nffcbaz72 Posted February 13, 2016 Posted February 13, 2016 Says the name is too short, even though I have made them longer, then another error comes up. Thanks. Baz.
Cajun72 Posted February 13, 2016 Posted February 13, 2016 Sorry to jump in but I have a similar issue. I just wanted to save my current settings and save so I clicked on 'Save Current Settings' and Error message read "Unable to save settings because: 'Failed: unable to import profile for unknown reason'. Many Thanks Cajun
Administrators Netduma Fraser Posted February 13, 2016 Administrators Posted February 13, 2016 Are you filling in all the description boxes? Are you trying to save options you don't have enabled e.g. hyper traffic?
ltr7 Posted February 13, 2016 Posted February 13, 2016 I was having some issues just after upgrade, I did a factory reset and all works great now.
nffcbaz72 Posted February 13, 2016 Author Posted February 13, 2016 I'll give it a go shortly. Cheers.
Cajun72 Posted February 13, 2016 Posted February 13, 2016 Hi Fraser Yes filled in description boxes and hyper lane is ticked because I added PS4 as device in there.
Netduma Crossy Posted February 13, 2016 Posted February 13, 2016 Can you both take a screen shot of the configuration you are trying to save that causes the error? Then hopefully it can get fixed.
nffcbaz72 Posted February 14, 2016 Author Posted February 14, 2016 Just tried again. Means i have to manually keep changing settings everytime.
Netduma Crossy Posted February 14, 2016 Posted February 14, 2016 Just tried again. Means i have to manually keep changing settings everytime. What was the configuration (which boxes where ticked) when you were trying to save that?
Asentrix Posted February 14, 2016 Posted February 14, 2016 Would you be able to attach the config here that you're trying to import?I'm talking about the .json file
nffcbaz72 Posted February 14, 2016 Author Posted February 14, 2016 Saved the cod ultimate profile, then i adjusted the sliders, went back to save current settings to save everything, and comes up with the error. Below is what is ticked in the normal cod ultimate set up, not changed anything there. Baz.
Asentrix Posted February 14, 2016 Posted February 14, 2016 Pretty strange , have you tried a factory reset as well?
nffcbaz72 Posted February 14, 2016 Author Posted February 14, 2016 Not as yet, will do it in a mo. Thanks.
nffcbaz72 Posted February 14, 2016 Author Posted February 14, 2016 Will factory reset get rid of my devices and settings?
Shane Posted February 14, 2016 Posted February 14, 2016 Will factory reset get rid of my devices and settings? Factory Reset, It'll be like new so yeah it will reset everything.
Administrators Netduma Fraser Posted February 15, 2016 Administrators Posted February 15, 2016 I'll ask Iain what the cause may be
nffcbaz72 Posted February 15, 2016 Author Posted February 15, 2016 Thanks Fraser, I don't want to factory reset if it changes everything, a specially as you set it all up on a 121 Baz.
Cajun72 Posted February 15, 2016 Posted February 15, 2016 Sorry for the late reply. Will check it tonight to see if it's still a problem and post the results if so.
Administrators Netduma Fraser Posted February 16, 2016 Administrators Posted February 16, 2016 baz can you make sure remote support is ticked in settings > misc and I'll get Iain to take a look as soon as possible
nffcbaz72 Posted February 16, 2016 Author Posted February 16, 2016 Will do mate. Get Iain to give me a shout when ready.
opa Posted February 16, 2016 Posted February 16, 2016 same issue with me description name is not long enough
nffcbaz72 Posted February 16, 2016 Author Posted February 16, 2016 glad I'm not the only one, rules out anything at my end.
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