Netduma Liam

How are you currently trying to access DumaOS? Are you connected to the R2 via wired or wireless?

Awesome, thank you, I'll let the team know!

Thanks, there is actually now a newer beta firmware that we'd suggest you upgrade to: https://www.dropbox.com/s/l3oeb6dw25ngmwm/XR500-V2.3.2.120.zip?dl=0 We'd suggest factory resetting after you've installed this, you can then go through and quickly setup the network settings again, hopefully that should resolve your issue.

Do you have any custom rules configured in Traffic Prioritisation? When you run a speedtest from a wireless device, do any of the rules in Traffic Prio detect traffic?

¡Buena respuesta arriba! Normalmente, si no puede negarlo manualmente, es porque es un servidor de autenticación que está en la lista blanca. No se preocupe, esto no afectará su experiencia en el juego.

Thank you! What game is this for?

That's interesting, are your bandwidth speeds entered correctly? You can check this by clicking the three-line menu in the top right of the interface -> Advanced -> Set bandwidth speeds.

¡Bienvenido al foro! ¿En qué podemos ayudarte?

We're dispatching all remaining pre-orders today and tomorrow, you will receive an email from us with your tracking information once we've dispatched yours.

Hey @B VR, I've just responded to your email with the requested details about the returns process. Thanks again for you perseverance throughout troubleshooting.

If you're seeing that in Connection Benchmark, that's telling us what the R2 is getting from the modem. If it were a problem with the R2 then you would see 1gpbs in connection benchmark but lower speeds to connected devices. Are there other devices connected to the modem/router or does everything on the network go through the R2?

@Martin D I get why that's frustrating, we're working diligently to have it fixed ASAP. If you'd like to enquire about returning your R2 for a refund, you can email [email protected] and we'll look into this for you.

OK great. What did you input your speeds as being during initial setup? You can double check by going to the three-dot menu in the top right and going to advanced -> network speeds.

We've been having some issues dispatching UK orders due to the order in which stock has arrived, but we're hoping to get all remaining UK orders from January and February out today or tomorrow. Thanks for your patience! We do indeed have stock, but you will experience approximately a 1-2 week wait time due to the fact that we're still working through dispatching pre-orders.

We're doing our best! Hopefully we'll be able to get it out to you today.

The R2 uses a multi-threaded dual core processor, you can see the full tech specs here: https://netduma.com/order/netduma-r2/#tab-additional_information

Sure thing, have you read through the suggestions in this thread and given them a go?

Welcome to the forum! We're just in the process of dispatching the last few orders from January and February, you should receive an email with tracking information either today or tomorrow!

When you join the voice channel, watch the Geo-filter map for a blocked server to appear, then manually allow that server and you should be good to go.

We ship from England, it would normally take a couple of days however currently we are working through dispatching a lot of pre-orders so delivery times are delayed.

We can ship the R2 to the Netherlands if you were interested in a Netduma router!

Thanks for the suggestion! This is something we are actually looking into the possibility of!

Thank you for your feedback, I've responded to you in the other thread you've commented in!

Welcome to the forum! You'll receive a tracking number via email once we've been able to dispatch yours!

Welcome to the forum! We don't have a release that we can give out publicly yet I'm afraid, we're still working on it!