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Geofilter Issues?


Wayne

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35 minutes ago, Netduma Fraser said:

Yes you can do that but just in case that server isn't available it would be good to have the backup servers.

Ok, just deleted the Miami server since is just an authentication server but before i did, i drew a polygon only where is located the Miami server and was able to find games with 75 ms. Still i dont know what is the real difference between Authntication and a Server and where should i only draw the polygon.

 

In the pic you can see the polygon on Miami and the icon of an Allowed server on Virgina.

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The authentication server is the one with the circle around it - that has been whitelisted by us so you don't need to draw any polygons around it as it will be allowed automatically so you just need to draw around the servers you want to force.

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2 hours ago, Netduma Fraser said:

The authentication server is the one with the circle around it - that has been whitelisted by us so you don't need to draw any polygons around it as it will be allowed automatically so you just need to draw around the servers you want to force.

Ok. Then, should i just draw a polygon on the 79 ms server area since thats the lowest ping at this time?  

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15 minutes ago, Netduma Fraser said:

Did you set that up while the game/client was completely off?

Yes, game and Blizzard launcher closed. There are times that eventually after a long time of searching says "Joining Game" but always fails.

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20 hours ago, Netduma Fraser said:

When that happens is there anything you can see that's being blocked? May be a case that some more authentication servers need to be allowed

On CW, all game modes selected on Quick Play: 

Pic 1 was in a game i found eventually after a long time of search and the Allower Server icon appear on Virgina server.

Pic 2 was while searching for a game. A Texas server appear with the Allowed Server icon. Dont see anything blocked.

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21 hours ago, Netduma Fraser said:

When that happens is there anything you can see that's being blocked? May be a case that some more authentication servers need to be allowed

This was while Searching for a game on a Specific Playlist like "St. Patricks Stockpile" or "Nuketown 24/7": 

Again, the Texas and Virginiia servers appear. No games found, but there was a time when random player joined me but still no games found thou.

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EDIT: Found a game and the Blocked Player icon appear while in game says "Failed to Join Party. Unable to join Party (3)" Heres the id 32605f2afdd1191e.

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5 minutes ago, Netduma Fraser said:

Okay try and allow that server in the last picture and see if that speeds up the search please

I did and i found another game with 80 ms. Then i searched for another game and the Blocked Player appeared on the same location but this time with another id: 32606934fdd1191e. By the way, at this time i was doing all this tests while Auto Ping Host was ticked.

EDIT: Now, everytime i found a lobby, can't join and shows another id everytime.

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23 minutes ago, Netduma Fraser said:

There are lots of servers in the same location so you may need to add them a few times before you have them all and it should then let you search properly

I just allowed a lot of servers, still most of the times i can't find any game at all at any playlist as you could see on Pic 1. Not always the Blocked Player icon appears, most of the times it just keeps on "SERCHING..." and the only two Allowed Server that appear is the Texas and Virginia server that i already allowed them (Pic 2). Honestly, this is very frustrating.

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image.thumb.png.06350a35e87c4b96917b6373bef50d67.png

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On 3/12/2021 at 4:46 PM, Netduma Fraser said:

I think you'll need to add polygons for a couple more server options, it seems like with those two the game doesn't want to put you on them all the time, is there another 1 or 2 you can add?

Yes, there are several servers i could draw but theres only 3 that have the lowest ping for me. Just found another 66 ms server thanks to Ping Heatmap but im not sure where should i draw the polygon. Should i draw it on the Green with 66 ms or Blue polygon?

 

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You would draw it over the blue but then you would have the chance to get those higher ping servers. I've let the team know that there are some servers which is very much in the wrong location, hopefully they'll sort that out next week and it will be easier to force them. You can still do it and then manually deny the servers that have the higher ping.

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17 minutes ago, Netduma Fraser said:

You would draw it over the blue but then you would have the chance to get those higher ping servers. I've let the team know that there are some servers which is very much in the wrong location, hopefully they'll sort that out next week and it will be easier to force them. You can still do it and then manually deny the servers that have the higher ping.

Hey Fraser,

Last night, i was forcing one server only with the geo-filter, everything was working fine, then after a fews game, it just stopped finding games at all. 

-So i was thinking maybe the server was down or something so i change it to somewhere else :  Didn't work

- I tryed to close game and re open:  didn't work

- i was using hybridvpn so i change location on that aswell : didn't work

- Finally ; I reset the router and keep the same geo filter setting and found a game within a minute... 

 

Is there something i can anticipate  ? like after sometimes i have to reset the router because of internet configuration? Thank you

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50 minutes ago, Lolitahell said:

Hey Fraser,

Last night, i was forcing one server only with the geo-filter, everything was working fine, then after a fews game, it just stopped finding games at all. 

-So i was thinking maybe the server was down or something so i change it to somewhere else :  Didn't work

- I tryed to close game and re open:  didn't work

- i was using hybridvpn so i change location on that aswell : didn't work

- Finally ; I reset the router and keep the same geo filter setting and found a game within a minute... 

 

Is there something i can anticipate  ? like after sometimes i have to reset the router because of internet configuration? Thank you

It could have been due to the VPN perhaps, did you apply the VPN after the reset?

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On 3/14/2021 at 8:36 AM, Netduma Fraser said:

You would draw it over the blue but then you would have the chance to get those higher ping servers. I've let the team know that there are some servers which is very much in the wrong location, hopefully they'll sort that out next week and it will be easier to force them. You can still do it and then manually deny the servers that have the higher ping.

That's what im afrid of. Getting connected to not desired servers. In my opinion, getting connected to random not desired servers is the same than not using the main feature of the R1. I cant force allow that 66 ms server in the Green Polygon because when in searching for a game, only appears the Blue one.

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13 hours ago, thewilloxdiaz said:

That's what im afrid off. Getting connected to not desired servers. In my opinion, getting connected to random not desired servers is the same than not using the main feature of the R1. I cant force allow that 66 ms server in the Green Polygon because when in searching for a game, only appears the Blue one.

We're in the process of re-locating a lot of servers today so hopefully this will help.

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