Infoseye Posted February 1, 2023 Share Posted February 1, 2023 Hi Netduma's , I noticed since I switched providers that provides fibre my latency is higher while using R2 router which I find odd. Console plugged into internet box, game search for at the lobby screen latency reads 10 or 11. While in a game the latency is between 12 - 14 without using Netduma R2. But when console is plugged into Netduma and then connected to internet box, latency is twice amount 35+ why is this? I have adjusted QOS, played around Geo settings. I can't get it any lower, what could be the cause of this? Link to comment Share on other sites More sharing options...
Fuzy Posted February 1, 2023 Share Posted February 1, 2023 The R2 must target dedicated servers in Europe because if you are in Senegal, apart from a peer server I do not see how you can have 14 ms of ping on this game? Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 1, 2023 Share Posted February 1, 2023 @Seye I would suggest factory resetting the R2 since you've got the new connection. It's a good idea when you get a new line installed to set the R2 up fresh with it, it can then run it's benchmarks and tests for you. If that still hasn't helped, can you let us know where Geo-filter is suggesting that you're getting connected to? Link to comment Share on other sites More sharing options...
Infoseye Posted February 1, 2023 Author Share Posted February 1, 2023 @Fuzy Well....I do.. which I found odd I'm in London without Netduma I get low latency, it just baffles me it's more on Netduma. Link to comment Share on other sites More sharing options...
Infoseye Posted February 1, 2023 Author Share Posted February 1, 2023 2 minutes ago, Netduma Liam said: @Seye I would suggest factory resetting the R2 since you've got the new connection. It's a good idea when you get a new line installed to set the R2 up fresh with it, it can then run it's benchmarks and tests for you. If that still hasn't helped, can you let us know where Geo-filter is suggesting that you're getting connected to? Yeah I did do a factory reset, did the usual setup. I used default Geo setting, ping 0 radius 2000. I have used polygon feature it's still the same. Mostly France and Germany I get connected to. Link to comment Share on other sites More sharing options...
Fuzy Posted February 1, 2023 Share Posted February 1, 2023 10 minutes ago, Seye said: London Ok last news you were talking about Senegal my fault .... There is a server near you which would explain the low latency! You should target it to see if it matches! Link to comment Share on other sites More sharing options...
Fuzy Posted February 1, 2023 Share Posted February 1, 2023 19 minutes ago, Seye said: I have used polygon feature it's still the same I hadn't seen before answering.. what does it look like without the geofilter? (disabled) Link to comment Share on other sites More sharing options...
Infoseye Posted February 1, 2023 Author Share Posted February 1, 2023 2 hours ago, Fuzy said: Ok last news you were talking about Senegal my fault .... There is a server near you which would explain the low latency! You should target it to see if it matches! If you mean reduce radius circle on the server, i have most days it domes up as a peer other times a server? Link to comment Share on other sites More sharing options...
Infoseye Posted February 1, 2023 Author Share Posted February 1, 2023 2 hours ago, Fuzy said: I hadn't seen before answering.. what does it look like without the geofilter? (disabled) So geofilter disabled, in game ping is 19 - 22. PXL_20230201_203039059.mp4 Link to comment Share on other sites More sharing options...
Infoseye Posted February 1, 2023 Author Share Posted February 1, 2023 @Netduma Liam not like am complaining, but just confused as too why. Have re-installed latest firmware, factory reset after setting up. Is there a test I could run? Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 2, 2023 Share Posted February 2, 2023 14 hours ago, Seye said: @Netduma Liam not like am complaining, but just confused as too why. Have re-installed latest firmware, factory reset after setting up. Is there a test I could run? OK that's interesting, what ping do you see in Geo-filter and how does that compare to what you see in-game? Are ALL devices connected to the R2? Is your new modem a router/modem combo and if so have you put the R2 in the DMZ? Link to comment Share on other sites More sharing options...
Infoseye Posted February 2, 2023 Author Share Posted February 2, 2023 12 minutes ago, Netduma Liam said: OK that's interesting, what ping do you see in Geo-filter and how does that compare to what you see in-game? Are ALL devices connected to the R2? Is your new modem a router/modem combo and if so have you put the R2 in the DMZ? All devices are connected to R2 I don't know what you mean by modem router /modem combo. I have fiber cable connected to BT hub (ISP internet box) then R2 connected to it. I have the R2 set to DMZ mode on the BT smarthub that's how I can only get open nat type on R2 over the years Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 2, 2023 Share Posted February 2, 2023 12 minutes ago, Seye said: All devices are connected to R2 I don't know what you mean by modem router /modem combo. I have fiber cable connected to BT hub (ISP internet box) then R2 connected to it. I have the R2 set to DMZ mode on the BT smarthub that's how I can only get open nat type on R2 over the years Cool, thanks for letting me know. Do you know if you need to use PPPoE or DHCP identifiers with your new connection? Link to comment Share on other sites More sharing options...
Infoseye Posted February 2, 2023 Author Share Posted February 2, 2023 37 minutes ago, Netduma Liam said: Cool, thanks for letting me know. Do you know if you need to use PPPoE or DHCP identifiers with your new connection? I'm not that knowledgeable when it comes to this technical words. Could you explain or where I can check for this? Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 2, 2023 Share Posted February 2, 2023 If they're not terms you've came across before, it's likely you're not using them, don't worry. You should be able to find this on your BT Hub's admin interface, though as I say if it's not something you've needed to set up before I wouldn't think you're using it. Can you run a Connection Benchmark test and send over a screenshot of the results? Link to comment Share on other sites More sharing options...
Infoseye Posted February 2, 2023 Author Share Posted February 2, 2023 4 hours ago, Netduma Liam said: If they're not terms you've came across before, it's likely you're not using them, don't worry. You should be able to find this on your BT Hub's admin interface, though as I say if it's not something you've needed to set up before I wouldn't think you're using it. Can you run a Connection Benchmark test and send over a screenshot of the results? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2023 Administrators Share Posted February 2, 2023 Are ALL devices connected to the R2 or do you have some still connected to the BT hub? Reduce your radius to just cover the UK server, is your ping lower then? Link to comment Share on other sites More sharing options...
Infoseye Posted February 2, 2023 Author Share Posted February 2, 2023 31 minutes ago, Netduma Fraser said: Are ALL devices connected to the R2 or do you have some still connected to the BT hub? Reduce your radius to just cover the UK server, is your ping lower then? I have disabled wifi on BT smarthub, so nothing can connect to it. All devices are connected to R2, I have reduced radius to cover just UK and used polygon feature to make a square around UK server location. I did a restart I seem to be having similar ping now, on the geo filter I'm not sure if am connected to dedicated server or peer cause they both seem to be on the same spot. I tried denying the peer but still comes up. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2023 Administrators Share Posted February 2, 2023 Great news! Don't deny the peer, that is your game server, it is a server based game so any peers you see on the map when playing are likely to be the servers. You can also tell by the domain name, choopa is a dedicated server. Infoseye 1 Link to comment Share on other sites More sharing options...
Infoseye Posted February 3, 2023 Author Share Posted February 3, 2023 After about 5 games I'm getting dedicated servers more, ping is 8 - 10 ping in game 😀 TrayDay, Netduma Liam and Netduma Fraser 3 Link to comment Share on other sites More sharing options...
Newfie Posted February 3, 2023 Share Posted February 3, 2023 Is this BTs business router version as their home hubs don’t offer DMZ? on the home hub they broadcast free WiFi, worth checking that’s disabled but I believe it still broadcasts but is hidden. Link to comment Share on other sites More sharing options...
Fuzy Posted February 3, 2023 Share Posted February 3, 2023 12 hours ago, Seye said: After about 5 games I'm getting dedicated servers more, ping is 8 - 10 ping in game 😀 Are you talking about the MW2 game in multiplayer? I hadn't tried to play on this game for a while, a priori they improved the rendering of latency at the level of the game, or just a tip... This is still good news for netduma because it is getting closer to the information given on dumaOS (auto ping) On the server closest to me, I ping at 9ms on the geofiltre netduma auto ping and I ping on the game at 20ms in part... This is not the case on "old" CODs +20ms ping in general compared to auto ping (on the latency given by the game on the server). I understand the screenshot better! Link to comment Share on other sites More sharing options...
Fuzy Posted February 3, 2023 Share Posted February 3, 2023 7 hours ago, Newfie said: on the home hub they broadcast free WiFi A real nuisance, this hotspot on consumer ISP routers! Newfie 1 Link to comment Share on other sites More sharing options...
Fuzy Posted February 3, 2023 Share Posted February 3, 2023 @Seye I don't know if the fiber module is built into your BT smarthub, but it might be worth bypassing it ! Link to comment Share on other sites More sharing options...
Infoseye Posted February 3, 2023 Author Share Posted February 3, 2023 16 hours ago, Newfie said: Is this BTs business router version as their home hubs don’t offer DMZ? on the home hub they broadcast free WiFi, worth checking that’s disabled but I believe it still broadcasts but is hidden. I believe its BT for home use, I'm abit new to this how do I check if its broadcasting? Thisis what I can see on the admin login Link to comment Share on other sites More sharing options...
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