gkontos10 Posted June 16, 2019 Share Posted June 16, 2019 Good morning guys last month am facing the following problem when am trying to access dumaos interface at 192.168.88.1 the screen is loading for ever and i cant login when i restart the router am able to get in but while am working on 5 minutes it stops responding back and starts to loading again any idea this problem i faced it only with DumaOS with the oldest firmware i never have such a problem Choppa01 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 16, 2019 Administrators Share Posted June 16, 2019 That's quite odd. Firstly have you done a factory reset? If not try that first. If that doesn't work downgrade the firmware then upgrade back to DumaOS then do a factory reset, that should get rid of any legacy issues. Link to comment Share on other sites More sharing options...
gkontos10 Posted June 16, 2019 Author Share Posted June 16, 2019 i tried factory reset and nothing chance my friend Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 16, 2019 Administrators Share Posted June 16, 2019 Okay please do the downgrade and re-upgrade and see if that resolves it. Link to comment Share on other sites More sharing options...
gkontos10 Posted June 16, 2019 Author Share Posted June 16, 2019 Ok can you please send me the link for downgrade and the email for the upgrade please?? Also what steps to follow? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 16, 2019 Administrators Share Posted June 16, 2019 Heres the downgrade: Do you not have the email we originally sent you? If not let us know. It's the exact same way to upgrade/downgrade as usual. Link to comment Share on other sites More sharing options...
gkontos10 Posted June 17, 2019 Author Share Posted June 17, 2019 Nop i dont have it Link to comment Share on other sites More sharing options...
Netduma Alex Posted June 17, 2019 Share Posted June 17, 2019 Check your forum messages. gkontos10 1 Link to comment Share on other sites More sharing options...
gkontos10 Posted June 17, 2019 Author Share Posted June 17, 2019 Ok so now i have both firmwares I just flash first the older version and after flash the new Just that so simple? Or i have to do something else? Some other steps? P. S. If i flash older version through update section, basically with upgrade method is there any chance for brick? Link to comment Share on other sites More sharing options...
Netduma Alex Posted June 18, 2019 Share Posted June 18, 2019 Shouldn't cause any problems. Downgrade to the older version, then upgrade to the newest one and then factory reset. The risk of bricking is very low, the only problem is if you unplug the router or lose power during the process. If it seems to be taking a while, resist the temptation to unplug it! Link to comment Share on other sites More sharing options...
gkontos10 Posted June 18, 2019 Author Share Posted June 18, 2019 Ok and a last questions 1. Its better if first factory reset before the process? 2. Because i dont remember in which position has to be the ethernet cable from pc to modem And the stupid question do i have to disconnect the R1 router from my bridge modem?? Link to comment Share on other sites More sharing options...
Netduma Alex Posted June 18, 2019 Share Posted June 18, 2019 1. No but you should do a factory reset after the process just to make sure 2. It goes from a port on the back of the modem to the WAN port on the back of the Netduma. It then goes from one of the LAN ports of the Netduma to the port on your PC. 3. You don't have to unplug it, just leave it in place. You can just leave everything connected and do the downgrading/upgrading/resetting from the interface. gkontos10 1 Link to comment Share on other sites More sharing options...
gkontos10 Posted June 18, 2019 Author Share Posted June 18, 2019 Perfect Link to comment Share on other sites More sharing options...
gkontos10 Posted June 18, 2019 Author Share Posted June 18, 2019 Ok i just finished the process.. I will keep you updated Netduma Fraser and Netduma Alex 2 Link to comment Share on other sites More sharing options...
gkontos10 Posted June 22, 2019 Author Share Posted June 22, 2019 So still the same, is working for 1 day very good and after i need to restart the R1 in order to access again the DumaOS interface Link to comment Share on other sites More sharing options...
gkontos10 Posted June 23, 2019 Author Share Posted June 23, 2019 New problem today i cannot even load the UI Link to comment Share on other sites More sharing options...
Choppa01 Posted June 23, 2019 Share Posted June 23, 2019 this problem is spreading.... I thought i was the only person having these issues.. Link to comment Share on other sites More sharing options...
Salty waffle Posted June 25, 2019 Share Posted June 25, 2019 I think the r1s are just dying out. Or a cloud update is bricking the r1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2019 Administrators Share Posted June 25, 2019 How often are you accessing the interface out of interest and when you do what is there anything you tend to change? To check, do you have share excess off for bandwidth allocation and the device you access with allocated very low bandwidth? Does it happen on all devices? Does it occur on other browsers as well? Link to comment Share on other sites More sharing options...
gkontos10 Posted June 25, 2019 Author Share Posted June 25, 2019 I usually am trying to log in before to connect my ps4 that means every 1-2 days But the last days daily because am also trying to figure out one problem with my pioneer av receiver The problem is the same on both mobile phone and laptop Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2019 Administrators Share Posted June 25, 2019 Have you tried different browsers? If you use command prompt are you able to ping the 192.168.88.1 address? Also could you do ipconfig please and post the results here. Link to comment Share on other sites More sharing options...
gkontos10 Posted June 25, 2019 Author Share Posted June 25, 2019 Ok i will let you know Netduma Fraser 1 Link to comment Share on other sites More sharing options...
gkontos10 Posted July 7, 2019 Author Share Posted July 7, 2019 Again the same problem Please fix this issue Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 7, 2019 Administrators Share Posted July 7, 2019 This is a rare issue so not something we can just fix without knowing the cause or being able to reproduce it. Could you post the ipconfig results when the issue occurs that I asked for last time please. Link to comment Share on other sites More sharing options...
gkontos10 Posted July 7, 2019 Author Share Posted July 7, 2019 How can i do this please? Link to comment Share on other sites More sharing options...
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