PsiSnake Posted April 12, 2017 Share Posted April 12, 2017 Hi, I'm trying to connect my new Netduma router to the network and experience very big issues with it. I have 100/100 Mbit/s connection from my ISP, but from Netduma I get good download (close to 100 via cable), but almost 0 upload speed which make Internet surfing & so on almost unusable. It's true for multiple devices connected via cables or Wi-Fi. What firmware version are you on? - R1 debug version 1.03.6h running on rb-951g-2hnd What speeds do you get from multiple speed tests? - ~100 Mbit/s, 0 Mbit/s upload What is your current setup? My setup are the following: ISP switch ->Ethernet Cable->Netduma R1->other devices. What is your specific issue? - 0 upload speed. Any other information (such as settings you may have previously tried). Have checked all available guides, disabled IPv6 everywhere, set 100/100 Mbit/s on Netduma router for Internet connection, tried to reset distribution and so on... Please help! My setup are the following: ISP switch ->Ethernet Cable->Netduma R1->other devices. Link to comment Share on other sites More sharing options...
Stealth_01 Posted April 13, 2017 Share Posted April 13, 2017 Mkae sure you have the following settings applied, CC at 100, reactive algorithm, with turbo mode checked in miscellaneous settings... Hope this helps. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted April 13, 2017 Netduma Staff Share Posted April 13, 2017 Hi, I'm trying to connect my new Netduma router to the network and experience very big issues with it. I have 100/100 Mbit/s connection from my ISP, but from Netduma I get good download (close to 100 via cable), but almost 0 upload speed which make Internet surfing & so on almost unusable. It's true for multiple devices connected via cables or Wi-Fi. What firmware version are you on? - R1 debug version 1.03.6h running on rb-951g-2hnd What speeds do you get from multiple speed tests? - ~100 Mbit/s, 0 Mbit/s upload What is your current setup? My setup are the following: ISP switch ->Ethernet Cable->Netduma R1->other devices. What is your specific issue? - 0 upload speed. Any other information (such as settings you may have previously tried). Have checked all available guides, disabled IPv6 everywhere, set 100/100 Mbit/s on Netduma router for Internet connection, tried to reset distribution and so on... Please help! My setup are the following: ISP switch ->Ethernet Cable->Netduma R1->other devices. Hey, welcome to the forum. Just to clarify, have you inputted all of these settings: - If less than 50mbps, Pre-emptive Algorithm. If more, Reactive Algorithm - 100% anti-flood - Share excess enabled - Reset device prioritisation & apply - Disable IPv6 in WAN, LAN & misc (Unless you know that you are on IPv6) - Disable deep packet in misc - Enable turbo mode if over 120mbps - Enable super turbo mode if over 300mbps - Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. - Do a wired speed test from a PC What device are you using to conduct your speed tests? ColonicBoom 1 Link to comment Share on other sites More sharing options...
PsiSnake Posted April 13, 2017 Author Share Posted April 13, 2017 Hi, Thanks everyone for responses, I figured out that my issue is a cable from ISP to Netduma, it has just 2 pairs instead of 4... I asked ISP to replace it, so hopefully tomorrow I will have a working 1Gbit connection However as a feature request I'd like to have possibility to configure mode of the ports at Netduma router - like speed, duplex. Link to comment Share on other sites More sharing options...
PsiSnake Posted April 14, 2017 Author Share Posted April 14, 2017 Hi, I just replace my Internet connection and still have problems with speed.... I got 800 Mbit/s download\upload without Netduma (when I plug ISP cable directly to my PC), but when I use Netduma, I get like 500 Mbit/s download & only 1 Mbit/s upload! Everything suggested above applied. P.S. Test is from wired PC, all cables are fine & tested. Link to comment Share on other sites More sharing options...
PsiSnake Posted April 14, 2017 Author Share Posted April 14, 2017 I just tried to connect my PS4 to Netduma & tested speed from there - got only 1.7 Mbit download & 700 KBIT/s upload... What is wrong with this router?=\ Link to comment Share on other sites More sharing options...
ColonicBoom Posted April 15, 2017 Share Posted April 15, 2017 Don't bother testing your speed on the console. What speeds are you getting through your laptop? Link to comment Share on other sites More sharing options...
PsiSnake Posted April 15, 2017 Author Share Posted April 15, 2017 It's not about device I'm testing speeds... It's bad on ALL kind devices - wired PC, Wi-Fi devices (Asus 68AC adapter, Galaxy S7). On all devices I have very poor upload speed (0-2 Mbit/s) which is really noticeable even with usual web-surfing. At the same time, when I just plug my ISP cable to my wired PC, I have 700 Mbit/s dowload & 800 Mbit/s upload... But with Netduma everything is ruined... Link to comment Share on other sites More sharing options...
PsiSnake Posted April 15, 2017 Author Share Posted April 15, 2017 Is it possible to get 1x1 support? Monday for instance, like 11 CET? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15, 2017 Administrators Share Posted April 15, 2017 Please try different ports on the router to rule out a non functioning port. It sounds like you have the correct settings as you're getting high download so there wouldn't be much I can do in a 1 on 1 Link to comment Share on other sites More sharing options...
PsiSnake Posted April 15, 2017 Author Share Posted April 15, 2017 Hi, But the issue is same when I'm connected to Netduma's Wi-Fi... Is it possible to use another port as WAN port? I believe the issue in in port1 (WAN port), is there any way to get access to console to check it's mode, maybe some rx\tx stats, errors, etc? Link to comment Share on other sites More sharing options...
ColonicBoom Posted April 15, 2017 Share Posted April 15, 2017 have you tried swapping the ethernet cable that connects the ISP hub to the Netduma? Link to comment Share on other sites More sharing options...
PsiSnake Posted April 16, 2017 Author Share Posted April 16, 2017 have you tried swapping the ethernet cable that connects the ISP hub to the Netduma? No, since it's fully functional & verified by cable tester Fluke Linksprinter 300 (and it was actually swapped 2 days ago, I asked my ISP to replace it to have Gigabit connection). I also tried to put that cable directly to my PC & I have 700-800 Mbit/s download/upload using that way. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 16, 2017 Administrators Share Posted April 16, 2017 Hi, But the issue is same when I'm connected to Netduma's Wi-Fi... Is it possible to use another port as WAN port? I believe the issue in in port1 (WAN port), is there any way to get access to console to check it's mode, maybe some rx\tx stats, errors, etc? No way to access console but okay let's try a 1 on 1 post here: http://forum.netduma.com/forum/66-request-1-on-1/and I will have a look. Let me know dates/times next week you'd be available. Please read this first before making the post: http://forum.netduma.com/topic/11450-read-before-posting-a-1-on-1-request/ Link to comment Share on other sites More sharing options...
PsiSnake Posted April 16, 2017 Author Share Posted April 16, 2017 No way to access console but okay let's try a 1 on 1 post here: http://forum.netduma.com/forum/66-request-1-on-1/and I will have a look. Let me know dates/times next week you'd be available. Please read this first before making the post: http://forum.netduma.com/topic/11450-read-before-posting-a-1-on-1-request/ Thank you. I posted topic here: http://forum.netduma.com/topic/20832-almost-0-upload-speed-for-all-devices1x1/ I'm available tomorrow on Monday almost all day - starting from 11 CET till 22. If you can't on Monday, then we can try on Wednesday, 18 CET. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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