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Posted

The Ping Heatmap is totally blank for MW2. I’ve done a “resync cloud” but still the server map is empty.

Is that an issue at my end or has this just not been populated by yourselves yet?

  • Administrators
Posted

We need to do a cloud update for Ping Heatmap, we'll get that done on Monday. It seems that unfortunately it became outdated very quickly today after we did the initial update - likely because of the launch it's very fluid at the moment. 

Posted
1 hour ago, Netduma Fraser said:

We need to do a cloud update for Ping Heatmap, we'll get that done on Monday. It seems that unfortunately it became outdated very quickly today after we did the initial update - likely because of the launch it's very fluid at the moment. 

Nice one. Thanks Fraser 👍

Posted
On 10/29/2022 at 12:03 AM, Netduma Fraser said:

We need to do a cloud update for Ping Heatmap, we'll get that done on Monday. It seems that unfortunately it became outdated very quickly today after we did the initial update - likely because of the launch it's very fluid at the moment. 

Does ping heat map need to be used on a laptop/computer when I try using my phone Google chrome ping heat map doesn't work for any game. I've resynced cloud and what not?

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Posted
2 hours ago, l2eactionz said:

Does ping heat map need to be used on a laptop/computer when I try using my phone Google chrome ping heat map doesn't work for any game. I've resynced cloud and what not?

No you don't have to do it on a PC - when you use it on your phone are you on the new mobile view? 

Posted
1 hour ago, Netduma Fraser said:

No you don't have to do it on a PC - when you use it on your phone are you on the new mobile view? 

I switch it to desktop as I can't see anything on mobile. Just tried on laptop and it pings servers in us only

  • Administrators
Posted

You should have the new mobile view (basically an app interface through the web browser) if you're on .453 and it's much easier that way. We do need to do an update for quite a few games on Monday.

Posted
On 11/7/2022 at 10:38 AM, Netduma Liam said:

Thanks, the team are aware and we'll get that updated today.

Is this done? Mine still isn't showing any servers. 

  • Administrators
Posted

We're just fixing up the tool needed to do so, hopefully we'll be able to get an update out today but if not then tomorrow.

It won't impact your ability to use the Geo-Filter to force servers though.

Posted
On 11/8/2022 at 7:49 AM, Netduma Fraser said:

We're just fixing up the tool needed to do so, hopefully we'll be able to get an update out today but if not then tomorrow.

It won't impact your ability to use the Geo-Filter to force servers though.

Fraser, is the Ping Heatmap still down as I'm still not showing anything even after resync?

  • Administrators
Posted
33 minutes ago, NetZilla said:

Fraser, is the Ping Heatmap still down as I'm still not showing anything even after resync?

Yes, it's become outdated again, I think we'll be getting another update out tomorrow - hopefully it will last more than a few hours this time!

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