Administrators Netduma Fraser Posted May 20, 2020 Administrators Share Posted May 20, 2020 Have a look at the table view of the Device Manager what does the link speed say? Link to comment Share on other sites More sharing options...
Ezy Ms Posted May 21, 2020 Author Share Posted May 21, 2020 On 5/20/2020 at 7:59 PM, Netduma Fraser said: Have a look at the table view of the Device Manager what does the link speed say? there Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2020 Administrators Share Posted May 21, 2020 Thanks for that, it's not being limited by the ethernet cables then. Could you factory reset the R1 from the interface then disable the QoS from the Anti-Bufferbloat menu and do a wired PC speed test please and see if it is more in line with what you expect? Link to comment Share on other sites More sharing options...
Ezy Ms Posted May 22, 2020 Author Share Posted May 22, 2020 14 hours ago, Netduma Fraser said: Thanks for that, it's not being limited by the ethernet cables then. Could you factory reset the R1 from the interface then disable the QoS from the Anti-Bufferbloat menu and do a wired PC speed test please and see if it is more in line with what you expect? As you can see from the picture, that was the first test i did after i reset both routers. i don't know what to do anymore bro. Link to comment Share on other sites More sharing options...
Ezy Ms Posted May 22, 2020 Author Share Posted May 22, 2020 @Netduma Admin are there no other person other than Fraser that could help? Nothing against him but I'm waiting forever to get a reply. I want to get done of this quick, i can't keep coming back to this page to see if i got reply hence the reason why i was asking for a number early. Link to comment Share on other sites More sharing options...
Ezy Ms Posted May 22, 2020 Author Share Posted May 22, 2020 hello? Link to comment Share on other sites More sharing options...
Newfie Posted May 23, 2020 Share Posted May 23, 2020 Can you not return this. The R1 is really old tech and if you want Duma the XR500 would be a much better choice or the R7800 which is what the XR500 is based on and can use third party firmware. https://netduma.com/terms/ Link to comment Share on other sites More sharing options...
Guest Killhippie Posted May 23, 2020 Share Posted May 23, 2020 21 hours ago, Ezy Ms said: @Netduma Admin are there no other person other than Fraser that could help? Nothing against him but I'm waiting forever to get a reply. I want to get done of this quick, i can't keep coming back to this page to see if i got reply hence the reason why i was asking for a number early. I'll have to agree, the R1 is old no matter what the admins say. Its 5 year old hardware, 600Mhz CPU, 2.4Ghz wireless only 128MB ram, when you could get a R7800 Netgear gaming router (without DumaOS) with Qualcomm's streamboost QoS, a dual core CPU running at 1.7Ghz CPU and great third party support on smallnetbuilder for almost the same money. Id suggest getting the XR500, not the XR300 or XR700 they are buggy tbh. You need to stay with more modern tech as I see it, no offence to the team they work very hard but maybe send the router back and try the XR500 its a good router, they all have quirks as does any router from any manufacturer but the R1 is limited and old. Link to comment Share on other sites More sharing options...
Ezy Ms Posted May 23, 2020 Author Share Posted May 23, 2020 @Killhippie @Newfie thank you guys, i don't know about their return policy since i have it for 2 weeks now, but I'll give a go. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted May 23, 2020 Share Posted May 23, 2020 12 minutes ago, Ezy Ms said: @Killhippie @Newfie thank you guys, i don't know about their return policy since i have it for 2 weeks now, but I'll give a go. 14 days but since nobody has helped you maybe @Netduma Fraser or @Netduma Alex or @Netduma Admin will make sure this is sorted, if you bought it on a credit card, contact your card company as nobody has responded if you have sent a returns request, I take it you did? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 26, 2020 Administrators Share Posted May 26, 2020 Sorry to hear it's still an issue and apologies for the late reply, one of my colleagues should have replied. Email us [email protected] and request a replacement or refund, provide a link to this topic as well please. Link to comment Share on other sites More sharing options...
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