Jump to content
tjw101

LH1000/ Arcadyan - Open Beta now open.

Recommended Posts

Hello!

As per the interest, we have opened the beta for LH1000 devices. Please share your modem Serial Number (e.g. ARCXXXXXXXXXX) to get activated. 

There will still be some standard eligibility rules that apply (must be on NBN, no outstanding account payments).

We will be manually activating Game Optimiser on your modem.  Note an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra.

Your modem login screen should then show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide

Ping me on here if you want it removed before then and let us know in the forums how you go with it.  

Cheers

Telstra Gaming Product Team 

Share this post


Link to post
Share on other sites

I don't see mention of having to be on a certain NBN plan for the eligibility criteria, does that mean I can use one of my Arcadyan routers to get GO on my 1000/50 service?

 

As Dean Manners booted me off of GO as the plan I'm on isn't eligible with GO on Technicolor router due to bandwidth limitations.

Share this post


Link to post
Share on other sites

Hi @Hsimah, am afraid the Ultrafast 1000 plans are still unsupported on current modem hardware - as you can appreciate, we cant activate something that in combination would be degrade to your NBN plans advertised maximum speeds.

Share this post


Link to post
Share on other sites

Hi

@petr
@Cameron
@dougy4t
@sabarblade
@SaltySquirrel
 

We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser.  If you werent activated before, we've manually activated Game Optimiser on your modem as well.  So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app.

Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide

Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers

Share this post


Link to post
Share on other sites
1 hour ago, mannrs said:

Hi @Hsimah, am afraid the Ultrafast 1000 plans are still unsupported on current modem hardware - as you can appreciate, we cant activate something that in combination would be degrade to your NBN plans advertised maximum speeds.

I just liked using it for the adblock feature 😭 but yes can appreciate it 👍 love your work at the organisation Dean

Share this post


Link to post
Share on other sites
1 hour ago, mannrs said:

Hi

@petr
@Cameron
@dougy4t
@sabarblade
@SaltySquirrel
 

We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser.  If you werent activated before, we've manually activated Game Optimiser on your modem as well.  So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app.

Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide

Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers

Cheers much appreciated

Share this post


Link to post
Share on other sites
On 11/2/2020 at 12:15 PM, mannrs said:

Hi

@petr
@Cameron
@dougy4t
@sabarblade
@SaltySquirrel
 

We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser.  If you werent activated before, we've manually activated Game Optimiser on your modem as well.  So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app.

Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide

Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers

Thanks really appreciate it! 

Share this post


Link to post
Share on other sites

I've been using this for the past few days without any hiccups, pretty smooth! 

Encountered bugs:

  • Constant high CPU usage 
  • Increased download bufferbloat (almost double from the last firmware, used to get a A rating now about a C)

A couple of feature requests:

  • Numerical figures on bars/graphs maybe on the labels for the 'total' figures to reduce having to hover over a section of a graph to view the 'Total Usage'  of the network snapshot widget. e.g 

8oubeJL.png

Share this post


Link to post
Share on other sites
On 11/2/2020 at 1:15 PM, mannrs said:

Hi

@petr
@Cameron
@dougy4t
@sabarblade
@SaltySquirrel
 

We've upgraded your modem to the latest firmware, so you can get an early view of Game Optimiser.  If you werent activated before, we've manually activated Game Optimiser on your modem as well.  So note that an activation email will come through on November 10th, and from then you'll be able to cancel it (if you wish, hopefully not!) using your MyTelstra app.

Your modem login screen should now show Game Optimiser as Active, check out the user guide to get started: https://www.telstra.com/game-optimiser-user-guide

Ping me on here if you want it removed before then and let us know in the forums how you go with it. Cheers

Thank you, very much appreciated!

Share this post


Link to post
Share on other sites
8 hours ago, Cameron said:

I've been using this for the past few days without any hiccups, pretty smooth! 

Encountered bugs:

  • Constant high CPU usage 
  • Increased download bufferbloat (almost double from the last firmware, used to get a A rating now about a C)

A couple of feature requests:

  • Numerical figures on bars/graphs maybe on the labels for the 'total' figures to reduce having to hover over a section of a graph to view the 'Total Usage'  of the network snapshot widget. e.g 

8oubeJL.png

How high is the CPU? - Does it seem to be impacting your speeds or responsiveness of the interface? Could you provide a screenshot of your bufferbloat results? What QoS settings are you using? Thanks for the suggestion!

Share this post


Link to post
Share on other sites

Hi,

My Modem Serial No: ARC1850378908

Can i get activated? Thanks

Share this post


Link to post
Share on other sites
4 minutes ago, Sudip said:

Hi,

My Modem Serial No: ARC1850378908

Can i get activated? Thanks

I've just asked the team to action this one - say tuned :) 

Share this post


Link to post
Share on other sites
1 minute ago, tjw101 said:

I've just asked the team to action this one - say tuned :) 

Thanks

Share this post


Link to post
Share on other sites

Hi i was wondering if i could hop on to the beta

Device s/n ARC1844240085

 

cheers

colin.

Share this post


Link to post
Share on other sites
On 11/4/2020 at 11:37 PM, Netduma Fraser said:

How high is the CPU? - Does it seem to be impacting your speeds or responsiveness of the interface? Could you provide a screenshot of your bufferbloat results? What QoS settings are you using? Thanks for the suggestion!

I’ve had to deactivate due to the CPU issue it was reading 80-90% on both cores reducing the interface responsiveness, bufferbloat was getting b and c rating in this revision whereas last firmware was A, this definitely appears to be a Telstra related firmware issue rather than a DumaOS one as issue can be replicated via dslreports speed test with DumaOS disabled. It seems to be affecting the downlink bufferbloat primarily. It might also be worth nothing that the speed setting which is set to the users plans speed might not be accurate for a lot of connection types for example when they introduced a overhead allowance on NBN a few months ago my connection can get around 10mbps higher than the advertised speed

Model: Arcadyan LH1000

CPU

 P3XPU6x.png

Bufferbloat

BNIAeNs.png

Share this post


Link to post
Share on other sites

If you give the modem a reboot would the CPU usage fall? If you adjusted your Congestion Control percentages would the Ping Under Load still react to it at all? I'd recommend you put the average speeds you get most of the time in.

Share this post


Link to post
Share on other sites

Is there a update to activating 

On 11/6/2020 at 10:34 PM, Colin said:

Hi i was wondering if i could hop on to the beta

Device s/n ARC1844240085

 

cheers

colin.

 

Share this post


Link to post
Share on other sites

Could you add me to the beta too please; modem serial number is ARC1928676814, on NBN (FTTC) 100/20.

Share this post


Link to post
Share on other sites

No response since i posted on friday,

10 hours ago, Colin said:

Is there a update to activating 

 

 is the option supposed to be in the app 'Extras' tab, if so i cant see it.

Share this post


Link to post
Share on other sites
On 11/6/2020 at 10:34 PM, Colin said:

Hi i was wondering if i could hop on to the beta

Device s/n ARC1844240085

 

cheers

colin.

 

Love a update on activation. 

Share this post


Link to post
Share on other sites
2 hours ago, Colin said:

 

Love a update on activation. 

Try check the extra tab again. It just came through for some people today!

Share this post


Link to post
Share on other sites

Nothing yet.

 

Getting to the point of not bothering to follow up..seems im following up more than the vendor.

 

you probably just lost a customer.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...