AZX

finally. add me please.

Can we get a status update on that potential beta? @Netduma Fraser
 

Update?

Update

@Netduma Fraser…

There is no support from netgear after one year warranty expires and most of us have had this router for more than a year we would just like to have all the features working  as advertise the way it work a year ago. And you know the speed test don't work anymore. So the QoS don't work right because it wont pick up the download and upload and the ping heat map don't have Xdefiant and the app is don't work and has wrong model. When you buy a product that has updates, you expected to get better not worse.

I bought my XR1000 almost a year ago, hoping to see some benefits in creating random matchmaking in Warzone, Call of Duty, and other shooters. Unfortunately, all the router has done is throttle my connection by 30% and introduce additional packet loss. I've been waiting since August 2023 for this new Beta, but its all lies, smoke and mirrors. There is no Beta, the hardware has been abandoned for the R3. 

Going to do a review of the X1000, demonstrating the issues, then probably put some 12 ga slugs through it because that'll generate a better ROI (and won't make me feel guilty) vs selling it on craigslist to some sucker. 

Never touching NetDuma again. 

I'm chasing the team but I won't be able to provide an ETA, maybe a rough estimate

We are now in March and you have nothing this is a Joke a proper joke all that money wasted on the most expensive router. 

OK hold up. Let me see if I understand, based on what I've read so far. I want to clarify that I udnerstand that the router is Netgears, but the software is yours... which is what the problem is.
I visited this forum to go over news on the next XR1000 update, as when I bought it mid-last year, I was under the impression that HybridVPN was coming in that next update. I need that feature. Hasn't been a problem, as I figured I could just connect those devices through VPN using my old, el-cheapo ASUS router that DOES have this capability "temporarily". As my network setup was working that way, never gave it much thought afterwards.
But now, the ASUS router is having problems. So figured I'd just update the XR1000 now and be done with it. "No updates available".
I come here, to see we're almost a YEAR after that, and we're still waiting for a !BETA! firmware to become available, that was offered 4 MONTHS ago, and it's STILL not available? And that additionally, it's communicated that after this update (whenever and IF it comes), the XR1000 will no longer be suported?
So apparently, I need to BUY another secondary router that offers VPN capability, because my main router after on eyear, still can't do it. Lucky enough, I can get a used one off ebay for like $25. Imagine that... spending $25 for a router with more, basic routing capaiblities than my $200 router...
This is no longer a joke, this is a scam. As a customer, I should not care whether its Netduma or Netgear at fault... all I should care about is that this $200 router was released, and simply not receiving any further support. You cannot honestly tell me that Netgear is 4 months unresponsive on testing a beta build, and that you do not have a direct contact, or an escalation point within Netgear.

I might as well just sell this thing and along those $25 I would need to spend regardless, buy an equivalent router that is actually supported.

Waiting for release for beta 3.3 is on its way to becoming a meme now.... If your development team can't handle then why take up so many devices to maintain ?????? 

I also own the XR1000, and I'm very disappointed with the support it receives. It doesn't make sense that a top-of-the-line router doesn't get updates and the attention it deserves.

We don't give out any ETAs, should be this month if all goes to plan

@AZXFor me personally it the same I just wanted to test a fresh boot install to see if there were any underlying bugs that was having probable cause for certain issues but that doesn't seem to be the case...there just software bugs that require actual fixing that why I primarily have the XR1000 as AP since it not as optimal do to the software being broken. Core functions work though they fail some times or just randomly stop functioning for no reason so yeah that sounds super stable 😂

Here a screenshot for those in the future mac users you also want to make sure there on the same file if not it wont work silly as hell

Screen Recording 2023-11-11 at 3.05.46 PM.mov

@AZXI decided to just fresh my mac so I could rethink and do all the steps and the problem from the beginning was some stupid sudo prompt Imagine that....If I met a terminal engineer for the mac they'd be dead

How will we choose a product that is not supported? The way is not to choose!

I already found a way. Using the github tool, i first started the router, then , the i used the command : mrpflash -i net xx -f XR1000-V1.0.0.68_1.0.54.chk , and while the command was waiting for the connection and the router was already on, i pressed the reset button as long as it blinked orange, and it worked, so for me was like this.
Turned on xr1000, 
Started command 
Press reset as long as it blinks orange
Worked!
Now im gonna test, but as someone told before, UI and all the stuff in the router feels smoother.
 

Just create a windows bootable drive and do it. If you have an m1 or m2 mac then just run a virtual machine. I use both ecosystems for work and play and I can say with confidence that its much simpler to do the tinkering/troubleshooting on windows.

Just create a windows bootable drive and do it. If you have an m1 or m2 mac then just run a virtual machine. I use both ecosystems for work and play and I can say with confidence that its much simpler to do the tinkering/troubleshooting on windows.

If I had no clue, about the Xr1000 new firmware release, I wouldn't give ETA either- LOL
Almost 2 years ago Netduma Luke wrote this. It was marked as a sticky. What happened to it? 
 
"Hi everyone,
This is an update for you guys on where we are with DumaOS and specifically, the XR/NPG routers which is why we have posted it in this subforum. 
First of all, here’s the current status for each XR router, including links to where you can get the latest firmware for those of you who don’t already have it installed:
XR300 – V1.0.3.68 (DumaOS 2.0) XR450/XR500 – V2.3.2.130 (DumaOS 3.0) XR700 – V1.0.1.46 (DumaOS 3.0 Beta) XR1000 – V1.0.0.58 (DumaOS 3.0)
Now to address the problem: the speed at which XR users have been getting new firmwares. We realise it has been far too slow.
Here’s how the firmware building process typically works:
Every few months a new DumaOS firmware is completed This first must pass our internal testing Then it moves over to NETGEAR where it must pass their testing, including all the non-DumaOS side of the firmware Then it goes into closed beta testing Eventually, if all has gone well, it will be released The big problem we have is that if there is an issue at any point, the entire process needs to start again. Considering all the different XR routers DumaOS is on combined with the fact all of them have very large user bases (meaning disaster if a serious bug gets through) and you begin to see the problem.

So, what can we do about this? We asked ourselves the same question at the beginning of the year and we have been working on a solution ever since. We’ll be putting a blog and video together to explain in more detail what we have done, but here is a summary.

We have created a brand new ‘build system’ which will drastically speed up how quickly we can build and test firmware. 

One part of this system involved writing hundreds and hundreds of automatic tests which allow a bunch of computers to test DumaOS without any human involvement. 

Another part is to allow us to trigger new internal firmware builds every night. The purpose of this is to gather all the latest changes our developers have made during the day, build a new firmware and then kick off the automated tests. This means we can catch bugs before human testers ever get their hands on the firmware. 
The end result of all of this is we can make stable and well tested DumaOS much, much faster than ever before.

We’ve been working on this build system for some time and last week, we released a new R2 firmware. It was our very first full firmware built using the new build system, so it’s a bit of a landmark moment for us.

Our plan is to now use this new system for all future DumaOS 3.0 firmwares, including XR routers, Telstra Game Optimiser, the R1 etc. It’ll take us a bit of time to tweak it to work with each router, but once done it will become very easy for us to prepare rock-solid firmwares to send to NETGEAR for their testing before then releasing them to you guys. 

There’s still one sticking point left: the XR300 community. We really do know how far behind you are, and it sucks. All I can say is we’ll do everything in our power to try and bring you up to the latest version using this new build system - I can’t promise it will work, but we’ll do our very best.

The last thing to say is we realise we’ve been pretty quiet over the past few months in terms of communication. Behind the scenes, we’ve never been busier. 

We’ve got some massive features coming out in 2022. Honestly, it’s going to be the biggest leap forward we’ve ever made in our technology and is the culmination of several years of R&D. We’ve also doubled the size of our team over the past 18 months. We know it’s been a long wait, but the payoff will be worth it. 

Thank you for all the patience on this. We know we’ve got a brilliant user community, we feel very blessed and fortunate to have you. We think you’ll love what’s coming out next and we’ll begin to share more details with you on what we have been up to, so stay tuned.

The Netduma Team

Soon lol. Been that response for a year now

@AZXI don't personally blame you either 😂 I just try to be specific by showcasing footage so it easier to understand and therefore they look into the reason for why it not functioning the way it should and it be fixed. Though it is frustrating having functions that should be working in the first place not work the way they should especially if you pay for premium hardware and the software doesn't operate with the hardware etc.

Its not just you I also have the same issue. It's been a problem since I originally setup my router. I'm grateful you have the patience to document and post about the issue because I no longer have any. 

@Netduma FraserDoesn't seem like I am the only one who's had this issue from my research I found some links related to this same issue...I am just putting out  there just to let you know of the issue found on this particular case
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/xr1000-not-limiting-upload-to-device/td-p/2236260 https://forum.netduma.com/topic/39774-xr1000-bandwidth-allocation-limiting-upload-speed-not-working/ https://www.reddit.com/r/NETGEAR/comments/11ln1s2/my_experience_with_xr1000_after_using_it_for_a/?rdt=39816