Netduma Fraser

Hey, welcome to the forum! I've asked Alex to send you the fix as soon as possible. He won't upgrade the router for you but once the fix is applied you can proceed with the upgrade if you have the file.

Thanks for the information, I'll link this straight to Alex so he can have a look.

Did you enter that into the form as a cloud was done on Friday so it should have been included if it was. The person who does the cloud just looks at the form data so needs to be input there.

There was a cloud done yesterday, if you want to make sure you got it then click Flush Cloud in the Geo-Filter Map options.

Did you get an actual invite or a confirmation of sign up? You can still use any VPN on the original firmware, all you need to do is obtain the OpenVPN configuration files from the provider and paste it into the advanced section. Sometimes it can be a little tricky so if you get it and have trouble make a topic and we'll be happy to help.

Sorry, I should have been more clear. Whitelisting doesn't give preferential treatment/priority to a server as in connect to this over all others, it just allows it to bypass your settings that would restrict it. Adding to the allow list does the same thing.

The cloud can only do three things: Correctly classify a host i.e. change from peer to dedicated and vice versa Move a server to the correct location on the map Whitelist a server so it's always allowed and therefore bypasses the Geo-Filter A connection will appear if there has been some interaction a ping for example. When you do connect to it vs when you don't what is your base ping? If you can't force it all the time using the filter as in you're literally blocking everything else and it still won't put you on it or even appear then there isn't anything we can do about that.

It might be a back up for MW then only used during peak times etc. If it works with other CoD games and appears for MW too but no matter how hard you try you can't force it then they don't want you connecting to that server at the moment for whatever reason.

Could you put this in the form please in the original post with the relevant information? Just posting the ID I don't know whether it's misclassified, incorrectly located or needs to be whitelisted. When you're searching for a game does it appear? It might be that it's offline or undergoing maintenance at the moment.

Hey, welcome to the forum! You're on the latest R1 DumaOS firmware so this topic isn't relevant for you. Hey, welcome to the forum! I'll ask Alex to do this for you on Monday.

Hey, welcome to the forum! Could you explain what your physical setup is please? Go to Device Manager and select the table view, do the link speeds for all the ports say 1000mbps?

The device should appear in the table for you to select. If you're using the Geo-Filter though then it's more likely that you just need to add them to your allow list before you can hear them.

That was for a theme setting, it wouldn't have forced you to use a theme (not currently available anyway). We've since moved away from that method and so it won't be an issue again.

Hola, bienvenida(o) al foro! Solo para verificar, ¿te has registrado aquí primero? - Hello, welcome to the forum! Just to double check, have you signed up here first? https://netduma.com/r1-dumaos/

I'd highly suggest signing up for the XR beta so you can join earlier - hopefully your issues will be resolved and if not you can provide feedback http://www.netgearinnovation.com/dumaos-beta/index.html

Hey, welcome to the forum! I've let Alex know and so he'll do it as soon as he can. Make sure your router is accessible please.

There is a 3.0 live walkthrough tonight so you can see what we have to offer: https://www.youtube.com/watch?v=rXb2hx0sCnU hopefully that will put your mind at ease.

You're on 1.03.6g so there is no need to run the fix. If you already have the DumaOS file from us then you can safely upgrade.

If you want to upgrade to DumaOS you will first need to signup here: https://netduma.com/r1-dumaos/ If you have already done that but haven't received the link yet (check your spam/junk folders first) then please post here: https://forum.netduma.com/topic/26635-not-received-your-dumaos-download-link-email-post-here/page/12/#comments

Thanks for letting us know, I've sent this straight over to Alex so he can do a cloud asap.

We actually did an update today, it may not have been downloaded to your router yet so go to the Geo-Filter Map options and flush the cloud. Do this while the console is completely off. Then boot the console/game and see if those servers have been fixed.

The fix has been applied, you should now be able to upgrade.

Tomorrow is more likely when the majority of the team is back to work.

I see you've got a topic about this so will respond there and then you can post back here when we get it sorted.

What is your exact physical setup?