Jump to content

Found mislocated servers? Let us know here!


Netduma Alex
 Share

Recommended Posts

  • 1 month later...
  • Administrators
3 hours ago, sw3ar said:

Warsaw, PL server is missing

EDIT: Something is happening. After connecting to server it doesn't show on map.

Have you connected to this Polish server on the Geo-Filter? If so could you provide the ID for it please?

It doesn't show on heatmap or the Geo-Filter?

Link to comment
Share on other sites

5 hours ago, Netduma Fraser said:

Have you connected to this Polish server on the Geo-Filter? If so could you provide the ID for it please?

It doesn't show on heatmap or the Geo-Filter?

It connects me to that server, but it doesn't show on heatmap and geo. 

I know I'm connected to that server based on ping ingame.

Link to comment
Share on other sites

  • Administrators
1 hour ago, sw3ar said:

It connects me to that server, but it doesn't show on heatmap and geo. 

I know I'm connected to that server based on ping ingame.

If you zoom out fully on the map do you see any icon that indicates it is the server?

Link to comment
Share on other sites

On 1/14/2025 at 11:32 PM, Netduma Fraser said:

If you zoom out fully on the map do you see any icon that indicates it is the server?

It''s back again on ping heat but still when I connect it doesn't show on map.

Steady ping doesn't work either. It's on but my ping is lower than with steady on.

Call of Duty in smartboost isn't active while playing.
 

Zrzut ekranu 2025-01-16 105830.png

Link to comment
Share on other sites

  • Administrators
5 hours ago, sw3ar said:

It''s back again on ping heat but still when I connect it doesn't show on map.

Steady ping doesn't work either. It's on but my ping is lower than with steady on.

Call of Duty in smartboost isn't active while playing.

Try this:

  • Quit the application/game/client completely
  • Remove device from the Geo-Filter
  • Give PC PlayStation Device Type in the Device Manager (if on PC)
  • Resync from the Geo-Filter Map menu
  • Re-add the device to the Geo-Filter
  • Set up the Geo-Filter how you like
  • Wait 2 minutes
  • Boot up application/game/client

Then see if you see the server on the map.

Are you saying your ping is higher with Steady Ping and lower with it off?

Resync the cloud on SmartBOOST and see if it prioritizes then.

Link to comment
Share on other sites

46 minutes ago, Netduma Fraser said:

Are you saying your ping is higher with Steady Ping and lower with it off?

Yes. It adds buffer.

It didn't help.
It is not a problem with one server but with CoD. When I connect to any server it doesn't show on geo and SP doesn't work.
Why is it happening? I didn't change anything......

Zrzut ekranu 2025-01-16 172128.png

Zrzut ekranu 2025-01-16 172133.png

Link to comment
Share on other sites

  • Administrators
1 hour ago, sw3ar said:

Yes. It adds buffer.

It didn't help.
It is not a problem with one server but with CoD. When I connect to any server it doesn't show on geo and SP doesn't work.
Why is it happening? I didn't change anything......

 

That's exactly how it is supposed to work, it adds ping so it can absorb spikes/jitter.

You didn't make the change to the console device type, please follow each step and try again.

Link to comment
Share on other sites

56 minutes ago, Netduma Fraser said:

That's exactly how it is supposed to work, it adds ping so it can absorb spikes/jitter.

You didn't make the change to the console device type, please follow each step and try again.

I done that and it didn't help.

Link to comment
Share on other sites

24 minutes ago, Netduma Fraser said:

Please provide a screenshot of the Geo-Filter when you're actually in the game playing

Those 2 screenshots above.

I done that PC Playstation thing again and It works now. Should I change to PC icon or stay on PS?

EDIT: I had to change it back to PC icon. In Hell Let Loose only visable servers were in PL.

Link to comment
Share on other sites

18 minutes ago, Netduma Fraser said:

You can stay like that, it would work for any game

It is for all games, which means like I wrote above, in HLL at server browser I had only servers inside my geo-filter radius.

EDIT: And now it doesn't work again. Why this is happening in the first place after a year of using? I didn't change anything...

This is how it looks like while I am on the server, playing.

Can you make it back to how it used to be? I didn't change anything so I think this is something on your side? you need to update something at cloud? don't know

Zrzut ekranu 2025-01-16 210809.png

Link to comment
Share on other sites

  • Administrators

It's not anything on our side, the router downloads the latest cloud update and then uses that information, it's not an ever changing thing and you don't have a consistent connection to us that would cause issues should it be interrupted or if anything is changed. We'd also see a lot more reports of it if that was the case.

If you force servers in a different area does it work as expected each time?

 

 

Link to comment
Share on other sites

18 minutes ago, Netduma Fraser said:

 

If you force servers in a different area does it work as expected each time?

 

 

It is not a problem with one server but with CoD. When I connect to any server it doesn't show on geo and SP doesn't work.

Link to comment
Share on other sites

  • Administrators
1 hour ago, Moofda said:

Server ID:  15DFXM9

Says Sanjose 13 Ping In router, Server located Newjersey area 80 ping actual ingame. 

Thank you, I'll pass it on

58 minutes ago, sw3ar said:

It is not a problem with one server but with CoD. When I connect to any server it doesn't show on geo and SP doesn't work.

You have to enable the Geo-Filter before you have even launched the game client, if you have the game client active in the system tray then shut that down fully, wait 2 minutes, enable the Geo-Filter then launch the client and then the game. Do not change Geo-Filter settings while playing but if you do then then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC and it should work then.

Link to comment
Share on other sites

13 hours ago, Netduma Fraser said:

Thank you, I'll pass it on

You have to enable the Geo-Filter before you have even launched the game client, if you have the game client active in the system tray then shut that down fully, wait 2 minutes, enable the Geo-Filter then launch the client and then the game. Do not change Geo-Filter settings while playing but if you do then then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC and it should work then.

I have everything setup perfectly, I boot up CoD, join match, then I don't see that I'm connected to a server, even that geo-filter itself works correctly, just there isn't that gamepad icon therefore SP doesn't work and CoD is offline in Smartboost.

Just like on that screenshot.

Zrzut ekranu 2025-01-16 210809.png

Link to comment
Share on other sites

  • Administrators

Check the IP on the PC itself, then check the device you think it is on the Device Manager, make sure they match, if they don't find the match and re-name it. Then in Settings > DHCP > Add Rules > Select Device > Save, then reboot the router from the interface and see if it happens again please.

Link to comment
Share on other sites

50 minutes ago, Netduma Fraser said:

Check the IP on the PC itself, then check the device you think it is on the Device Manager, make sure they match, if they don't find the match and re-name it. Then in Settings > DHCP > Add Rules > Select Device > Save, then reboot the router from the interface and see if it happens again please.

They match, same IP address.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...