celebrimbor93 Posted August 12, 2020 Share Posted August 12, 2020 i can't access the 198.168.77.1 it says internet not secured , username and password required but when i proceed to fill it out it never works , i even factory reset the router and the problem is still here , i need help Link to comment Share on other sites More sharing options...
pollutionblues Posted August 12, 2020 Share Posted August 12, 2020 Can you clear your browser cache and try again please. The default username & password after a factory reset is Username: admin Password: password Let us know how you get on. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted August 12, 2020 Share Posted August 12, 2020 As Pollution blues has said, and oddly another reset may help. try holding the reset button for 20 seconds, that worked for mine after the hotfix. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 12, 2020 Administrators Share Posted August 12, 2020 What web browser/device are you using to access the interface? Link to comment Share on other sites More sharing options...
daz Posted August 12, 2020 Share Posted August 12, 2020 6 hours ago, Netduma Fraser said: What web browser/device are you using to access the interface? just had similar problem, it took a good few minutes to connect to dashboard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 12, 2020 Administrators Share Posted August 12, 2020 49 minutes ago, daz said: just had similar problem, it took a good few minutes to connect to dashboard What browser were you using to try and access it? Link to comment Share on other sites More sharing options...
daz Posted August 12, 2020 Share Posted August 12, 2020 1 minute ago, Netduma Fraser said: What browser were you using to try and access it? edge Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 12, 2020 Administrators Share Posted August 12, 2020 34 minutes ago, daz said: edge Does it occur in Google Chrome or Firefox? Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 12, 2020 Author Share Posted August 12, 2020 It's happening to me on firefox , chrome and internet explorer all on windows pc Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 12, 2020 Administrators Share Posted August 12, 2020 2 minutes ago, celebrimbor93 said: It's happening to me on firefox , chrome and internet explorer Would you be available for a TeamViewer (remote access tool) session so I could connect and see what is happening? celebrimbor93 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 12, 2020 Administrators Share Posted August 12, 2020 If anyone has this issue please let me know if they would be available to have a TeamViewer session between Midday-10pm BST on Thursday 12th. Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 12, 2020 Author Share Posted August 12, 2020 31 minutes ago, Netduma Fraser said: Would you be available for a TeamViewer (remote access tool) session so I could connect and see what is happening? Yes I'm ready Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 12, 2020 Author Share Posted August 12, 2020 do i need to download a software fot that ? Link to comment Share on other sites More sharing options...
fuzzy clam Posted August 12, 2020 Share Posted August 12, 2020 20 hours ago, celebrimbor93 said: i can't access the 198.168.77.1 it says internet not secured , username and password required but when i proceed to fill it out it never works , i even factory reset the router and the problem is still here , i need help I have issues when I run it on anything other than Chrome. I have a Mac and try to run it on there and it simply doesn't function, loss of chat connection and lobby booting. But on Chrome it runs great. And I also get the "connection not secure" but if your on Chrome it's just for the interface which is on the local network and nothing sensitive is entered into the router. I have inquired about it several times over the years and have never had an issue with anything going wrong. Again this is my experience and your milage may vary but yes the message is alarming still, so I get where you're coming from. Netduma Iain 1 Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 12, 2020 Author Share Posted August 12, 2020 i just solved the problem by resetting it for a 3rd time and this time i used chrome from the start . thank you every one for your help Netduma Iain and fuzzy clam 2 Link to comment Share on other sites More sharing options...
Guest Killhippie Posted August 12, 2020 Share Posted August 12, 2020 40 minutes ago, fuzzy clam said: I have issues when I run it on anything other than Chrome. I have a Mac and try to run it on there and it simply doesn't function, loss of chat connection and lobby booting. But on Chrome it runs great. And I also get the "connection not secure" but if your on Chrome it's just for the interface which is on the local network and nothing sensitive is entered into the router. I have inquired about it several times over the years and have never had an issue with anything going wrong. Again this is my experience and your milage may vary but yes the message is alarming still, so I get where you're coming from. The reason the message appears in because the login is http as you probably know but you are only logging into your own device, it could man in the middle attacks I suppose but Netduma seems very secure. Maybe they can change the login to https long term. I Lao am. Mac user and using the R2 on Firefox on my iMac with 10.15.6 I can login fine. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted August 13, 2020 Administrators Share Posted August 13, 2020 We'll try reproduce logging in using different browsers. It would be uprising if that did not work as I'm sure that has been tested many times before. As others mentioned the browser says it is not secure because it is not using https. But you are only communicating locally and it shouldn't have any sensitive data being transmitted. That being said we'll add https to the roadmap. I think the problems we had in the past is that it is very slow. But if people want it we can definitely bring it back. fuzzy clam 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted August 13, 2020 Administrators Share Posted August 13, 2020 13 hours ago, celebrimbor93 said: i just solved the problem by resetting it for a 3rd time and this time i used chrome from the start . thank you every one for your help Glad it is working One quick question please. When you use a browser other than chrome did the setup tour work correctly? Link to comment Share on other sites More sharing options...
Netduma Alex Posted August 13, 2020 Share Posted August 13, 2020 Hi @celebrimbor93 Sorry to pile on the questions, but have you had any previous DumaOS routers? I have tested with many browsers and found that the only occasion on which this would occur is if the browser had previously cached some DumaOS data. It also appears that the login window can be bypassed by simply pressing Cancel. Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 14, 2020 Author Share Posted August 14, 2020 14 hours ago, Netduma Alex said: Hi @celebrimbor93 Sorry to pile on the questions, but have you had any previous DumaOS routers? I have tested with many browsers and found that the only occasion on which this would occur is if the browser had previously cached some DumaOS data. It also appears that the login window can be bypassed by simply pressing Cancel. no this is actually my first time using any netduma router . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2020 Administrators Share Posted August 14, 2020 9 hours ago, celebrimbor93 said: no this is actually my first time using any netduma router . Thanks for the information and welcome! If you click cancel on the login does that give you access? Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 16, 2020 Author Share Posted August 16, 2020 On 8/14/2020 at 4:33 AM, Netduma Fraser said: Thanks for the information and welcome! If you click cancel on the login does that give you access? No it doesn't even when I cancel , I'm having problems on chrome and Mozilla, but now my internet explorer is doing fine , I can access the interface with no problems through internet explorer... Link to comment Share on other sites More sharing options...
Guest Killhippie Posted August 16, 2020 Share Posted August 16, 2020 1 hour ago, celebrimbor93 said: No it doesn't even when I cancel , I'm having problems on chrome and Mozilla, but now my internet explorer is doing fine , I can access the interface with no problems through internet explorer... Did you have adblockers on the actual browsers? That could interfere. If you use any of the major adblockers like uBlock Origin or Adblock Plus and apps like privacy badger on Firefox etc. So it may be an idea to not adblock those devices in the router and to whitelist the R2 login and its GUI URLS. in any browser based adblockers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 16, 2020 Administrators Share Posted August 16, 2020 6 hours ago, celebrimbor93 said: No it doesn't even when I cancel , I'm having problems on chrome and Mozilla, but now my internet explorer is doing fine , I can access the interface with no problems through internet explorer... Are you using Edge or the old Internet Explorer? As above were you using any Ad blockers on Chrome/Firefox? Link to comment Share on other sites More sharing options...
celebrimbor93 Posted August 17, 2020 Author Share Posted August 17, 2020 On 8/16/2020 at 4:50 AM, Netduma Fraser said: Are you using Edge or the old Internet Explorer? As above were you using any Ad blockers on Chrome/Firefox? i am using edge currently and no i have no ad blockers on chrome or mozilla Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now