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apex unable to conect


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Posted

Hello, I started playing apex and the connection crashes after the round I have exceeded the time limit, geo filter I have set to 1300 km, what should I do with it

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Posted

Make sure that you don't change the Geo-Filter settings during the game, and if you do, shut down and restart the game again.

Posted

I do not change anything in the geo-filter in the game, but why after each game I have a message I will contact the EA time limit exceeded, when logging in shows dedicated EA servers in Europe, when I join the first game I have a peer server after the game limit time has elapsed, and searches for servers but outside the geo-filter period, just why not join me to these dedicated EA servers

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Posted

Peer server will just be misclassified and sounds like you have Ping Assist on which is getting you servers outside your range but will be under your limit. Regarding the errors, if you disable the Geo-Filter do you still get the errors?

Posted
On 10/15/2019 at 4:26 PM, Netduma Fraser said:

Peer server will just be misclassified and sounds like you have Ping Assist on which is getting you servers outside your range but will be under your limit. Regarding the errors, if you disable the Geo-Filter do you still get the errors?

Its 50/50. If you have strict on and geo-filter on, after a match ends you're kicked to the main screen with message "Code Leaf Error", then if you toggle to spectate mode, it by-passes the "connection timed out, code Leaf error" then when you toggle back filter, it "works", meaning your back in the lobby. But its 50/50. 

Posted
On 15.10.2019 at 22:26, Netduma Fraser said:

Serwer równorzędny zostanie po prostu źle sklasyfikowany i będzie brzmiał tak, jakbyś miał Ping Assist, na którym serwery są poza twoim zasięgiem, ale będą poniżej twojego limitu. Jeśli chodzi o błędy, jeśli wyłączysz Geo-filtr, czy nadal występują błędy?

hello I checked with geo-filter turned off, no problem in the loss after the end of the round, changed to ping asist I only lost once thanks to the help of Fraser

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Posted
26 minutes ago, raf1212 said:

hello I checked with geo-filter turned off, no problem in the loss after the end of the round, changed to ping asist I only lost once thanks to the help of Fraser

Take a look with the filter on for anything that is being blocked when you get that error and if there is whitelist it and see if that fixes the issue. If so please provide us with the ID and we can add it to the cloud.

Posted

Hello, these servers pop up when logging in after the finished map and login attempt I added nothing and allowed to the list

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Posted

Thanks for that. By adding these servers is that preventing you from getting the error? Then I can pass it on to the team to add to the cloud.

Posted
19 hours ago, Netduma Fraser said:

Dziękuję za to. Dodając te serwery, czy to uniemożliwia ci błąd? Następnie mogę przekazać to zespołowi, aby dodać je do chmury.

today I'm trying to add and see if the error continues

Posted

You have a few servers here that give me the loss of connections first Google added and I had no error for several games but I showed more20191024_215543.thumb.jpg.eb39e613607a4daff8eade1fdd014b08.jpg

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Posted
On 10/22/2019 at 10:10 PM, raf1212 said:

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this allowed me to play several games without losing

  • 5 weeks later...
Posted
On 10/25/2019 at 12:36 AM, Netduma Fraser said:

Great, thanks a lot. We'll try and get these added for our planned cloud update tomorrow.

all servers that hop me on apex, after adding them is good but the next ones pop up, those marked google are badly located,

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Posted

i'm having a similar issues with servers outside my radius, mainly texas servers, try to connect at the end of the match so it just kicks me out of the lobby completely. VERY FRUSTRATING specially when playing with friends. sometimes they start matches and mine wont connect so they go on without me. within my radius all 3 servers in the west cost, Oregon, Utah and i think Colorado are allowed but for some reason it still tries to connect outside my radius.

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