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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I just responded in your other topic about EFT
  2. That's understandable, you're creating a tunnel between you and work, the router can't detect the traffic properly in this scenario. Is this on the dashboard or purely on the Network Activity page? Does it work better when not connected to the VPN? If you go back to the Device Manager did the changed names save or is it showing the old ones as well?
  3. Is the PS being detected as online on the Device Manager and in SmartBOOST?
  4. Unfortunately 3.3 for that has been quite delayed and they won't be bringing 4.0 to any of the XR range which is a shame. Their support is also paid so I would end up helping you anyway!
  5. Oh you said the original was supported in your first post - is it working or not? If not I'll make a request for that too.
  6. No particular knowledge on it, any comment would be a guesstimate really. No I don't believe you can force a specific authentication server.
  7. It's not that easy, we'd have to have one firmware available with it on and one available with it off, we will try this at a later date
  8. It's not that easy, we'd have to have one firmware available with it on and one available with it off, we will try this at a later date
  9. It's not that easy, we'd have to have one firmware available with it on and one available with it off, we will try this at a later date
  10. Haha no worries, unfortunately nothing new yet but I'll check in
  11. As above, did disabling that resolve the issue for you?
  12. There is a specific firmware here: https://forum.netduma.com/topic/56332-r3-disconnections/?do=findComment&comment=422537 for disconnects you can try if that doesn't help.
  13. Added: https://forum.netduma.com/forum/151-netduma-r3-early-access/
  14. If they provide you with an OpenVPN or Wireguard config then you can put it in the router and then in theory it should connect.
  15. Glad to hear you got it sorted! Any other questions/issues let us know.
  16. That's correct
  17. https://forum.netduma.com/forum/151-netduma-r3-early-access/ You can find Early Access firmware here.
  18. I've given you Early Access, you can try the firmware there to see if that helps at all.
  19. We don't give out ETAs because it's always subject to change, so it's up to you whether you would want to return or not
  20. Great to hear you got in on it before the discount ended. You'll get more updates with us as well so it'll only keep improving!
  21. The launch price for the R3 was due to end today so you might have just missed out on that price unfortunately
  22. Yes that's correct. There has been a disconnect issue that seems to occur on the XR range when the DHCP lease renews, even if you setup a static/reserved IP within the range the renewal can still cause the problem, setting it outside the range seems to stop it happening.
  23. No there aren't, top is WiFi 6 with the R3 or XR1000
  24. The file is way too big for the router to cope with, it needs to be under 20mb really
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