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Won't let me save a profile


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Posted

Sorry to jump in but I have a similar issue. I just wanted to save my current settings and save so I clicked on 'Save Current Settings' and Error message read "Unable to save settings because: 'Failed: unable to import profile for unknown reason'.

 

Many Thanks

Cajun

  • Administrators
Posted

Are you filling in all the description boxes? 

 

Are you trying to save options you don't have enabled e.g. hyper traffic? 

Posted

Hi Fraser

 

Yes filled in description boxes and hyper lane is ticked because I added PS4 as device in there.

  • Netduma Staff
Posted

Can you both take a screen shot of the configuration you are trying to save that causes the error? Then hopefully it can get fixed.

  • Netduma Staff
Posted

Just tried again. Means i have to manually keep changing settings everytime.

 

What was the configuration (which boxes where ticked) when you were trying to save that? :)

Posted

Saved the cod ultimate profile, then i adjusted the sliders, went back to save current settings to save everything, and comes up with the error. Below is what is ticked in the normal cod ultimate set up, not changed anything there.

 

Baz.

post-5743-0-10227200-1455454680_thumb.jpg

Posted

Will factory reset get rid of my devices and settings?

Factory Reset, It'll be like new so yeah it will reset everything. 

Posted

Sorry for the late reply. Will check it tonight to see if it's still a problem and post the results if so.

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