progprogprog Posted December 21, 2018 Share Posted December 21, 2018 Hi guys wonder if you can help me out. I haven't used the r1 for a couple of days and I am getting this error? Have tried resetting and everthing HTTP/1.0 500 Server Error Content-Type: text/html haserl CGI Error Unterminated JSON encoded object found at position in [] Link to comment Share on other sites More sharing options...
progprogprog Posted December 21, 2018 Author Share Posted December 21, 2018 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2018 Administrators Share Posted December 21, 2018 Can you first try clearing the browser cache/cookies please and try again. If that doesn't work remove everything in the URL after 192.168.88.1 and try please Link to comment Share on other sites More sharing options...
Zennon Posted December 21, 2018 Share Posted December 21, 2018 11 minutes ago, Netduma Fraser said: Can you first try clearing the browser cache/cookies please and try again. If that doesn't work remove everything in the URL after 192.168.88.1 and try please Prog should have listed everything we tried over XBL. Done the above, If you CMD ipconfig /all it shows 192.168.88.1 as the default gateway and he gets internet but no GUI. He cleared the DNS / IP etc with CMD and cleared the browser cache and used many different browsers. progprogprog 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2018 Administrators Share Posted December 21, 2018 Thanks for the extra info Zennon. Not seen this error before. When you previously used it you had no issues at all? When you last used it was there anything of note that may have occurred? Likewise in the time where you weren't using it was there a power outage or anything like that? Link to comment Share on other sites More sharing options...
progprogprog Posted December 21, 2018 Author Share Posted December 21, 2018 Hi Fraser To be fair I have suffered with r1 for a while now in terms of it rebooting it's self randomly for several years on and off. But resently it has been worse so I unplugged the cables apart from the power cable for a couple of days.then went to use it and it has internet but no geo! Like zennon we have been through everything possible but no luck. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2018 Administrators Share Posted December 21, 2018 Okay can you unplug the router from the power for 24 hours please, that sometimes helps to give it time to clear and then try again. Link to comment Share on other sites More sharing options...
progprogprog Posted December 21, 2018 Author Share Posted December 21, 2018 Will do thanks again mate Netduma Fraser 1 Link to comment Share on other sites More sharing options...
BIG__DOG Posted December 22, 2018 Share Posted December 22, 2018 How you getting on with it mate, any further? Link to comment Share on other sites More sharing options...
progprogprog Posted December 22, 2018 Author Share Posted December 22, 2018 Hi mate I have left it unplugged over night but unfortunately no change Link to comment Share on other sites More sharing options...
BIG__DOG Posted December 22, 2018 Share Posted December 22, 2018 and in cmd it still shows 88.1 as gateway address and has not changed it to 1.1? Link to comment Share on other sites More sharing options...
Zennon Posted December 22, 2018 Share Posted December 22, 2018 1 hour ago, BIG__DOG said: and in cmd it still shows 88.1 as gateway address and has not changed it to 1.1? Still shows .88.1 yeah. Link to comment Share on other sites More sharing options...
progprogprog Posted December 23, 2018 Author Share Posted December 23, 2018 Yeah still 88.1 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 24, 2018 Administrators Share Posted December 24, 2018 Sorry to hear this has happened. Given you have tried everything I think we'll need to take this to email. Could you drop us an email at [email protected] and we'll take it from there (include a link to this thread please). Thanks @Zennon for trying to find a fix. Link to comment Share on other sites More sharing options...
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