HappyLittleChap Posted September 17, 2016 Share Posted September 17, 2016 Hello, I've had my Netduma a while now and it's been trouble free, hadd my settings tuned to perfection for some sweet games. However, recently the interface has been hanging and my broadband speeds reducing. No matter what I did I could not get in excess of 40Mbs on a 75Mbs connection. So, I factory reset the Netduma and started again. Speed is back to normal but the interface hangs quite often which also seems to affect game play. I have very stuttery COD games and been booted from Destiny when the Netduma really seemed to get it's knickers in a twist. A Netduma reboot was the only way to get an Internet connection. A Netduma reboot clears the issue for a few hours then the interface becomes very unresponsive. It can take 2 minutes just to bring up the Congestion Control or Host Filtering screen. It took well over 10 minutes to apply the Destiny profile. The only setting change I've made since the factory reset was to disable UPnP and enable some port forwarding rules to get an 'Open' NAT status on BOA3. Enabling hyper traffic seems to make things worse. I have the following disabled on the Netduma: - WiFi - PPoE - IPV6 - Deep packet inspection Config BT VDSL Modem > ASUS Router (PPoE connextion) > Netduma > Apple AirPort (for Wi-Fi Duties). My PS4 is has a wired connection into the NetDuma. Any suggestions? Link to comment Share on other sites More sharing options...
Slipknot31286sic6 Posted September 17, 2016 Share Posted September 17, 2016 What's ur congestion control at? Link to comment Share on other sites More sharing options...
BIG__DOG Posted September 18, 2016 Share Posted September 18, 2016 well for starters having another device controlling the wifi will interfere with the netduma and will not allow it to do its job. you have the asus dsl ac68u 1900? Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 18, 2016 Author Share Posted September 18, 2016 What's ur congestion control at? I've tried Congestion Control at 100%, 90% and 70%. 90% is the usually the sweet spot. My Netduma diagnostics report 'Exceptional' for everything. My DSLReports line test reports A+ for Overall, Buffer Bloat and Quality. I have a 10ms ping to the London DSLreprots server. When the Netduma starts hanging all peer pings are in the 800-900ms range on the Netduma but gameplay whilst worse in COD is certainly not that bad. Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 18, 2016 Author Share Posted September 18, 2016 well for starters having another device controlling the wifi will interfere with the netduma and will not allow it to do its job. you have the asus dsl ac68u 1900? Curious, why do you say it will interfere? The Airport is plugged into the Netduma and provides a nice fast 802.11AC wifi connection that the Netduma lacks. The Netduma is on DHCP duties. This configuration ensures all traffic in my home is routed via the Netduma. I know this works as all devices in my home are listed in the Netduma device interface and I can use Congestion Control to allocate bandwidth. This has been working fine for nearly 12 months now. Physically, the Airport is about 2 meters away from the Netduma. I have aan ASUS AC87U with Wi-Fi disabled. Since getting the Netduma the ASUS has become an expensive PPPoE relay. I off loaded the PPPoE duties from the Netduma as, in the past, this did marginally affect speed. Link to comment Share on other sites More sharing options...
abc123 Posted September 18, 2016 Share Posted September 18, 2016 when the interface is open the router is under a heavier load as it is constantly being pinged for API responses, in general unless you need to do something or see something i'd recommend just not having the ui open. or running it via firefox (chrome doesn't handle flash well). try that and report back Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 18, 2016 Author Share Posted September 18, 2016 when the interface is open the router is under a heavier load as it is constantly being pinged for API responses, in general unless you need to do something or see something i'd recommend just not having the ui open. or running it via firefox (chrome doesn't handle flash well). try that and report back Will do, just not had the issue this bad before to the point it effects gameplay. Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 18, 2016 Author Share Posted September 18, 2016 when the interface is open the router is under a heavier load as it is constantly being pinged for API responses, in general unless you need to do something or see something i'd recommend just not having the ui open. or running it via firefox (chrome doesn't handle flash well). try that and report back Just to add to this I've noticed something else. This morning before using my PS4 I thought I'd just ping the BBC website from my Macbook via the OSX Network Utility. Out of the 10 pings most are about 16ms but 2 or 3 of them will spike up to 100-300ms. At this time I did not have the Netduma interface open in a web browser. If I reboot the Netduma and repeat the test all the pings are about the same 16-18ms. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19, 2016 Administrators Share Posted September 19, 2016 Make sure you are using the default theme. Share excess on device prio is ticked. At the time where you using congestion control? Were you on WiFi? Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 22, 2016 Author Share Posted September 22, 2016 Not on Wi-Fi. Wired all the way. It's still doing it. Been using my Neduma for nearly a year and know my stuff. This isn't right. Something is wrong. I've used it with and without congestion control. Same issue. Netduma just starts hanging after about 10 mins of use. Can take 30 seconds to 2 mins just to bring up the misc settings screen and that when I'm not even gaming. Make sure you are using the default theme. Share excess on device prio is ticked. At the time where you using congestion control? Were you on WiFi? Link to comment Share on other sites More sharing options...
Zennon Posted September 23, 2016 Share Posted September 23, 2016 All OS whether it be a phone a PC a laptop an android box all at some point needs to be rebooted or reset. Have you rebooted, turned off for five minutes or factory reset from the duma's misc settings page? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 23, 2016 Administrators Share Posted September 23, 2016 Are you on the default theme as advised above? Otherwise it can cause issues like this. Once you've done that reboot from misc settings and see if the issue continues. If it does then make a profile and export it so you save all your settings. Then factory reset from misc settings. Link to comment Share on other sites More sharing options...
HappyLittleChap Posted September 23, 2016 Author Share Posted September 23, 2016 Are you on the default theme as advised above? Otherwise it can cause issues like this. Once you've done that reboot from misc settings and see if the issue continues. If it does then make a profile and export it so you save all your settings. Then factory reset from misc settings. yes, on default theme. rebooted many many times from misc settings and keeps happening. i've already factory reset but will try again. Link to comment Share on other sites More sharing options...
ColonicBoom Posted September 24, 2016 Share Posted September 24, 2016 The only setting change I've made since the factory reset was to disable UPnP and enable some port forwarding rules to get an 'Open' NAT status on BOA3. BT VDSL Modem > ASUS Router (PPoE connextion) > Netduma > Apple AirPort (for Wi-Fi Duties). I'm sure it's the manual port-forwarding. I tested it by turning off UPnP and setting them manually for Xbox. It instantly made my GUI grind to a halt until I swapped it back to UPnP. I guess it's a bug that will likely be resolved in the impending OS release. Your setup is fine as long as only the AirPort is handling wifi, mine is the same albeit with different equipment. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 25, 2016 Administrators Share Posted September 25, 2016 Post in the 1 on 1 section and I will take a look Link to comment Share on other sites More sharing options...
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