Rafal Posted October 25, 2020 Posted October 25, 2020 Yes I did, should I reboot ? @Netduma Fraser 55 minutes ago, Rafal said: An update. I have tried posted firmware; Now, the connection seems more stable. The new problem arose - rapps are not loading with an error message : Error: This Rapp is not loaded yet, please try again in a minute.
hallman0709 Posted October 25, 2020 Posted October 25, 2020 I am also having the same problem. I lose one or two wired connections and all wi-fi. I am having to reboot the router several times a day. Firmware Version 3.0.1
Administrators Netduma Fraser Posted October 25, 2020 Administrators Posted October 25, 2020 40 minutes ago, Rafal said: Yes I did, should I reboot ? @Netduma Fraser Yes please reboot. 22 minutes ago, hallman0709 said: I am also having the same problem. I lose one or two wired connections and all wi-fi. I am having to reboot the router several times a day. Firmware Version 3.0.123 firmware 3.0.123 I've sent you a PM, please check.
Rafal Posted October 25, 2020 Posted October 25, 2020 15 minutes ago, Netduma Fraser said: Yes please reboot. Device Manager, QoS, Network Monitor, still not loading. Other erratic (eg GeoFilter loads and then after refresh does not) with same error msg
Administrators Netduma Fraser Posted October 25, 2020 Administrators Posted October 25, 2020 5 minutes ago, Rafal said: Device Manager, QoS, Network Monitor, still not loading. Other erratic (eg GeoFilter loads and then after refresh does not) with same error msg Clear the browser cache/cookies then try again please.
NahG Posted October 25, 2020 Posted October 25, 2020 @Netduma Fraser Hi Fraser could I also get a pm I always have to restart the router due to WiFi randomally getting disconnected at times and also not very stable connection on WiFi in gaming ( huge packet losses and latency).
Administrators Netduma Fraser Posted October 25, 2020 Administrators Posted October 25, 2020 53 minutes ago, NahG said: @Netduma Fraser Hi Fraser could I also get a pm I always have to restart the router due to WiFi randomally getting disconnected at times and also not very stable connection on WiFi in gaming ( huge packet losses and latency). Hey, welcome to the forum! I've sent you a PM.
Rafal Posted October 25, 2020 Posted October 25, 2020 1 hour ago, Netduma Fraser said: Clear the browser cache/cookies then try again please. did not work @Netduma Fraser Error: This Rapp is not loaded yet, please try again in a minute.
Administrators Netduma Fraser Posted October 25, 2020 Administrators Posted October 25, 2020 49 minutes ago, Rafal said: did not work @Netduma Fraser Error: This Rapp is not loaded yet, please try again in a minute. Install the version again, if it doesn't work do another reset and it should be fine.
Rafal Posted October 25, 2020 Posted October 25, 2020 Install the version of ? Firmware ? @Netduma Fraser 52 minutes ago, Netduma Fraser said: Install the version again, if it doesn't work do another reset and it should be fine. Now it stopped loading the interface altogether, it gets kinda irritating
Administrators Netduma Fraser Posted October 26, 2020 Administrators Posted October 26, 2020 16 hours ago, Rafal said: Install the version of ? Firmware ? @Netduma Fraser Now it stopped loading the interface altogether, it gets kinda irritating Yes reinstall the same firmware version you have and then do a factory reset. What happens when you try to access?
Rafal Posted October 26, 2020 Posted October 26, 2020 I tried that. It just doesnt load most of the rapps; I also had tried downgrading and then re-upgrading. It seems we're in a bit of a tight spot : 1/ Either use FW with unstable connectivity OR 2/ Use FW with stable connection but no access to most important rapps unless you have some trick up your sleeve @Netduma Fraser
Administrators Netduma Fraser Posted October 26, 2020 Administrators Posted October 26, 2020 49 minutes ago, Rafal said: I tried that. It just doesnt load most of the rapps; I also had tried downgrading and then re-upgrading. It seems we're in a bit of a tight spot : 1/ Either use FW with unstable connectivity OR 2/ Use FW with stable connection but no access to most important rapps unless you have some trick up your sleeve @Netduma Fraser No one has mentioned this as being an issue so far so wondering what is different on your side. What web browser/device are you viewing the interface on?
Administrators Netduma Fraser Posted October 26, 2020 Administrators Posted October 26, 2020 31 minutes ago, Rafal said: On laptop/mozilla, quite standard Can you try using an incognito window in Google Chrome please?
Administrators Netduma Fraser Posted October 26, 2020 Administrators Posted October 26, 2020 Okay unplug the router from power for 24 hours please, that will let the residual power drain and can sometimes help reset an issue like this. Then see if it loads correctly on the latest version please.
Minidude Posted October 26, 2020 Posted October 26, 2020 Good evening Netduma Fraser I have a similar issue with the internet dropping in and out I am using a TP-Link modem on BT fibre optic service, also my Geo filter rapp isn’t working correctly when I open the rapp it gives me the message Uncaught Unmatched device and I can’t add device. The rapp the works perfectly fine once I’ve clicked ok please help I’ve been using the R2 for nearly a week everything else is superb
Administrators Netduma Fraser Posted October 26, 2020 Administrators Posted October 26, 2020 56 minutes ago, Minidude said: Good evening Netduma Fraser I have a similar issue with the internet dropping in and out I am using a TP-Link modem on BT fibre optic service, also my Geo filter rapp isn’t working correctly when I open the rapp it gives me the message Uncaught Unmatched device and I can’t add device. The rapp the works perfectly fine once I’ve clicked ok please help I’ve been using the R2 for nearly a week everything else is superb Hey, welcome to the forum! I've PMd you, please see if that helps.
DKisCRUSHIN Posted October 27, 2020 Posted October 27, 2020 I'm having a similar problem. I have a few MoCa adapters throughout the house and haven't had many issues until I updated to the 3.0 Beta OS. I lose 2.4/5GHz signals with Laptops periodically and it's happening more often. Currently on the following firmware version: V2.3.2.104-DumaOS3.0-Beta
Administrators Netduma Fraser Posted October 27, 2020 Administrators Posted October 27, 2020 1 hour ago, DKisCRUSHIN said: I'm having a similar problem. I have a few MoCa adapters throughout the house and haven't had many issues until I updated to the 3.0 Beta OS. I lose 2.4/5GHz signals with Laptops periodically and it's happening more often. Currently on the following firmware version: V2.3.2.104-DumaOS3.0-Beta Downgrade to the .66 version and see if that resolves it. 3.0 is still in beta so if you're having a specific issue you can downgrade while we investigate/fix.
mengov Posted October 27, 2020 Posted October 27, 2020 @Netduma Fraser Ok everything was goin fine from when you pm me but last week the R2 has been dropping wifi 3-4 times a day and had to reboot to get wifi back, today was a totally different story we lost wifi then wired so i reboot the R2 and wifi came back but no internet and no wired access(still had wifi access to the router), so looking through this thread seen u said try reload firmware so id did and everything came back online and full access wired, wifi and internet. Idid notice that the time and date was wrong before reloading the firmware.
Administrators Netduma Fraser Posted October 28, 2020 Administrators Posted October 28, 2020 19 hours ago, mengov said: @Netduma Fraser Ok everything was goin fine from when you pm me but last week the R2 has been dropping wifi 3-4 times a day and had to reboot to get wifi back, today was a totally different story we lost wifi then wired so i reboot the R2 and wifi came back but no internet and no wired access(still had wifi access to the router), so looking through this thread seen u said try reload firmware so id did and everything came back online and full access wired, wifi and internet. Idid notice that the time and date was wrong before reloading the firmware. I've sent you a new PM with a more up to date version, please take a look and see if that improves it.
JueyBizco Posted October 28, 2020 Posted October 28, 2020 On 10/16/2020 at 9:40 AM, Netduma Fraser said: Thanks for updating us with the solution, glad it is all working now. I've sent you a PM, please see if that helps. Still having the issue, keeps dropping the wifi
Administrators Netduma Fraser Posted October 28, 2020 Administrators Posted October 28, 2020 58 minutes ago, JueyBizco said: Still having the issue, keeps dropping the wifi I've sent a new PM, please try that.
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