millar82 Posted July 6, 2022 Share Posted July 6, 2022 Is there a fix to this yet? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 6, 2022 Administrators Share Posted July 6, 2022 14 minutes ago, millar82 said: Is there a fix to this yet? It can happen for different reasons, the latest firmware has reduced it significantly, lets continue troubleshooting in your topic Link to comment Share on other sites More sharing options...
ahmedk Posted July 7, 2022 Share Posted July 7, 2022 Hey Liam and Fraser, this is my log. i can see this authenticate due to inactivity. Can we remove this? i keep getting disconnected but never had this issue with the router until last two weeks. Thu Jul 7 08:30:50 2022 daemon.notice hostapd: wlan1: AP-STA-CONNECTED 7a:6b:1b:7b:5f:69 Thu Jul 7 08:30:50 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 IEEE 802.11: associated (aid 1) Thu Jul 7 08:30:50 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 IEEE 802.11: authenticated Thu Jul 7 08:30:00 2022 kern.info kernel: [ 2253.119399] ash (8275): drop_caches: 3 Thu Jul 7 08:30:00 2022 cron.err crond[1405]: USER root pid 8275 cmd echo 3 > /proc/sys/vm/drop_caches Thu Jul 7 08:29:33 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE) Thu Jul 7 08:29:32 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 IEEE 802.11: disassociated Thu Jul 7 08:29:32 2022 daemon.notice hostapd: wlan1: AP-STA-DISCONNECTED 7a:6b:1b:7b:5f:69 Thu Jul 7 08:29:21 2022 user.info com.netdumasoftware.neighwatch: DHCP lease change. Thu Jul 7 08:29:21 2022 user.info com.netdumasoftware.neighwatch: DHCP old event. Thu Jul 7 08:29:21 2022 daemon.info dnsmasq-dhcp[3272]: DHCPACK(br-lan) 192.168.77.129 7a:6b:1b:7b:5f:69 Thu Jul 7 08:29:21 2022 daemon.info dnsmasq-dhcp[3272]: DHCPREQUEST(br-lan) 192.168.77.129 7a:6b:1b:7b:5f:69 Thu Jul 7 08:29:21 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 WPA: pairwise key handshake completed (RSN) Thu Jul 7 08:29:21 2022 daemon.info hostapd: wlan1: STA 7a:6b:1b:7b:5f:69 RADIUS: starting accounting session 3D218C33D4 log-1657172018932.txt Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 7, 2022 Share Posted July 7, 2022 @ahmedkI've responded to your new topic, let's continue there. Link to comment Share on other sites More sharing options...
edgarisdrunk Posted July 7, 2022 Share Posted July 7, 2022 Checking back in on this. I followed the recommendations and have the latest firmware, with a factory reset done after upgrading. Dropped wireless has been reduced significantly but yesterday and this morning it happened three times. Main inconvenience I have is when the wireless drops, my security cameras go offline and won't reconnect unless I power down the R2. Attaching log files I pulled when the first disconnect happened. Let me know what else I can share to help solve this issue. log-1657148356179.txt log-1657148710023.txt Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 8, 2022 Share Posted July 8, 2022 12 hours ago, edgarisdrunk said: Checking back in on this. I followed the recommendations and have the latest firmware, with a factory reset done after upgrading. Dropped wireless has been reduced significantly but yesterday and this morning it happened three times. Main inconvenience I have is when the wireless drops, my security cameras go offline and won't reconnect unless I power down the R2. Attaching log files I pulled when the first disconnect happened. Let me know what else I can share to help solve this issue. log-1657148356179.txt 72.45 kB · 0 downloads log-1657148710023.txt 69.22 kB · 0 downloads Thanks for posting this. It would be good if you could create a new topic with this information so we can look into this further with you. In the new topic, could you please include the below: When the connection drops, are you able to access the DumaOS interface from a device connected via wired? Do you need to reboot the R2 to get the connection back, or will it eventually restore itself? Do you recall if the disconnections occurred after a particular device started generating some traffic? Are you using any wireless extenders, powerline adapter or access points for example? Link to comment Share on other sites More sharing options...
lagcist Posted June 6, 2023 Share Posted June 6, 2023 My internet stays disconnected for over an hour on the netduma r2 3.3.280 when I log into the router to access geo filter for the past week. I have done hard reset on the router and unplugged the modem too a few days ago and thought it would go back to factory default Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 6, 2023 Administrators Share Posted June 6, 2023 7 minutes ago, lagcist said: My internet stays disconnected for over an hour on the netduma r2 3.3.280 when I log into the router to access geo filter for the past week. I have done hard reset on the router and unplugged the modem too a few days ago and thought it would go back to factory default Could you make a new topic please and we can help you there. Include if possible the log from the System Information page when the disconnect happens. Link to comment Share on other sites More sharing options...
Slinkii Posted September 13, 2023 Share Posted September 13, 2023 On 8/20/2020 at 3:22 PM, Netduma Fraser said: Hey, welcome to the forum the both of you. I've sent both of you a PM, hopefully that will help to alleviate your issues. As Johnny said above we're working very closely with users and will have a new firmware soon that will fix the issue or help us find out what the issue is. Hello ... i have the same issue since yesterday... can u help me please 🙏 Link to comment Share on other sites More sharing options...
jame0174 Posted September 13, 2023 Share Posted September 13, 2023 On 8/19/2020 at 9:27 PM, Ghibli said: I keep having issues with the R2 losing internet connection. WiFi disconnects, then Anything connected directly to the R2 loses connection. All lights on the modem & the R2 stay on. Not sure what’s causing this issue, anyone else having a similar problem? I Had that same issue i gave up on the r2 and went back to my old modem/router problem solved.I come to the forms to see any changes or updates. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14, 2023 Administrators Share Posted September 14, 2023 On 9/13/2023 at 1:33 PM, Slinkii said: Hello ... i have the same issue since yesterday... can u help me please 🙏 Could you make a new topic for your issue please and we'll be happy to help there. Include what you have tried so far as well please. Link to comment Share on other sites More sharing options...
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