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  1. Hey Crem! To answer your question: yes, you definitely get connected to Scandinavian servers (mostly Stockholm) pretty regularly if you're playing from up here. I play on the Stockholm servers daily with a really solid, low ping. Of course, depending on the time of day and the matchmaking pool, the game will occasionally toss you over to Frankfurt or London if lobby queues are acting up, but the Nordic connection is active and consistent enough that you don’t need to worry about server availability. If you're on the fence because of ping, I’d say it's safe to buy!
    2 points
  2. Netduma Fraser

    Ping Heatmap

    It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.
    2 points
  3. Hi, I have Spectrum internet connected to a Netduma R3. Spectrum checked the connection and told me the problem appears to be the router, not the Spectrum modem. After the router has been working for several days, the 5 GHz Wi-Fi network randomly disappears. The 2.4 GHz network remains available. This keeps happening every few days. I’ve also had the internet stop working through the R3. Restarting/resetting the R3 brought the internet back. I installed the latest firmware that was released a few days ago, and I’ve checked everything and made sure it’s up to date, but I’m still having the same problem.
    1 point
  4. No they're all fine, the logs show normal background processes that can look like issues, time went backwards is just log spam for example. Yes if you could download them so we can see the whole contents that'd be really helpful - just when the issue actually happens
    1 point
  5. I also noticed these messages in the system logs: “HTTP request failed, code: 1,” “time went backwards,” and “conntrack byte count went backwards.” I understand they may be unrelated to the 5 GHz WiFi issue, but could you tell me what they mean and whether they indicate a problem with the router? I’ve attached the logs I have now. The next time the 5 GHz network disappears, I’ll download the logs right away and send them to you so you can check whether they help identify the cause.
    1 point
  6. If it's a specific issue happening with the R3 WiFi network it would be the R3 and not your main internet that's true. Have you split the WiFi bands and connected to 2.4GHz/5GHz separately? Could you provide the logs when the WiFi issue next happens and when you next get the internet disconnect please?
    1 point
  7. Netduma Fraser

    Add game

    No, Ping Heatmap does not show you if a game/servers are down, it's just an issue with Ping Heatmap that we need to fix, that is all. You can still play the game and use the Geo-Filter. Not sure what you mean, I don't think I've said anything about that but look at the ping on the Geo-Filter, that will be your ping to the server regardless of what the in game ping says.
    1 point
  8. Not currently, I've been trying to get them to do some cloud updates they're just very busy at the moment, I will chase them again
    1 point
  9. Netduma Fraser

    Add game

    Yes that's right
    1 point
  10. It's been moved to the developer options in troubleshooting settings
    1 point
  11. Netduma Fraser

    Add game

    I covered this in your previous topic on it: "If you're playing on console you don't as it adds as a console and so will apply to any game you play. On PC if its not covered by the general options then changing the device type to a console on the Device Manager so you can add it as a console to the Geo-Filter would be needed." You could also select BO7 as it will work the same.
    1 point
  12. Thanks a Million Miketsi_ Really appreciate it. Will give it a go Crem
    1 point
  13. You can stay on the old one if you prefer - if you're not having any issues then totally understandable. There are many bug fixes/improvements including to the Geo-Filter.
    1 point
  14. Netduma Fraser

    Full speeds

    I think that will be the maximum you can achieve for the moment then. You could try swapping ethernet cables as you mentioned and putting the R3 in the gateway DMZ instead of using bridge mode but otherwise that's the maximum for now.
    1 point
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