lKoNviiCt Posted September 19, 2015 Posted September 19, 2015 my isp hub and netduma r1 keep droping connection
lukasz Posted September 19, 2015 Posted September 19, 2015 SO you ISP hub is the router in a front of R1?
lukasz Posted September 20, 2015 Posted September 20, 2015 And you are lossing internet connection on it? Did you try simple restart if your ISP router?
Zennon Posted September 20, 2015 Posted September 20, 2015 With working for OpenReach you should be able to sort this.
Buds Posted September 20, 2015 Posted September 20, 2015 If your ISP hub drops connection then the Netduma has no connection. Maybe try to isolate why the ISP hub is dropping the line sync and go from there.
Zennon Posted September 20, 2015 Posted September 20, 2015 Hi Buds, he works for Openreach he told me in chat.
sncjez Posted September 20, 2015 Posted September 20, 2015 I get this oddly with openreach + R1 i fix it just by clicking troubleshoot on network icon can last a month or a few days before dropping again.
Administrators Netduma Fraser Posted September 20, 2015 Administrators Posted September 20, 2015 Is this wifi or wired? Also are you saying your ISP hub loses connection if you're connected to it as well?
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 Hi Buds, he works for Openreach he told me in chat. it's a different isp hub that is a sky hub. do no around this
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 LAN TCP/IPv6 Setup some think to do with this in the sky hub
Zennon Posted September 20, 2015 Posted September 20, 2015 If you are seeing drop out at the sky hub it is either a hub fault, home wiring fault or line fault , as you know you work your way back from the hub to your home wiring right back to the master socket. Then if that does not fix the issue it is external and then openreach will need to be involved.
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 when IPV6 Enable on the sky hub connection drops out
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 some think like this LAN TCP/IPv6 Setup help Enable IPV6 on LAN sidehelp Enable ULA Router Prefix Advertisementshelp Prefix randomly generated Prefix manually configured Prefix: Preferred Lifetime (hour): Valid Lifetime (hour): Enable IPv6 DHCP Serverhelp Enable MLD Querierhelp Cancel Apply
Zennon Posted September 20, 2015 Posted September 20, 2015 Are you on adsl or fibre , if adsl check your adsl filter......... RJ11 cable & Ethernet cables. Do not have any phone extension cabling. Master socket > routers right by the master on a short RJ11 cable etc.
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 connection stop droping out. there was an issue on the netduma still abit bugs on it. im doing an line test on my line see what it come back good or bad ill let you know.
Zennon Posted September 20, 2015 Posted September 20, 2015 You mentioned earlier that it drops on the Skyhub when that is plugged in alone?
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 Eveything came back excellent on sky hub. and the line test results came back 1gbps download and 1gbps upload ping 2ms happy day
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 the netduma blocking the isp hub. still happening connection droping out when connect xbox one or other devices if i put the download cap and upload cap on both 70% droping out
Zennon Posted September 20, 2015 Posted September 20, 2015 I do not know if this will make a difference but is your Netduma in the skyhubs DMZ? http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat Skyhub Guide http://forum.netduma.com/topic/2111-how-to-set-up-the-netduma-with-sky-fibre-sr-102-modemrouter/
lKoNviiCt Posted September 20, 2015 Author Posted September 20, 2015 differenet Firmware Version 2.88.1086.R it wont work. to get my internet back online i have to unplug the netduma there must be an issue with the netduma not a happy customer
Zennon Posted September 20, 2015 Posted September 20, 2015 Have you rebooted the netduma from settings misc? Do you have a static ip's in your sky hub? if so please set to automatic if this does not help Turn off both your routers Turn on your sky hub wait 30 seconds Turn on Netduma wait for it to fully boot / try the internet. If this does not help try a netduma factory reset from misc settings (this will clear your settings)
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