Netduma Liam

Thank you! What game is this for?

That's interesting, are your bandwidth speeds entered correctly? You can check this by clicking the three-line menu in the top right of the interface -> Advanced -> Set bandwidth speeds.

Hey @B VR, I've just responded to your email with the requested details about the returns process. Thanks again for you perseverance throughout troubleshooting.

If you're seeing that in Connection Benchmark, that's telling us what the R2 is getting from the modem. If it were a problem with the R2 then you would see 1gpbs in connection benchmark but lower speeds to connected devices. Are there other devices connected to the modem/router or does everything on the network go through the R2?

@Martin D I get why that's frustrating, we're working diligently to have it fixed ASAP. If you'd like to enquire about returning your R2 for a refund, you can email [email protected] and we'll look into this for you.

OK great. What did you input your speeds as being during initial setup? You can double check by going to the three-dot menu in the top right and going to advanced -> network speeds.

When you join the voice channel, watch the Geo-filter map for a blocked server to appear, then manually allow that server and you should be good to go.

We ship from England, it would normally take a couple of days however currently we are working through dispatching a lot of pre-orders so delivery times are delayed.

We can ship the R2 to the Netherlands if you were interested in a Netduma router!

Thanks for the suggestion! This is something we are actually looking into the possibility of!

Thank you for your feedback, I've responded to you in the other thread you've commented in!

Welcome to the forum! We don't have a release that we can give out publicly yet I'm afraid, we're still working on it!

Oh - Good spot! I've let the team know.

Sorry to hear that, how are you resetting? You'll need to hold the reset button on the back for 30 seconds rather than pressing it.

Apologies for the delays, we're actively working as fast as we can to work bugs out of the beta release but unfortunately these things take time to recreate, understand and fix.

Sorry to hear that! If you disable SmartConnect and join the 5GHz channel, do you see any improvement?

Theoretically yes, but it can vary. Give that a go and let me know if it works!

I don't have any experience with Google Fiber personally, but hopefully some other members of the community have

That's interesting, so you're still connected to the R2 via one of it's four LAN ports? Have you tried with both the IP (192.168.77.1) and http://dumaos/?

Are the drop less frequent than before or has changing DHCP lease time made no difference? You can see our returns terms here: https://www.netduma.com/terms

What changes are you trying to make to the log file specifically?

Could you please let me know when you've followed these steps?

It's essentially how long it will take for an IP to expire at which point the router will assign a new one. Sorry I've edited my previous comment, realised that we already knew you had interface access

If you go to your command line and enter 'ipconfig', what does it say your default gateway is? Just double check that it says 192.168.77.1

This occurs when Activision make changes their servers, which recently they seem to be doing very frequently. We have requested a cloud update from the team but I'll mention it again to them! Sorry for any inconvenience.