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Will r2 work with openreach bt modem ?


Max

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  • Administrators
Posted
59 minutes ago, Max said:

No I’m not adding 5 devices it’s only 4 but When I’m trying switch on or off geofilter this message it’s showing it was working fine last week no problem it works on pc it’s only app

If you delete one of the devices can you toggle the reset on and off?

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Posted

I deleted one device reboot r2 delete app and installed again still nothing can’t use on/off geofilter 

  • 1 month later...
Posted

Hi there I updated DumaOS app and sliders on  geofilter it’s working but I got a message like that 

32A9CCA8-98B7-4640-A956-14637CE00E49.png

  • Administrators
Posted
2 hours ago, Max said:

Hi there I updated DumaOS app and sliders on  geofilter it’s working but I got a message like that 

Thanks for the report max, could you click export on that message and then post it here please?

Also if you click close can you adjust the settings without it reappearing?

  • 3 weeks later...
Posted

Hi there sorry for not replying for long time but I think this issue it’s easy fix this error pop up when you have app open and you login to r2 via browser on the same device in the same time (iPhone)  

also I have a simple question does r2 work with any WiFi booster? 
I have very weak WiFi upstairs 

please advise 

thanks 

  • Administrators
Posted
1 hour ago, Max said:

Hi there sorry for not replying for long time but I think this issue it’s easy fix this error pop up when you have app open and you login to r2 via browser on the same device in the same time (iPhone)  

also I have a simple question does r2 work with any WiFi booster? 
I have very weak WiFi upstairs 

please advise 

thanks 

Thank you very much for the reproducible steps, I have passed this over to the developer to have a look at.

If the WiFi booster has to be connected via WPS then it won't work but if you can configure it using another method then that should be fine.

Posted

Hi fraser how I can get back missing window for  tracking ping ? I press X 🤦‍♂️

4CE564E3-F2E7-4F85-843F-84E7C43727DE.jpeg

  • Administrators
Posted

All you have to do is click on the icon you want to ping and then it will appear. Alternatively if you enable Auto Ping in the Map options it will automatically ping every time it detects the game host.

  • 2 weeks later...
Posted

Hi Fraser a just restarted r2 with the button on the back 

I start getting all settings once again and I got disconnected from r2 and now I can’t login 

the message is my connection with the website it’s not private 

I try on pc 

app on phone 

and google on phone 

can’t get in 

what I did wrong and what I need to do to login again 

please advise 

thanks max

 

  • Administrators
Posted

That button isn't for restarting, you need to hold it down for 30 seconds then release and that will do a factory reset. Can you provide a screenshot please?

Posted

Yes I know I did factory reset the broadband is still ok WiFi everything it’s going I just can’t login 

8481F490-4EBD-4A3B-A010-6F5E52B1D072.png

Posted

I did type in the password manually I know it’s not showing on screen shot 

Posted

Broadband WiFi it’s going ok all devices are working 

I was connect to r2 WiFi

when I was setting up the static ip I was logout from r2 and I can’t login 

when I finish my work I do the factory reset again 

unless you have different solution? 
do I have to do software update after factory reset? 
last time I had the latest version 

pleas advise 

Posted
2 hours ago, Max said:

Broadband WiFi it’s going ok all devices are working 

I was connect to r2 WiFi

when I was setting up the static ip I was logout from r2 and I can’t login 

when I finish my work I do the factory reset again 

unless you have different solution? 
do I have to do software update after factory reset? 
last time I had the latest version 

pleas advise 

If the reset allows you access, you can then upgrade without needing to reset again.

Let me know if that works.

Posted

I can’t get connected with Ethernet cable to 

Will it be something to do with firewall on the pc?

Posted

Guys I do apologies when I done factory reset I think I type in WiFi password for username and password that’s  way I could not login 🤦‍♂️
I done factory reset again and I’m in via pc and phone app 

I apologise again and thanks  for support at any day and time 

Posted
17 hours ago, Max said:

Guys I do apologies when I done factory reset I think I type in WiFi password for username and password that’s  way I could not login 🤦‍♂️
I done factory reset again and I’m in via pc and phone app 

I apologise again and thanks  for support at any day and time 

Awesome, no worries at all, glad to hear that!

  • 2 weeks later...
  • Administrators
Posted
38 minutes ago, Max said:

Hi Fraser how I can get more channels for WiFi 5ghz? 

That's something we'll need to add which I believe we'll be doing for the next firmware.

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