Browser loading problem

[mboiadjiev]

I have the following problem R1 works around 10-15 hours and then the interface does not want to load into the browser, I tried the same thing from another device, I tried to leave the interface open and it did not help, the only thing that helps is pulling the plug. Some suggestions?

[Netduma Jack]

4 hours ago, mboiadjiev said:

I have the following problem R1 works around 10-15 hours and then the interface does not want to load into the browser, I tried the same thing from another device, I tried to leave the interface open and it did not help, the only thing that helps is pulling the plug. Some suggestions?

Hi, welcome to the forum! Which browser are you using? I recommend using Google Chrome for it. When it happens do you still have Internet access? Can you access the UI on any other devices?

[mboiadjiev]

I use Google Chrome, yes I have Internet access,  I can`t open interface from other devices.

[mboiadjiev]

waiting for 192.168.88.1... I wait 15 minutes and nothing happens.

I try from another device and it does not happen again until I pull the plug

[Netduma Jack]

Could you open Command Prompt and type 'ipconfig'? Press enter and take a look at the results. You could post them here as well if you want. You'll want to see what your 'default gateway' is and try using that.

[mboiadjiev]

Default Gateway: 192.168.88.1

[Netduma Jack]

I probably should've asked for this when it happens (i.e you can't access the interface). What error message do you receive when it happens and you try to access the interface? Also, which version are you on? Have you upgraded to Milestone 1.3?

[mboiadjiev]

 

This is a photo from when I did not have access, there is no error message just what I have shown in the picture, the browser is trying to load the page and it is, I am currently with Milestone 1.3 but all versions of this happen to me.

[mboiadjiev]

 

Otherwise the new version  works perfectly for me, it looks very good, thanks for the well done and hard work.

[Netduma Fraser]

Hi mboiadjiev, looks like you haven't included a picture in your latest post. It might be that you need to clear browser cache/cookies. Great to hear it's working well!

[mboiadjiev]

I tried to clear the cashe but it`s the same.

[mboiadjiev]

I think something is wrong with hardware, it happens exactly in about 12 hours.It`s like overloaded and then games start laging.

[Netduma Fraser]

So every 12 hours you can't access the interface? Interesting, that might be related to DHCP lease, can you extend the DHCP lease time please and see if it resolves the issue

[mboiadjiev]

I extended it to 17 hours. Тomorrow night I will get the result.

[benjammin1980]

Same here since i've upgraded to milestone1.3

[Netduma Fraser]

1 hour ago, benjammin1980 said:

Same here since i've upgraded to milestone1.3

Can you try the same suggestion with the DHCP lease please

[mboiadjiev]

 

Since I changed DHCP lease I had no problems, I will track it for several days and if there is a problem I will write. Thanks for the help!

[benjammin1980]

11 hours ago, Netduma Fraser said:

Can you try the same suggestion with the DHCP lease please

Didn't work Fraser. I change dhcp from 12 hrs to 24 hrs. I loose response after a few minutes then have to reboot. Maybe the ssh session expires or firewall kicks in. I don't get this with the original firmware. done factory reset and pushed the button on the back, upgraded the upgrade. I would like to get to the bottom of this because i'm missing out on some cool features.

[mboiadjiev]

 

Тry putting it in about 10 hrs, I tried at 17 hrs, now I dropped it to 10 hrs and it's ok.

[Netduma Fraser]

Not sure why dropping it would resolve but could you try that as well please Ben. Also can you give your devices static IPs please and then reboot and see if that helps

[benjammin1980]

I've given everything static ip addresses and put them all on the dhcp lease of 10 hrs. I still have to reboot to get an interface response even after clearing browser history and rebooting. This happens on different browsers. Now I get this error ...Thanks for your time

[Netduma Jack]

7 hours ago, benjammin1980 said:

I've given everything static ip addresses and put them all on the dhcp lease of 10 hrs. I still have to reboot to get an interface response even after clearing browser history and rebooting. This happens on different browsers. Now I get this error ...Thanks for your time

What I'd recommend is downgrading (following the instructions provided in the Beta emails very carefully) and upgrading again. It's possible something went wrong in the upgrade process, so this step should hopefully resolve your issue. Please let me know if this is already something you've tried.

[benjammin1980]

I've upgraded and downgraded several times. I require vlan so i can't factory reset because i loose my wan settings. Vlan could be the problem. the original r1 firmware has no problem.

[Netduma Admin]

Interesting, did the problem just start randomly or has it been there the whole time?

It's possible that a Rapp is not able to start because it's not able to complete its initial download. Are you able to connect it to your modem directly and see if it works?

Edit: one other possibility. How high has that CPU graph got to? It's in System Information and also on your Dashboard by the looks of things. If it's at 100% that might be the cause

[benjammin1980]

I am directly connected to my modem and my cpu hits 100% and stays there for some time till it boots up. Then this Rapp error keeps popping up like 12 times in a row.