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Netduma Alex

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Posts posted by Netduma Alex

  1. 3 hours ago, Guilders said:

    Silence is defening 'sigh'

    Away for work again on Thursday so doubt anything will get sorted now!


    On another note a mate was able to join my lobby, which in previous versions couldn't happen without me first expanding the geo circle and adding him to the allow list. Has this also changed

    Honestly I don't think i'll have a good answer for this one until we have pushed the Modern Warfare cloud update.

  2. 19 hours ago, aktiva said:


    Here is more than two years that I did not use the netduma R1, I wish to use it again but I can not get into it, by the address indicated in the manual

    However, I have access to the Internet and I get the signal wifi but I do not have the password; 

    I have already done several reset but nothing to do


    I read in a previous topic that a netduma r1 user had to send it back to unlock it ...

    if you can do something remote 



    The default username and password are admin and password

    If these do not work, you can hold the reset button on the back, and that will set the credentials to default again

    Here's some instructions: http://support.netduma.com/support/solutions/articles/16000094903-how-to-factory-reset-the-netduma-r1-using-the-reset-button

  3. 19 hours ago, N3CR0 said:

    Ghosts netcode was beautiful. I never ever got shoot first die first or anyone sponging bullets on that game.

    How the hell have they got it so wrong every game since... its just madness.

    That's weird because I remember people saying that Call Of Duty had jumped the shark right around the time Ghosts came out, but i'm not super invested so maybe I only got half the story.

  4. So you have updated the speeds in the Anti-Bufferbloat side menu? Have you tried disabling QoS to see if that will improve the speeds? If it does, we'll need to maybe adjust a few settings in QoS.

  5. The Geo-Filter updates apply to the original firmware and DumaOS, so it doesn't matter which one you're using. The updates will happen occasionally automatically but you can always force an update by pressing FLUSH CLOUD in DumaOS. I can't remember off the top of my head what the button in the original firmware says.

  6. 14 hours ago, DanyKTM said:

    I dont know why, but if you read 320 it's mean 32 ms.  I've seen this on other topic

    I imagine this is a UI bug in Modern Warfare, it always seems to add a zero to the end. Not sure why it's doing this but it's Infinity Ward's problem.

    If you read the ping as 32ms, then it makes sense. As @Bert says, the game will factor in some processing time that the router won't.

  7. 22 hours ago, Turboshoturass said:

    Did a factory reset and it’s working now. But in modern warfare pc with pc set as console not seeing anyone populating on map. And some matches I get ping desolated on geo-filter and other I don’t. 

    Could you try setting the device type as a PC and using the Call of Duty profile?

  8. I know this is a bit of a hassle, but could you try downgrading and upgrading as follows:

    • Download this firmware and upload it to the router: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
    • (ignore the warning about it being an older version)
    • Once the downgrade is complete, do a factory reset
    • During the setup process, the router will say it has found newer firmware, upgrade to this firmware

    Hopefully this will have reinstalled the buggy feature


  9. So this error is still occurring even if you don't restore from your settings backup file?

    Could you go to the System Information page, open the side menu on the Installed R-Apps panel, and increase the number of retry attempts to 5.

    Also, even though i'm pretty sure this is on the router's end rather than the browser's, could you try using an incognito/private window?

    If this doesn't work, i'm thinking we might need to downgrade all the way back to the first firmware, then upgrade again. This should hopefully force a reinstall of the r-apps. We can run through that when we get to it.

  10. On 10/31/2019 at 5:11 PM, Netduma Alex said:

    You can upgrade to any version from any version. You can go forwards and backwards. It doesn't matter if you do them in the right order or not.

    As for Dutch support, i'll look into this! Are there sections that aren't translated, or is the translation not working at all?


    On 10/31/2019 at 5:20 PM, Mobel said:

    Yes some sections are and some not showing in Dutch, but I left mine at English language it just came up in my head and i taught let me say it.


    On 10/31/2019 at 6:24 PM, Netduma Fraser said:

    We'll look into it but if you could give us a heads up on where those non-translated sections are that would be helpful.


    On 10/31/2019 at 6:25 PM, Mobel said:

    Yes i will check it later on and tell u where.


    On 10/31/2019 at 11:39 PM, Mobel said:

    I am looking now through the .20 and i see no flaws in language everything is in Dutch, so for the firmware everything is good.


    On 11/1/2019 at 2:48 AM, Mobel said:

    Just was looking around and I saw a flaw it saying i can do a update but i just updated it to v1.0.1.20 (see picture) and it says also it is on .20 already



    On 11/1/2019 at 6:07 AM, Mobel said:

    When I tried to update it from there it gave me this.



    On 11/1/2019 at 10:34 AM, Netduma Alex said:

    Interesting, so not only is that section not translated, but it also seems to be asking you to download an update that doesn't exist.

    Since this is probably something to do with the Netgear side of the software, i'll forward this to them.


    On 11/1/2019 at 3:03 PM, Mobel said:

    I checked on the administration tab where u can reboot, back up or factory reset, for a firmware check then it says I am on the latest firmware and the note on right top screen (timer with 360° arrow, next to the globe sign) went away after checking for firmware update there but when I am back at home screen it comes back again (timer with arrow).

    With the new firmware that was like really the only thing that was not translated I think they didn't pay attention for the error codes to translate


    On 11/2/2019 at 1:26 PM, Netduma Fraser said:

    Thanks for the information, could you try a reboot and see if it shows up that there is still an update available please?


    On 11/2/2019 at 2:54 PM, Mobel said:

    Yes did several reboots already also few times with unplugging the power for like 15 minutes, but for the rest everything is working okay.

    Oh almost forget noticed got a few times "script error" while on the geo-filter tab, before never happened to me.


    On 11/2/2019 at 3:08 PM, Netduma Fraser said:

    Thanks for trying, will let the team know. Script error could be due to the browser you're using, does it happen on Google Chrome?


    On 11/2/2019 at 3:43 PM, Mobel said:

    No I use firefox as browser for the last 3 weeks with v1.0.1.18 didn't come up once since the v1.0.1.20 fw get this script error and the update bug.


    On 11/2/2019 at 3:47 PM, Mobel said:

    And I cleared cache everything before installing firmware and after installing also same, did a hard reset after installing set everything from scratch up.


    On 11/2/2019 at 4:01 PM, Netduma Fraser said:

    Could you try with Chrome? I've seen script error mostly on Firefox before so would be good to know if it is browser specific.


    On 11/2/2019 at 4:17 PM, Mobel said:

    I dont use Google chrome only Firefox or Duckduckgo.

    But with the other firmware had never a script error with Firefox, now using .20 for two days happened already few times that script error.


    On 11/2/2019 at 5:02 PM, Netduma Fraser said:

    Would it be possible for you to download Chrome to try?


    On 11/2/2019 at 5:15 PM, Mobel said:

    Yes I have it on my laptop but I don't use it.


    On 11/2/2019 at 5:24 PM, Mobel said:

    I can use it for monitoring DumaOs and see if the script error comes again


    On 11/2/2019 at 5:56 PM, Netduma Fraser said:

    Yes please, let us know!


    On 11/2/2019 at 6:03 PM, Mobel said:

    Yes I will use it with chrome and let u know if the script error comes back or some other error


  11. On 11/1/2019 at 3:30 PM, N3CR0 said:

    Alot stuck around for Blackout but the MP drop out was huge from what I can tell.

    Is it any wonder they don't display player count in the games anymore...

    Well there's so many big budget games every year, it doesn't surprise me that people can't give so much time to just one game anymore. Crowded market.

  12. 1 hour ago, Blameless said:

    Okay so this is!!


    So why do I get connected even though I'm using filtering mode & stick mode on??

    Those servers and peers have dotted lines around them, which means they're ping assisted. That's extra strange because I can see that Ping Assist is turned off.

    Could you turn Ping Assist on, turn it off again, and then restart the router? Hopefully that will actually turn Ping Assist off.

  13. 12 minutes ago, Mobel said:

    But the geo-filter is working on CoD MW for me at least it is working.

    Interesting... What settings are you using?

    It works well for me currently if I just use Ping Assist.

    The test I like to do to see if a game is fully compatible is to try and connect to games in another country, like America.

    Currently Modern Warfare doesn't like me connecting anywhere outside of Europe, so it's not 100% working quite yet. We're working on it though.

  14. 4 minutes ago, Mobel said:

    Will u guys don't forget about XR700 users for the DumaOs 3.0 ?

    And will the DumaOs 3.0 update come together for all routers ? 

    I really hope so.

    The goal is for the update to come to all of our routers.

    We have no plans to discontinue support for any DumaOS routers.

    It's just that we don't want to promise an update until it's 100% confirmed with Netgear.

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