BIG__DOG Posted July 21, 2016 Share Posted July 21, 2016 Hi. This may be a coincidence but i very much doubt it. I have been using my duma and openreach modem for a while now on their infinity 2 package but suddenly this morning when i awoke i had no internet at all although my openreach showed i had signal. I plugged in my home hub 6 and internet worked fine with just the hub. After i got home from work i reconnected the duma and openreach and BANG no internet. So i scratched my head and threw stuff around then my last resort before contact netduma to say my duma had died after 6 months i enabled ipv6 and BINGO everything worked fine n dandy but if i turn ipv6 off it all goes offline. Has bt impliment ipv6 on its network and is it mandatory to have that option enabled on the hub6 or duma as ipv6 is ticked if i use the hub 6 and i got no internet without it enabled on either the duma or the hub 6. Link to comment Share on other sites More sharing options...
Zennon Posted July 21, 2016 Share Posted July 21, 2016 Bt still having issues I am not sure if there is any correlation. http://arstechnica.co.uk/business/2016/07/bt-isps-telehouse-north-major-outage/ Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 21, 2016 Author Share Posted July 21, 2016 possible, but never known not to work with ipv6 unticked....... i am getting full speeds, no jitter so is kind of strange! Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 21, 2016 Author Share Posted July 21, 2016 i do live in the north of england so may be related! Link to comment Share on other sites More sharing options...
Zennon Posted July 21, 2016 Share Posted July 21, 2016 It is north London where this data centres are based but Bt traffic gets routed to London. We have been getting calls at work all yesterday and today about their BT connections and I am North England based @ a Pc repair centre. I have been telling them to router reboot so they jump pipe to a different data centre to success. Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 21, 2016 Author Share Posted July 21, 2016 ok cool thanks, i will try rebooting the openreach and leave the duma alone.....thanks for the info, greatly appreciated! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 22, 2016 Administrators Share Posted July 22, 2016 Let us know if you're able to turn off IPv6 again and maintain connection Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 23, 2016 Author Share Posted July 23, 2016 UPDATE: no, after about 40 restarts and factory resets of my duma and openreach modem and even the hub 6 i cannot access anything without ipv6 enabled.......but i did stumble across this as BT are rolling it out across their entire network by dec 2016. http://www.ispreview.co.uk/index.php/2015/09/uk-isp-bt-to-deploy-ipv6-to-entire-network-by-december-2016.html Link to comment Share on other sites More sharing options...
Zennon Posted July 23, 2016 Share Posted July 23, 2016 Find your IP Here Test to see if it is an IPV6 IP Here Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 23, 2016 Author Share Posted July 23, 2016 wow, i did check and i dont have ipv6 running!........so why is it that on my duma all of a sudden i cannot get internet access unless i am using it with ipv6 enabled? smh!!!!! Link to comment Share on other sites More sharing options...
Zennon Posted July 23, 2016 Share Posted July 23, 2016 The plot thickens big dog , is it only with the the new home hub 6 ? Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 23, 2016 Author Share Posted July 23, 2016 no bud, it is also with the openreach modem Link to comment Share on other sites More sharing options...
Zennon Posted July 23, 2016 Share Posted July 23, 2016 Try some other IPV6 tests sites to make sure https://www.google.co.uk/search?q=ipv6+test&ie=utf-8&oe=utf-8&client=firefox-b&gfe_rd=cr&ei=-hiTV-ydB-3R8ges3YHQDg It looks like BT want everyone over to IPV6 by the end of the year. Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 23, 2016 Author Share Posted July 23, 2016 tried 4 sites from the google list and all are saying ipv4 only so i am at a loss now! Link to comment Share on other sites More sharing options...
Zennon Posted July 23, 2016 Share Posted July 23, 2016 It is possible that your IP is not in the database yet. As long as it is not affecting your speeds I would not worry. Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 23, 2016 Author Share Posted July 23, 2016 no, my speeds are as they should be, just was strange that 1 day all was fine and the morning after the duma wouldnt work unless ipv6 was enabled in all the settings. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2016 Administrators Share Posted July 24, 2016 That is really weird! I wonder if others will start experiencing this too Link to comment Share on other sites More sharing options...
konvict Posted July 24, 2016 Share Posted July 24, 2016 Just to add to this, whilst diagnosing other issues my end I found that turning off IPv6 on my netduma cut off my internet too. I'm also on BT Infinity 2. Link to comment Share on other sites More sharing options...
Zennon Posted July 24, 2016 Share Posted July 24, 2016 Just to add to this, whilst diagnosing other issues my end I found that turning off IPv6 on my netduma cut off my internet too. I'm also on BT Infinity 2. Thanks for letting us know konvict. Link to comment Share on other sites More sharing options...
BIG__DOG Posted July 28, 2016 Author Share Posted July 28, 2016 UPDATE.........I went out and purchased the ASUS DSL_AC68U 1900 modem/router yesterday as my gaming experience was apauling. I now have my duma configured and connected to it and the issue has vanished. not only has it vanished but i now get faster speeds, lot lower pins and a bufferbloat 0 1 -2ms with an A+ rating.....happy days! Link to comment Share on other sites More sharing options...
Zennon Posted July 28, 2016 Share Posted July 28, 2016 I do not like to spout it out on the forum as a lot of you guys have home hubs and I do not want to start a riot but boy do we have issue's with them for customers, congrats Link to comment Share on other sites More sharing options...
Macca65 Posted July 28, 2016 Share Posted July 28, 2016 UPDATE.........I went out and purchased the ASUS DSL_AC68U 1900 modem/router yesterday as my gaming experience was apauling. I now have my duma configured and connected to it and the issue has vanished. not only has it vanished but i now get faster speeds, lot lower pins and a bufferbloat 0 1 -2ms with an A+ rating.....happy days! Hey Big Dog I have a BT HH5 and an ASUS which I don't use at the moment. Can you connect it straight from the DSL line from the wall and how are you connected up? Link to comment Share on other sites More sharing options...
bagsta69 Posted July 28, 2016 Share Posted July 28, 2016 I have open reach modem directly into R1 on BT infinity and get interwebs with or without IPV6. Link to comment Share on other sites More sharing options...
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