Netduma Fraser

You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ then once approved you'll have access to the Early Access section on the forum.

I think we might have to do a remote upgrade for you on Monday, enable remote support in WAN Settings and make sure you have the R2 WAN IP (found on the System Information page) in the DMZ of your modem then post back here from a device connected to the R2.

When does the message appear when going on the page or when adding a device? You are on a very old version so would suggest upgrading to the latest public version or you have Early Access so you could try that firmware.

That's just to do with authentication, it won't be related to your ability to update. What firmware version are you on currently?

Même chose avec HMA, vous devrez utiliser la configuration avancée. Nous voulons certainement apporter plus de support à la configuration de base pour plusieurs fournisseurs.

You should use the MAC address of the device you're making a reservation for

Vous devrez obtenir les fichiers de configuration OpenVPN et les utiliser avec la configuration avancée pour le moment car les fichiers de base sont obsolètes

No worries, totally understand, you're very welcome, thanks for trying to help him!

Unplug it, wait for 10 minutes, plug in, wait 2 minutes then access and try to upgrade. It's resetting after the unplug as you've not rebooted from the interface recently which acts as a hard save.

It has done for other people so it should work for you as well

Yeah just copy the MAC address from attached devices or the device manager and see if you can proceed with the reservation

Reboot the router from the interface, then try to access quickly and update as soon as possible, see if that allows it to go through

Interesting, have you got a screenshot of the error that appears when you try to reserve an IP?

Keep us posted!

Added, let us know how you get on!

Could you get them to provide a screenshot of their QoS page please? It would probably be easier if they posted here directly.

Get them to check go to the Device Manager, click this symbol and select the table view. Then for the ports it will show the link speeds for the ports, if any ports show 100 instead of 1000 then the cable in that port should be replaced - it's possible the cable is faulty if it does support over 100Mbps.

Just to clarify, with the 1000 in AP mode disabled SmartQoS on the R2 doesn't work, you get reduced speeds through devices connected to the R2 and through the AP but without the XR connected it disables as expected all devices get full speeds?

What is the IP you're using to access your modem exactly? Have you disabled DHCP on the XR? I can't see from the cropped photo

I suspect that could be due to leaving the console in a standby/instant on state if you do that, in which case if the console was shut down properly at the end of play it shouldn't happen again after you turn it on. Yes keep us posted!

Hello, welcome to the forum! It sounds like the cable he is using to connect the XR1000 to his modem is limited to 100Mbps, swapping it to a cable that supports higher should get them better speeds.

I think the UPnP table has some trouble sometimes actually showing the ports but in the background it is actually opening the ones needed

Thanks for that, set all the channels and widths to automatic, apply, reboot the router from the interface, wait 2 minutes then access and do a speedtest

Could you provide a screenshot of what you're seeing exactly when you're getting the server in the UK? Then I can best understand what may be happening. Using the R2 with the 1000 in AP mode is definitely a power combo and would allow you to experience the latest in DumaOS with powerful hardware for WiFi.

De acuerdo, en este caso el juego te colocó en un servidor en Estados Unidos.