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Netduma has to fix this.


CRarsenxL

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Recently, I have purchased XR300. I figured it would help out since my standard Fios  G3100 isn’t the best for gaming.

I immediately ran into issues regarding gameplay while play Black Ops 4 and MW. I’m not concerned about ping , I am concerned about GAMEPLAY. Netduma promises lower ping, sure. But gameplay feels extremely off. Either instant melted or horrible hit detection (Bo4). I could literally make comparisons videos on how much of a difference there is. Now before anyone says, we’ll configure it this way or try this.... NO! I’m tired of getting INSTANT killed or marshmallow bullets with the XR300. And I’m not buying an XR500 to waste more money. Duma has to pull though with some  sort of fix. Hopefully 3.0. Because cod shouldn’t feel better on my ISP router vs a GAMING ROUTER. Throughout these forums I continuously see hit detection issues. Why is it so common? We need someone to look deeper than just “duma settings”. I am not completely knowledgeable on network optimization but I can tell you for sure, something is off with Duma and Cod. I don’t know if the netcode of cod doesn’t like Duma but we need answers. I see too many posts regarding ridculous issues about cod not feeling right. Please Duma. See this issue as we do and fix it. Much love and everyone stay safe  

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2 hours ago, fiefo said:

Recently, I have purchased XR300. I figured it would help out since my standard Fios  G3100 isn’t the best for gaming.

I immediately ran into issues regarding gameplay while play Black Ops 4 and MW. I’m not concerned about ping , I am concerned about GAMEPLAY. Netduma promises lower ping, sure. But gameplay feels extremely off. Either instant melted or horrible hit detection (Bo4). I could literally make comparisons videos on how much of a difference there is. Now before anyone says, we’ll configure it this way or try this.... NO! I’m tired of getting INSTANT killed or marshmallow bullets with the XR300. And I’m not buying an XR500 to waste more money. Duma has to pull though with some  sort of fix. Hopefully 3.0. Because cod shouldn’t feel better on my ISP router vs a GAMING ROUTER. Throughout these forums I continuously see hit detection issues. Why is it so common? We need someone to look deeper than just “duma settings”. I am not completely knowledgeable on network optimization but I can tell you for sure, something is off with Duma and Cod. I don’t know if the netcode of cod doesn’t like Duma but we need answers. I see too many posts regarding ridculous issues about cod not feeling right. Please Duma. See this issue as we do and fix it. Much love and everyone stay safe  

It’s nothing to do with NetDuma, it’s the crappy servers for MW.

NetDuma works as intended.

You get the same problem on other routers.

It’s the games lag compensation, it’s too generous to the higher ping player.

The Solution is simple, force a server with a in-game ping between 40-60ms. (for example; I live in U.K. and I play on Spanish server or Italian server)

 

 

 

 

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Guest Cussiv

Black Ops 4 Duma experience. 
R1 = Performed okidokey hardcore. Core mostly unplayble (PS4) My friend on Xbox had great experience with it.

xr500 = I got instamelted in core and had random gaming experience in hardcore. My friend had ok gaming experience.

xr300= havent tried that but my friend said it was not worth it so he returned it. He had random gaming experience

Me and my friend had diffrent ISP at this time and consoles. I can confirm that my gaming experience on Xbox is better. Its not because Im bad on PS4 but everyone seems to be a step ahead even how much i try to change settings. It works acouple of games then its random. It so weird. 
 

So the only firmware that works best for bo4 is tomato then gargoyle.

tomato for core (hc works ok)

gargoyle is best for hardcore on bo4.

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1 hour ago, Cussiv said:

Black Ops 4 Duma experience. 
R1 = Performed okidokey hardcore. Core mostly unplayble (PS4) My friend on Xbox had great experience with it.

xr500 = I got instamelted in core and had random gaming experience in hardcore. My friend had ok gaming experience.

xr300= havent tried that but my friend said it was not worth it so he returned it. He had random gaming experience

Me and my friend had diffrent ISP at this time and consoles. I can confirm that my gaming experience on Xbox is better. Its not because Im bad on PS4 but everyone seems to be a step ahead even how much i try to change settings. It works acouple of games then its random. It so weird. 
 

So the only firmware that works best for bo4 is tomato then gargoyle.

tomato for core (hc works ok)

gargoyle is best for hardcore on bo4.

I was playing Black Ops 4 with FreshTomato a couple of nights ago and it was running great.

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Agree,  so yeah my recommendation is to use FreshTomato if you want play Black ops 4 :) You can add the dst ports servers for CoD which is 30000-45000 to a VOIP class and then set the "%". My recommendation is somewhere between 2-20 if you dont want to get melted on the inbound side. Then you need to find a sweetspot for the upload where your bullets connect.

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10 minutes ago, Cussiv said:

Agree,  so yeah my recommendation is to use FreshTomato if you want play Black ops 4 :) You can add the dst ports servers for CoD which is 30000-45000 to a VOIP class and then set the "%". My recommendation is somewhere between 2-20 if you dont want to get melted on the inbound side. Then you need to find a sweetspot for the upload where your bullets connect.

I was using 1-4% on inbound. I don't do anything to outbound, left it on the 5-100% default setting.

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9 hours ago, fiefo said:

Recently, I have purchased XR300. I figured it would help out since my standard Fios  G3100 isn’t the best for gaming.

I immediately ran into issues regarding gameplay while play Black Ops 4 and MW. I’m not concerned about ping , I am concerned about GAMEPLAY. Netduma promises lower ping, sure. But gameplay feels extremely off. Either instant melted or horrible hit detection (Bo4). I could literally make comparisons videos on how much of a difference there is. Now before anyone says, we’ll configure it this way or try this.... NO! I’m tired of getting INSTANT killed or marshmallow bullets with the XR300. And I’m not buying an XR500 to waste more money. Duma has to pull though with some  sort of fix. Hopefully 3.0. Because cod shouldn’t feel better on my ISP router vs a GAMING ROUTER. Throughout these forums I continuously see hit detection issues. Why is it so common? We need someone to look deeper than just “duma settings”. I am not completely knowledgeable on network optimization but I can tell you for sure, something is off with Duma and Cod. I don’t know if the netcode of cod doesn’t like Duma but we need answers. I see too many posts regarding ridculous issues about cod not feeling right. Please Duma. See this issue as we do and fix it. Much love and everyone stay safe  

We can't diagnose anything based on in game experiences - there are too many variables, we can only look at the stats like ping, packet loss etc. Settings is the first thing to look into and optimize, we can't make a magical fix because you don't want to change any settings. It's so common because you're posting on a support forum, you will 90% of the time just see issues here but you don't see the thousands of people that are happy and not posting. Sorry if that sounds harsh but we can't be going down rabbit holes based on someone getting killed when they didn't think they should have - we need hard statistics to go down that route and if there is something that is legitimately a bug we can fix it. Anyway, make sure you sign up for the 3.0 beta and you can give us feedback when it's available. We're happy to help you optimize your settings.

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The feel of a game is underrated within router / soft ware companies. It’s just based off of numbers and leaving the “feel” part out of it. I really like that you guys have a 3.0 beta although I have not received any response back yet. But this allows us to test it. This should be staple type of thing. Not coming at the Duma team, just raising awareness on how you can be better. XR300 or XR500. Both should perform that same. Be that standard. I’m saying this because you guys have (Duma team) , the potential to blow every other wrt out of the water. 

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I feel your pain Dude.. but i dont think They will/can fix that..

The Problem is that on a proper QoS setting there are way more settings and variables than we See in Dumaos..

Different sheduler, (sfq,pfifo,fq_codel,cake....)

And different sheduler settings for These..

 

Dumaos is only.. enable anti bufferbloat and prio Port.. thats all you can do for gaming

No finetuning, No sheduler settings..

Its Designed to be Not complicated.. but thats Something that dont Work Well with every Game/Connection...

If They Change some varables globale.. other Games might get a broken Connection...

 

Sadly we cant Change most sheduler settings

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5 hours ago, Aspect of Wrath said:

Bo4 works really well for me with the xr500, i think how you set up the xr500 with your isp and settings is the issue.

What settings are you running atm?

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3 hours ago, fiefo said:

What settings are you running atm?

Before i tell you that i have to ask if your router is connected to a modem or is connected to a modem/router combo? Settings will not matter unless router is connected to a modem or is bridged/pppoe/ip passthrough on a modem/router. If it is a modem/router combo ask your ISP how to set it up properly.

 

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23 hours ago, fiefo said:

The feel of a game is underrated within router / soft ware companies. It’s just based off of numbers and leaving the “feel” part out of it. I really like that you guys have a 3.0 beta although I have not received any response back yet. But this allows us to test it. This should be staple type of thing. Not coming at the Duma team, just raising awareness on how you can be better. XR300 or XR500. Both should perform that same. Be that standard. I’m saying this because you guys have (Duma team) , the potential to blow every other wrt out of the water. 

I appreciate that but in the same vain, if you go to the doctor then sometimes you need blood tests, scans etc to get some hard data and find the cause of the problem. It's the same thing here and if we were to do chase down every players feeling of how the game is we would actually decrease our ability to fix problems - there are a lot of other variables that are not related to the router as well. Everyone will get a chance at beta but it has to be done slowly to ensure stability. I do appreciate your faith in us and we're confident people will be happy with what we've brought to the table with 3.0.

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10 hours ago, Aspect of Wrath said:

Before i tell you that i have to ask if your router is connected to a modem or is connected to a modem/router combo? Settings will not matter unless router is connected to a modem or is bridged/pppoe/ip passthrough on a modem/router. If it is a modem/router combo ask your ISP how to set it up properly.

 

ONT —-> Router 

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2 hours ago, Netduma Fraser said:

I appreciate that but in the same vain, if you go to the doctor then sometimes you need blood tests, scans etc to get some hard data and find the cause of the problem. It's the same thing here and if we were to do chase down every players feeling of how the game is we would actually decrease our ability to fix problems - there are a lot of other variables that are not related to the router as well. Everyone will get a chance at beta but it has to be done slowly to ensure stability. I do appreciate your faith in us and we're confident people will be happy with what we've brought to the table with 3.0.

My speeds seem stable but I believe I am getting packet loss. How do I test this theory for PS4 with the xr300. At this point, it has the be the only way.

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34 minutes ago, fiefo said:

My speeds seem stable but I believe I am getting packet loss. How do I test this theory for PS4 with the xr300. At this point, it has the be the only way.

Do you see packet loss symbols in the game itself? If you use the same cable to the PS4 and connect to your PC and do a ping do you encounter packet loss? I'd recommend trying this guide: http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping

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38 minutes ago, Netduma Fraser said:

Do you see packet loss symbols in the game itself? If you use the same cable to the PS4 and connect to your PC and do a ping do you encounter packet loss? I'd recommend trying this guide: http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping

 

Screen Shot 2020-07-21 at 5.15.27 PM.png

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That looks absolutely fine but your base ping is fairly high. Could be to do with the target, try a local news site and try to make sure nothing else is using the internet. That will give you a good baseline to work from.

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I believed I figured out the packet loss issue. This may have been why I felt gameplay was super inconsis , dying fast and rubber bullets. I used my old router MAC to get better speeds because orginally the xr MAC was getting super low speeds. switched it back, speeds are good and packet loss on ping plotter is gone as well. Also, gameplay feel wayyyyy smoother. 

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5 minutes ago, fiefo said:

I believed I figured out the packet loss issue. This may have been why I felt gameplay was super inconsis , dying fast and rubber bullets. I used my old router MAC to get better speeds because orginally the xr MAC was getting super low speeds. switched it back, speeds are good and packet loss on ping plotter is gone as well. Also, gameplay feel wayyyyy smoother. 

That's good. What do you mean you switched MAC address from old router to the XR?

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Originally the XR Default address was only getting speeds no where near what the isp ones. When I switched the MAC address / copy the isp one to the xr, it got those speeds I paid for. But massive packet loss? Now I switched it back it might have synced up fully now. But still packet loss from 0.2-1 range :(

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On 7/21/2020 at 6:00 PM, Netduma Fraser said:

That looks absolutely fine but your base ping is fairly high. Could be to do with the target, try a local news site and try to make sure nothing else is using the internet. That will give you a good baseline to work from.

I tried google but the latency was still high :(

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