ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 No difference if you remember the original R1 graphs were with a download rather than YouTube videos. I also just did a very quick tests with a large download test file with the same results. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2019 Administrators Share Posted October 8, 2019 Would it be possible for you to take one of the routers to a friends/neighbours house and see if it works correctly then? Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 Well I’m on my gap year from uni so all my friends have gone to uni already. I’ve just text my neighbors and neither really understood why id have to do it as they aren’t really techy and seemed pretty unwilling unfortunately. I’ve had a bit of a conversation with battlenonsense who’s a YouTuber and he does networking and he seemed to have similar speeds to me and had a similar experience with the R1 in terms of the spikes. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 Edit: one of my friends is home tomorrow afternoon as I didn’t realise he commutes. Unless his parents are working from home during that time we should be free to mess around. But his dad has several data servers and stuff so it still might not be possible as they have a very exotic setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2019 Administrators Share Posted October 8, 2019 Okay no worries, worth a try! Do you know if the modem/hub or the TP Link you were using has QoS enabled? That could be interfering with the R1/XR500 QoS. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 I had QOS disable on both the modem and the tp link for all tests. The BT hub has no QOS. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2019 Administrators Share Posted October 8, 2019 Really strange one, have you disabled WMM in Advanced WiFi Settings by any chance? Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 WMW is enabled (by default) is that correct? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2019 Administrators Share Posted October 8, 2019 Yes that's right, so I assume that hasn't been changed? Could you try a test please, DMZ/port forward all ports to one device for testing and re-do PingPlotter w/QoS & saturation - I want to see if there may be some miscommunication on the router on what ports are required for downloads/streams. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 8, 2019 Author Share Posted October 8, 2019 So just for clarification you want me to put my PC in the XR500 DMZ and re do the ping plotter tests while loading up a YouTube video on my phone? Also yes I left WMW on as that was what the default value was. Or do you want all saturation to come from the PC as well? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted October 9, 2019 Administrators Share Posted October 9, 2019 Forward the ports to the device running PingPlotter, then saturate the connection from somewhere else. Your connection is fast enough that you shouldn't be seeing any spikes but we'll see. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 My PC was in the DMZ, my phone was the only device on the network. The first huge spike can be ignored as I had anti-bufferbloat set to high prioroty, it was then changed to always for the rest of the graph (still big spikes). Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted October 9, 2019 Administrators Share Posted October 9, 2019 I'm starting to wonder if the unit might just be faulty. I'm running out of ideas here. Link to comment Share on other sites More sharing options...
Zennon Posted October 9, 2019 Share Posted October 9, 2019 Reboot from the the DumaOS software GUI, not a turn off and on from the plug. If that has no change, unplug the XR500 for 5 minutes and try again. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 Ok, tried both of Zennon's suggestions but unfortunately no change. I went to my friends house but his parents were working from home and looking at their internet connection/setup it wouldn't be something I'd be confortable messing with. Surely having a faulty R1 and then a faulty XR500 is almost impossible right? I bought it off amazon and also have an Ex7700 which is still in it's box as I thought I may have to return it, I'm easily within the window for returns if anyone has anymore ideas for me to try. Otherwise I'll return it tomorrow unfortunately. Link to comment Share on other sites More sharing options...
Zennon Posted October 9, 2019 Share Posted October 9, 2019 Try this set up. Congestion control set to always 70% each slider. Under bandwidth allocation for for download update and reset distribution For upload update and reset distribution At the bottom of the same page under traffic prioritisation. Untick DumaOs prioritised games. Add you console manually by clicking add device. Reboot from the GUI. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 9, 2019 Administrators Share Posted October 9, 2019 I actually meant to do the DMZ on the device that is actually doing the downloading/streaming, in this case your phone. It is very unlikely yes but these things can happen. Try the DMZ test again with the device doing the downloading/streaming in the DMZ and see what happens. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 I tried Zennon's suggestion once again and it's a good one, I found that as a solution on a number of other posts, unfortunately not for me. I did a sanity check and just left the XR500 running ping plotter with nothing on the network and it was a constant 8.5ms ping. I then tried my phone in the DMZ with the same results as before, ping spikes up to 80ms with it being the only device on the network. I have the ping plotter saved if you're desperate to see it but it's the same as the others and really clogs up the thread. Any more ideas? Link to comment Share on other sites More sharing options...
bagsta69 Posted October 9, 2019 Share Posted October 9, 2019 Not sure if its relevant but I had a similar problem a couple of years ago. After much testing and head scratching it turned out that the filters in the little white box that the fttc comes in to the house on needed the filters replacing. Might be worth a try. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 I actually had this problem a few weeks ago. They’ve actually just been replaced by the engineer and my speeds retuned to normal and even increased by about 5mbps over what we used to get. We have the 5C master socket from BT now. If you have any more advice Bagsta69 then it would be useful as you had a similar experience. But any input is welcome as usual! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 9, 2019 Administrators Share Posted October 9, 2019 You did the same test direct to the TP Link is that right and it produced similar results? If that's the case it would indicate and issue either between the modem/router or the line. The topic is quite long now so forgive me but do you get this same issue if you go direct to the hub? They should have some form of QoS as well you could enable. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 The Bt hub is useless, it has no QOS. I have tried the modem as the first device as well as the BT hub. I have then tried them both to the Tp link to XR500 and straight to XR500 with no TP link in the middle. All produced the same results. I might try knocking on my other neighbors door tomorrow and asking if I can test on their line. One thing I noticed when i got the modem was 42million aprox HEC error on the line, they never go up or down, but even with a factory reset they remain. Thought I would just post the stats from the modem here. Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 I just left it for 30-40 mins and gamed for a bit, went and re-checked the errors and they are all the same values still (am im still lagging). I remeber when i got the modem the values were the same and they haven't changed since. Share excess massively reduces lag. But that's not why i bought the router and I can't be on the router 24/7 changing bandwidth values. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 9, 2019 Administrators Share Posted October 9, 2019 Have you asked your ISP about that error? Let us know how it goes at the neighbours. Do you mean share excess on/off helps? What do you have it set to normally? Link to comment Share on other sites More sharing options...
ArcaPulse Posted October 9, 2019 Author Share Posted October 9, 2019 Share excess is on normally, having it turned off helps, but I still lag a bit. I'll call my ISP now and see what they say. Link to comment Share on other sites More sharing options...
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