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Won't let me save a profile


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Sorry to jump in but I have a similar issue. I just wanted to save my current settings and save so I clicked on 'Save Current Settings' and Error message read "Unable to save settings because: 'Failed: unable to import profile for unknown reason'.

 

Many Thanks

Cajun

Same error message here

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Hi Fraser,

 

I cannot solve this problem without remotely accessing their control panel. Can you arrange a 1 on 1 with someone and make sure I'm available at the time and I'll take a look.

 

Thanks

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After a 1 on 1 the issue was saving the Geo-filtering services would not work when devices selected were using ports instead of the standard services.

 

Use the normal services and it will save fine.

 

Will check if there is a reason for this or if it is a bug.

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