbloat Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7, 2020 Administrators Share Posted November 7, 2020 If you give the modem a reboot would the CPU usage fall? If you adjusted your Congestion Control percentages would the Ping Under Load still react to it at all? I'd recommend you put the average speeds you get most of the time in. Link to comment Share on other sites More sharing options...
Colin Posted November 10, 2020 Share Posted November 10, 2020 Is there a update to activating On 11/6/2020 at 10:34 PM, Colin said: Hi i was wondering if i could hop on to the beta Device s/n : ARC1844240085 cheers colin. Link to comment Share on other sites More sharing options...
kc654 Posted November 10, 2020 Share Posted November 10, 2020 s/n: ARC2018007716 am i able to get it activated? Link to comment Share on other sites More sharing options...
Ted H Posted November 10, 2020 Share Posted November 10, 2020 Could you add me to the beta too please; modem serial number is ARC1928676814, on NBN (FTTC) 100/20. Link to comment Share on other sites More sharing options...
Colin Posted November 10, 2020 Share Posted November 10, 2020 No response since i posted on friday, 10 hours ago, Colin said: Is there a update to activating is the option supposed to be in the app 'Extras' tab, if so i cant see it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10, 2020 Administrators Share Posted November 10, 2020 @tjw101 could we get these users activated? Link to comment Share on other sites More sharing options...
[email protected] Posted November 11, 2020 Share Posted November 11, 2020 May I please get ARC1839103407 Activated still no option to enable under extras in my service settings ARCADYAN LH1000 Thanks guys! 🥄🥚 @tjw101 Link to comment Share on other sites More sharing options...
Colin Posted November 11, 2020 Share Posted November 11, 2020 On 11/6/2020 at 10:34 PM, Colin said: Hi i was wondering if i could hop on to the beta Device s/n : ARC1844240085 cheers colin. Love a update on activation. Link to comment Share on other sites More sharing options...
petr Posted November 11, 2020 Share Posted November 11, 2020 2 hours ago, Colin said: Love a update on activation. Try check the extra tab again. It just came through for some people today! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Colin Posted November 12, 2020 Share Posted November 12, 2020 Nothing yet. Getting to the point of not bothering to follow up..seems im following up more than the vendor. you probably just lost a customer. Ted H and Netduma Fraser 1 1 Link to comment Share on other sites More sharing options...
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