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not getting paid speed


Am0kGaming

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51 minutes ago, doylebl39 said:

download 8.99 Mb/s

updload 8.9Mb/s

latency 55ms

50 minutes ago, doylebl39 said:

I'm on a wired pc connection

25 minutes ago, Am0kGaming said:

with QoS disabled and new cat6 cable nothing changes

im gonna try a factory reset tonight and see if that solves the problem

Can you both see what do you get on speedtest.net and fast.com?

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48 minutes ago, Am0kGaming said:

This is what i get after factory reset

fast.com 710 Mbps

speedtest.net 775 Mbps

measurementlab.net 383 Mbps

Thanks for that, getting really good speeds through speedtest.net so will look at why benchmark and mlabs are reporting lower.

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14 hours ago, Am0kGaming said:

This is what i get after factory reset

fast.com 710 Mbps

speedtest.net 775 Mbps

measurementlab.net 383 Mbps

 

Hi @Am0kGaming, thanks for all the information provided.

Honestly, we are a bit puzzled at the moment. On our side, we can confirm users are reporting speeds up to 1000 Mbps on Connection Benchmark. So we think either there is something wrong with the way the mlabs server is connecting with you, or there is some traffic interfering with the results. There isn't much we can do for the former, but we'll add an option for the later in future firmwares, to see if that improves your results.

We apologize for this, and we'll keep thinking on solutions for your specific case, but unfortunately without being able to replicate it ourselves we are a bit constrained.

But putting this in perspective, we can confirm your R2 is getting the expected speeds through fast.com and speedtest.net, so your experience when playing or using the internet at your home shouldn't be affected. Is this later point right? Or are you having any connection issues when using your R2 at home? We think that shouldn't be the case, but let us know if otherwise.

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17 hours ago, Am0kGaming said:

since a few days im getting super slow speeds over wifi

and I'm having a lot package loss/burst in CoD 

What speeds are you getting? Are you playing over WiFi? If so I would recommend connecting to 2.4GHz as it is more stable. Are you using the mirroring option so you just have one WiFi name?

2 hours ago, liamjr92 said:

Where would I find r2 MAC address is it called MAC address cloning 

Yes that is where you would change the MAC address of the router.

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On 8/17/2020 at 1:35 PM, Netduma Fraser said:

Thanks for clarifying. Weird that it's actually slower direct to the site. I'll let Adrian know.

This is the case for me as well. The built in speed test is off by at least 100mbps.

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