Snipingzom Posted August 22, 2020 Share Posted August 22, 2020 so i have ran so many speed test that i lost count but for some reason i cant get all my speed when i have the r2 hooked up but when i us my rx500 or even just connect my modem to my pc i get all of my speeds so im not understanding why dont the r2 give me all my speeds yes i have cat 6 and cat 5e cables so the cables it's the issues i made sure of that i even went out and got a new modem i did a factory reset on the r2 and ran speed with out touching any of the r2 settings still no im only get about 750 mbps on speedtest.net and when i do the connection benchmark i only get about 650 same when i do the auto detect for my Congestion Control the pictures shows my speed with the r2 and the other shows my speeds with my xr500 Link to comment Share on other sites More sharing options...
doylebl39 Posted August 22, 2020 Share Posted August 22, 2020 I'm having the exact same issues but I believe the next firmware update is supposed to address these issues. I believe it will release this week. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22, 2020 Administrators Share Posted August 22, 2020 We will continue to update benchmark to make it align more closely to speeds reported by other sites. From the screenshot there though you're getting almost 800Mbps through the router which is pretty good. Don't forget the XR500 is over double the price! Link to comment Share on other sites More sharing options...
Snipingzom Posted August 22, 2020 Author Share Posted August 22, 2020 2 minutes ago, Netduma Fraser said: We will continue to update benchmark to make it align more closely to speeds reported by other sites. From the screenshot there though you're getting almost 800Mbps through the router which is pretty good. Don't forget the XR500 is over double the price! I get that it's double the price i was confused because I thought the r2 was supposed to support 1000mbps and not cap my speeds at 700 or so Link to comment Share on other sites More sharing options...
doylebl39 Posted August 22, 2020 Share Posted August 22, 2020 This was happening to me when the XR 500 as well. I returned it and got the R2. Same thing still happens. I was hoping it was a bug ? Link to comment Share on other sites More sharing options...
Snipingzom Posted August 22, 2020 Author Share Posted August 22, 2020 1 hour ago, doylebl39 said: I'm having the exact same issues but I believe the next firmware update is supposed to address these issues. I believe it will release this week. happy to see im not the only one and i hope so i think the router has alot of Potential so i hope they get the bugs worked out for sure 1 hour ago, doylebl39 said: This was happening to me when the XR 500 as well. I returned it and got the R2. Same thing still happens. I was hoping it was a bug ? i don't have the problem with my rx500 come to think of it I haven't had many problems with my rx500 i got the r2 because i wanted to get the new 3.0 and i was liking the Features it have Link to comment Share on other sites More sharing options...
doylebl39 Posted August 22, 2020 Share Posted August 22, 2020 I think it has to be software then. Both the XR500 and the R2 have limited my speeds. I’m sure they’ll figure it out. I have Bell Fibre op. Who’s your provider ? Link to comment Share on other sites More sharing options...
Snipingzom Posted August 22, 2020 Author Share Posted August 22, 2020 1 hour ago, Netduma Fraser said: We will continue to update benchmark to make it align more closely to speeds reported by other sites. From the screenshot there though you're getting almost 800Mbps through the router which is pretty good. Don't forget the XR500 is over double the price! And for some reason now i can't connect to the internet with the r2 55 minutes ago, doylebl39 said: I think it has to be software then. Both the XR500 and the R2 have limited my speeds. I’m sure they’ll figure it out. I have Bell Fibre op. Who’s your provider ? Yea i can see it being the software and i have Spectrum gig internet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22, 2020 Administrators Share Posted August 22, 2020 Usually when a router supports up to 1Gbps it's not always going to hit that speed. We've seen in a lab environment it hit between 800-900Mbps but residential connections will vary. If we can increase the speeds then we will - we'll definitely get benchmark reporting closer to this. Link to comment Share on other sites More sharing options...
Snipingzom Posted August 22, 2020 Author Share Posted August 22, 2020 1 hour ago, Netduma Fraser said: Usually when a router supports up to 1Gbps it's not always going to hit that speed. We've seen in a lab environment it hit between 800-900Mbps but residential connections will vary. If we can increase the speeds then we will - we'll definitely get benchmark reporting closer to this. Ok i see well heres to hoping the update is soon and make all our dreams come true!! Also will the under load test be more accurate as well ? Because it seems no matter how i sent my Congestion Control my underload ping is always high Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22, 2020 Administrators Share Posted August 22, 2020 Could you post a screenshot of your results please and I can then advise further. Link to comment Share on other sites More sharing options...
PrizonerOfFaith Posted February 16, 2021 Share Posted February 16, 2021 i have the same issue. my R2 caps met at around 850mbps dn and up but with ATT BGW320 Gateway i get 950mbps dn and up. but test were done back to back. i get better speeds with my default isp Gateway. is there a fix for this with the R2? Link to comment Share on other sites More sharing options...
Snipingzom Posted February 16, 2021 Author Share Posted February 16, 2021 15 minutes ago, PrizonerOfFaith said: i have the same issue. my R2 caps met at around 850mbps dn and up but with ATT BGW320 Gateway i get 950mbps dn and up. but test were done back to back. i get better speeds with my default isp Gateway. is there a fix for this with the R2? Man i wish i was getting that high i hit 600 out of a gig lol and there is no fix that im know of Link to comment Share on other sites More sharing options...
Biird Posted February 16, 2021 Share Posted February 16, 2021 you guys are lucky i started with the most now im here even if i restart or reset i haven't changed a thing on this setup it changed up on me. Link to comment Share on other sites More sharing options...
Snipingzom Posted February 16, 2021 Author Share Posted February 16, 2021 2 hours ago, Biird said: you guys are lucky i started with the most now im here even if i restart or reset i haven't changed a thing on this setup it changed up on me. Good god man thats just heartbreaking!! Link to comment Share on other sites More sharing options...
Newfie Posted February 16, 2021 Share Posted February 16, 2021 6 hours ago, Biird said: you guys are lucky i started with the most now im here even if i restart or reset i haven't changed a thing on this setup it changed up on me. If that were me I would install the latest firmware over the top and reset afterwards then test again just incase something is corrupted. Link to comment Share on other sites More sharing options...
DanyKTM Posted February 16, 2021 Share Posted February 16, 2021 I had to go back to the old .66 software because version 3.0, I am not able to have more than 300mb while with the .66 software I get above 900mb / s. I will wait for the next update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2021 Administrators Share Posted February 16, 2021 12 hours ago, PrizonerOfFaith said: i have the same issue. my R2 caps met at around 850mbps dn and up but with ATT BGW320 Gateway i get 950mbps dn and up. but test were done back to back. i get better speeds with my default isp Gateway. is there a fix for this with the R2? 11 hours ago, Snipingzom said: Man i wish i was getting that high i hit 600 out of a gig lol and there is no fix that im know of 8 hours ago, Biird said: you guys are lucky i started with the most now im here even if i restart or reset i haven't changed a thing on this setup it changed up on me. Make sure you enter the speeds in manually that you expect - don't let it auto detect for you then do a speed test. If that doesn't work disable QoS completely from the Congestion Control menu and see if it restores your speeds. Always test via ethernet. 1 hour ago, DanyKTM said: I had to go back to the old .66 software because version 3.0, I am not able to have more than 300mb while with the .66 software I get above 900mb / s. I will wait for the next update I'd suggest trying this version which is the very latest XR500 beta and has quite a few fixes: https://www.dropbox.com/s/4mwe5sx81gsc129/XR500-V2.3.2.114-DumaOS3.0.203.img?dl=0 Link to comment Share on other sites More sharing options...
DanyKTM Posted February 16, 2021 Share Posted February 16, 2021 thank you @Netduma Fraser I will try when I get home Link to comment Share on other sites More sharing options...
DanyKTM Posted February 17, 2021 Share Posted February 17, 2021 ok here my conclusion, After some testing yesterday, I have never been able to have the speeds detected by the router over 750 up and 200 down. even with disabling QOS or never checked, DMZ or by PPoE. Returned to version .66 first gear detected 960 up and 780 down. I believe there is still work to be done. I look forward to the next update. Thanks and greetings Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 17, 2021 Share Posted February 17, 2021 OK fair enough, I'll see if there's a way we can replicate this on our side and have it resolved for the next update! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17, 2021 Administrators Share Posted February 17, 2021 2 hours ago, DanyKTM said: ok here my conclusion, After some testing yesterday, I have never been able to have the speeds detected by the router over 750 up and 200 down. even with disabling QOS or never checked, DMZ or by PPoE. Returned to version .66 first gear detected 960 up and 780 down. I believe there is still work to be done. I look forward to the next update. Thanks and greetings When you say detected - are you referring to the inbuilt speed tests? What about if you do an actual speed test on speedtest.net for example? Link to comment Share on other sites More sharing options...
DanyKTM Posted February 17, 2021 Share Posted February 17, 2021 by detected, I am talking about the speed that the router gives me after a reset. I always try with a speed test with different server. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17, 2021 Administrators Share Posted February 17, 2021 Thanks for clarifying, just wanted to make sure as the speeds the router detects won't necessarily be the highest you can achieve. Link to comment Share on other sites More sharing options...
PrizonerOfFaith Posted February 19, 2021 Share Posted February 19, 2021 So I'm very impressed with the CC results! I've also tried to reset R2 and disable QOS and run test via Safemode with Networking but still only got 850mbps dn and up. Link to comment Share on other sites More sharing options...
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