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II N3MES1S II

Arris SB6190 Software version 9.1.93V

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I started this so that anyone who actually has this modem can know that it works and is fully operational with the Netduma R1 router.

 

If your ISP can use this modem and you want to get it then by all means go ahead.

 

I have used this modem with the Netduma since the modem came out, I believe the version it started with was D

 

I had been on version 9.1.93N with no real issues unless you use ping plotter, then you would notice the high pings every 30 seconds or so.

 

The previous versions were worse but as they updated the software it got better.

 

Spectrum updated my software on 8/6/17 and the random high ping spikes are gone!

 

Using DSL reports puma test still shows some red but its much better than before.

 

I do not know how they truely conduct that test so for now I would go off of ping plotter.

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Isn't this the modem that landed Arris with the class action lawsuit?

 

I don't have access to one but I'd be really interested in seeing the ping plotter graph.

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I believe that Nemisis is just telling us of his experiences with the 6190 and the V version of the latest "beta" that was pushed out and seems to be now released by the ISPs as this information was posted recently on DSLR, that only some of the major issues have been or seems to have been resolved. I presume he's not saying that the entire issue if fixed nor recommending users go out and buy this modem. There are clearly more issues that Intel and Arris is working on and still continue to work towards hopefully getting this fixed. I'm glad that Nemisis is expressing his experiences as time goes on, and Intel makes changes and gets them pushed, we can count on Nemisis to keep us informed as well as others on the DSLR forum about this issue. It seems to be taking time however and users of any of the Puma 6/7 chip set needs to be patient if they are using them. Of course, if users have a chance to use something else, please get into a Broadcom based modem as they are not effected by this issue. 

 

For users with the SB 6190, then your best option would be to ask for this version and get a bit better experiences with your Puma 6 based modem if your using one. Fixes are going to be in stages and it takes time for Intel and Arris to test each fix so as to ensure nothing else breaks, once the tested fix is passed from the modem Mfrs, then the ISPs have to test it again so they can make sure it doesn't break anything on there system before they push it to there customer. Thats how it is and why it takes time. 

 

Review the later information about this on DSLR. You'll see that Arris has been working on it. Been recent post from an Arris Engineer regarding it. Its a work in progress. 

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I started this so that anyone who actually has this modem can know that it works and is fully operational with the Netduma R1 router.

 

If your ISP can use this modem and you want to get it then by all means go ahead.

 

I have used this modem with the Netduma since the modem came out, I believe the version it started with was D

 

I had been on version 9.1.93N with no real issues unless you use ping plotter, then you would notice the high pings every 30 seconds or so.

 

The previous versions were worse but as they updated the software it got better.

 

Spectrum updated my software on 8/6/17 and the random high ping spikes are gone!

 

Using DSL reports puma test still shows some red but its much better than before.

 

I do not know how they truely conduct that test so for now I would go off of ping plotter.

 

 

 

( sigh )

 

We did go over this on the other thread. I provided instructions. http://badmodems.com/Tools.htmI provided in depth pingplotter instructions.. http://badmodems.com/PinrplotterInstructions.htm

 

I can help you here tho. >>EVERY PUMA 6 TESTS THE SAME<<.. So. Your plots will look exactly the same as mine as long as your doing them per the instructions above. I would set interval to 0.05. This will give you a clearer view of the issue. >USE A WIRE< >FOR TESTING REMOVE THE ROUTER- HOOK DIRECT<<.. I have however tested pumas using really old routers from 15 years ago on 802.11B with the router missing a antenna and still clearly plotted the Puma 6 spikes.

 

>YOU HAVE THIS ISSUE LIKE EVERYONE ELSE<  >>ITS IMPOSSIBLE THAT YOURS IS DIFFERENT<<

 

ALL PUMA MODEMS ARE CURRENTY BROKEN. INTEL HAS CONFIRMED THIS.

 

What did improve for you was DNS look ups. That improved.

 

ICMP Ping - and any test based on it - however now hides the issues.

 

This is exactly how your modem is performing..

 

ATYCPPort805mins.gif

 

Closeup.gif

 

In this test I run speed test at the same time as i plotted to show how the modem responds when you do more then one thing at a time. You can see the latency jump WAY up. You can see this does not happen on the Broadcom based modem. The red is where I was swapping modems live.

 

Stresstest1.gif

 

This is a direct AB, Intel VS Broadcom. The red is where I swapped modems and had to call to have cable co activate the other one.

 

AB.gif

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Hello everyone, I will get to uploading images soon.

 

At the moment my mother is undergoing surgery and I must be there for her.

 

I will test once all is well with her, on a side note all gameplay with my Arris SB6190 is smooth and I never notice ANY spikes or lag in game.

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We have seen others that are experiencing good operation with the SB6190, even on the new V version. We hope this doesn't improve some of the issues. However just know that there are other issues that still need to be addressed. It may or may not effect you so you might not be seeing any bad behavior. If not, I would guess this is good and works for you. Just be aware that there is a security issue that needs to be closed on Puma 6 modems.  :rolleyes:

 

Hope your Mother does well. Best wishes for you and your mother.

 

Let us know how it goes. 

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Hello everyone, I will get to uploading images soon.

 

At the moment my mother is undergoing surgery and I must be there for her.

 

I will test once all is well with her, on a side note all gameplay with my Arris SB6190 is smooth and I never notice ANY spikes or lag in game.

 

Hope the best for you and your mom.

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Alright thank you for the support, I also was able to do multiple tests with my SB6190 connected to router and also modem only directly to laptop.

With cat7 cable @ 100mb down and 10mb up

 

I want to crop out my info though so give me some time and I will upload all results.

 

I duplicated the test on "badmodems.com" and did my own.

 

I did a total of 7 tests from 0.3-2 seconds with and without a router.

 

From what I see the Arris SB6190 version 9.1.93V doesnt skip a beat and stays steady at no more than 10ms.

 

All packet loss is on ISP servers or somewhere in the hops a total of 12 hops with router and 9 hops with just the modem.

 

As you can see in the images xymox provided, there is packet loss starting at hops 1&2 at 0.1 any router or modem will do this as it shows.

 

In my opinion any spikes in pingplotter is from servers and not the SB6190.

 

Stay tuned for my images and see for yourself.

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