Administrators Netduma Fraser Posted August 8, 2016 Author Administrators Share Posted August 8, 2016 I want to know why i'm still connecting to the UK even though I have my geo filter and radius in a great spot to where i want it also when using this router im loosing connection speeds i usually i get 40dl and 6up with Netduma i get 30 dl and only 3up??? Please make a new thread for your issue. Strict on. Ping assist 0. Speeds: http://support.netduma.com/en/support/solutions/articles/16000022366-why-is-my-connection-speed-lower- i am on 1.03.5m running on rb-951g-2hnd and have all the boxes ticked. should i upgrade now We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub. Disable UPnP/port forwarding on the hub also. i need to update 1.03.3, Help You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
hurtlocker101 Posted August 8, 2016 Share Posted August 8, 2016 I'am using version 1.03.3. want to upgrade. also netduma is not working at the time no geo filter or anything. please help. Link to comment Share on other sites More sharing options...
Dillinger Posted August 8, 2016 Share Posted August 8, 2016 I'am using version 1.03.3. want to upgrade. also netduma is not working at the time no geo filter or anything. please help. hurtlocker - We can handle the upgrade here, but that is an overnight process usually as the support for it is based in the UK. HOWEVER - If you start a new thread in SUPPORT, we can get you sorted out. Link to comment Share on other sites More sharing options...
bull3t Posted August 8, 2016 Share Posted August 8, 2016 bull3t, on 25 Jul 2016 - 03:46 AM, said: I am on version R1 debug version 1.03.3 running on rb-951g-2hnd , i want to update We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. now have the dmz thanks Link to comment Share on other sites More sharing options...
hurtlocker101 Posted August 9, 2016 Share Posted August 9, 2016 i would like to upgrade iam on an older version 1.03.3 and i do have remote support ticked. thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 9, 2016 Author Administrators Share Posted August 9, 2016 bull3t, on 25 Jul 2016 - 03:46 AM, said: We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. now have the dmz thanks You're good to go. Please do not reboot your router before upgrading. i would like to upgrade iam on an older version 1.03.3 and i do have remote support ticked. thank you We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. Link to comment Share on other sites More sharing options...
hurtlocker101 Posted August 9, 2016 Share Posted August 9, 2016 You're good to go. Please do not reboot your router before upgrading. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. is there some where i can go to find out how to do it ? i have my arris sbg6900 bridged and my netduma is plugged directly into that. Link to comment Share on other sites More sharing options...
hurtlocker101 Posted August 9, 2016 Share Posted August 9, 2016 is there some where i can go to find out how to do it ? i have my arris sbg6900 bridged and my netduma is plugged directly into that. my netduma is my main router is it because iam accessing now? Link to comment Share on other sites More sharing options...
xIamJorge Posted August 9, 2016 Share Posted August 9, 2016 I am on version 1.03.3 could you help me please Link to comment Share on other sites More sharing options...
R3kluse Posted August 9, 2016 Share Posted August 9, 2016 I am have a very early one. R1 debug version 1.03.4 running on rb-951g-2hnd What's my prognosis doctor? Give it to me straight, I've got 2 days don't I? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 10, 2016 Author Administrators Share Posted August 10, 2016 my netduma is my main router is it because iam accessing now? You're good to go. Please do not reboot your router before upgrading. I am on version 1.03.3 could you help me please You're good to go. Please do not reboot your router before upgrading. I am have a very early one. R1 debug version 1.03.4 running on rb-951g-2hnd What's my prognosis doctor? Give it to me straight, I've got 2 days don't I? Not good I'm afraid. Less. We couldn't access your router. You have...one chance to beat this thing. Put the R1 in the DMZ of your ISP hub and ensure remote support is ticked in miscellaneous settings. Link to comment Share on other sites More sharing options...
jdhelm91 Posted August 13, 2016 Share Posted August 13, 2016 My router is running version 1.03.3 Link to comment Share on other sites More sharing options...
DojR Posted August 13, 2016 Share Posted August 13, 2016 Hi my Netduma R1 is version 1.03.3 and I would like to upgrade it to the newest, please let me know when this is possible, cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2016 Author Administrators Share Posted August 15, 2016 My router is running version 1.03.3 We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and that remote access is ticked in miscellaneous settings. Hi my Netduma R1 is version 1.03.3 and I would like to upgrade it to the newest, please let me know when this is possible, cheers You're good to go. Please do not reboot before upgrading your router. Link to comment Share on other sites More sharing options...
jdhelm91 Posted August 16, 2016 Share Posted August 16, 2016 I have had it connected and the box checked Link to comment Share on other sites More sharing options...
zombitroid Posted August 17, 2016 Share Posted August 17, 2016 I am on 1.03.6g do I need to just download this and upgrade? I am here because I am having great difficulty connecting to the BO3 servers and I am curious if downloading this will fix it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 17, 2016 Author Administrators Share Posted August 17, 2016 I have had it connected and the box checked By that do you mean you've put the R1 in the DMZ? We still couldn't connect. If you have put it in the DMZ disable UPnP/any port forwarding on the hub. I am on 1.03.6g do I need to just download this and upgrade? I am here because I am having great difficulty connecting to the BO3 servers and I am curious if downloading this will fix it. You're on the latest upgrade so you don't need to do anything. Can you post a new thread regarding your issue please, if its the one I'm thinking of change cloud to manually use 21, 15, 25 please. Link to comment Share on other sites More sharing options...
Lonewolf88 Posted August 17, 2016 Share Posted August 17, 2016 need help, i bought my Netduma December 2015. i have version 1.03.3. can somebody help me upgrade it? i think i read i have to contact someone so they can help me sort it out. Thanks. i already checked the remote support so is there any way i can contact people in charge of that? Link to comment Share on other sites More sharing options...
mattznp Posted August 17, 2016 Share Posted August 17, 2016 I am on an older version than 1.03.5 and have remote support ticked and I would like to upgrade. Link to comment Share on other sites More sharing options...
DT1717 Posted August 17, 2016 Share Posted August 17, 2016 Hi there I am trying to update my Netduma router and I am getting the following error. Firmware is missing kernel, please upload a valid firmware. If you need assistance please contact Netduma. Current version: NetDuma 2014. R1 debug version 1.02.2 running on rb-951g-2hnd . Link to comment Share on other sites More sharing options...
b00stg0d Posted August 17, 2016 Share Posted August 17, 2016 Hi there I am trying to update my Netduma router and I am getting the following error. Firmware is missing kernel, please upload a valid firmware. If you need assistance please contact Netduma. Current version: NetDuma 2014. R1 debug version 1.02.2 running on rb-951g-2hnd . Did you contact them before you tried to flash the latest firmware? Older firmware was supposed to request assistance before trying to upgrade to the latest. You'll have to wait for Fraser to reply more than likely. Link to comment Share on other sites More sharing options...
tooter Posted August 19, 2016 Share Posted August 19, 2016 Hi, I would like to upgrade. Currently I am on version 1.03.3 (R1 debug version 1.03.3 running on rb-951g-2hnd). Remote support is checked. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 19, 2016 Author Administrators Share Posted August 19, 2016 need help, i bought my Netduma December 2015. i have version 1.03.3. can somebody help me upgrade it? i think i read i have to contact someone so they can help me sort it out. Thanks. i already checked the remote support so is there any way i can contact people in charge of that? We could not access your router. Please put the R1 WAN IP from the device manager in the DMZ section of your ISP hub. I am on an older version than 1.03.5 and have remote support ticked and I would like to upgrade. You're good to go. Please do not reboot before upgrading. Hi there I am trying to update my Netduma router and I am getting the following error. Firmware is missing kernel, please upload a valid firmware. If you need assistance please contact Netduma. Current version: NetDuma 2014. R1 debug version 1.02.2 running on rb-951g-2hnd . You're good to go. Please do not reboot before upgrading. Hi, I would like to upgrade. Currently I am on version 1.03.3 (R1 debug version 1.03.3 running on rb-951g-2hnd). Remote support is checked. We could not access your router. Please put the R1 WAN IP from the device manager in the DMZ section of your ISP hub. Link to comment Share on other sites More sharing options...
Daniela Posted August 20, 2016 Share Posted August 20, 2016 Hi, I´m on R1 debug version 1.03.3 running on rb-951g-2hnd and i would like to upgrade. Thanks for the help. Link to comment Share on other sites More sharing options...
bagsta69 Posted August 20, 2016 Share Posted August 20, 2016 Hi, Please follow this link and read carefully. http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036/ Link to comment Share on other sites More sharing options...
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