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How to setup Netduma R1 with Plusnet Hub


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Posted

Hi,

 

I have plugged in the netduma as instructed but now have two routers giving out the wifi.

 

How do I put the Plusnet into modem mode or DMZ, I'm struggling to find an answer?

 

Many thanks

Posted

ok, first of all log into your plusnet router and see if there is a an option to put it into modem mode, if not then disable all wifi on the hub and use the wifi on the netduma. the default wifi  is

 

USERNAME: netdumar1

PASSWORD: netdumar1

 

also if there is no modem only mode then go into the firewall settings and look for DMZ and input the ip address of the netduma that the plusnet hub has given it into the DMZ.

  • 2 weeks later...
  • 2 months later...
Posted

I still wasn't entirely sure what to do.

 

I can turn 'wireless network enable' from yes to no.

 

Or there is a 'DMZ enable' toggle.

 

Is either of these what I need to do?

 

I've taken some pics if I can upload them?

  • Administrators
Posted

I still wasn't entirely sure what to do.

 

I can turn 'wireless network enable' from yes to no.

 

Or there is a 'DMZ enable' toggle.

 

Is either of these what I need to do?

 

I've taken some pics if I can upload them?

 

No on wireless, enable DMZ and use the WAN IP from the Netduma device manager

  • 4 months later...
Posted

I still can't do this. Sorry for being a pain but my netduma has been obsolete for about a year now. I have followed as best I can but I cannot select the netduma wan IP or anything netduma from the drop down list. I've tried several times and get nowhere so end up just going back to the Plusnet. :(

 

Once the netduma is connected as instructed it also does not have an Internet connection. Devices connect but have no Internet access so to look on here for solutions I then have to connect back to the Plusnet. What a nightmare! :(

Posted

I still can't do this. Sorry for being a pain but my netduma has been obsolete for about a year now. I have followed as best I can but I cannot select the netduma wan IP or anything netduma from the drop down list. I've tried several times and get nowhere so end up just going back to the Plusnet. :(

 

Once the netduma is connected as instructed it also does not have an Internet connection. Devices connect but have no Internet access so to look on here for solutions I then have to connect back to the Plusnet. What a nightmare! :(

 

You may need to enable PPPoE in WAN settings and type in a username and password to get a connection to the internet. I'm on BT and have to do this but I duno about Plusnet.

Posted

OK thanks. Will try that. You mean on Plusnet router not the duma correct?

No, you need to enter those details on the Duma. Go to WAN and enter the details in the PPPoE section.

  • 4 months later...
Posted

Think I'm finally getting somewhere with this now. I've got WiFi &router working but now have two devices giving out WiFi. I've enabled DMZ on Plusnet. How do I turn the WiFi of on it? Spoken to plusnet and they're useless. The 'Fix' on Plusnet forum is to buy another modem. Might be easier.

  • Administrators
Posted

Do you know the make and model number of the router? You can hopefully find instructions for this online.

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