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Netduma Admin

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Everything posted by Netduma Admin

  1. Hi Tommy, It will definitely work, we just need to figure out why it's not automatically connecting (our CEO is with Sky broadband so I'm confident we can figure out what is happening!). Could you turn the power off on your sky hub and your R3. Turn on the Sky Hub and wait for it to be fully powered up, then turn on the R3. Could you then go on the R3 user interface (type dumaos/ into your browser address bar) and then go to >Settings >Wan - could you then take a screenshot of that page and share it here (or type out the numbers). No need to share your Public IP. Thanks.
  2. Is this on an iPhone? If you turn adblocker off, does it then all work fine?
  3. Thanks Kro! Will be shipped on Monday. Should be with you Tuesday, but with COVID it can sometimes take DHL an extra day. Hope you enjoy it!
  4. Thanks for ordering on Vincent. If it only supports IPV4 then it doesn’t really matter as IPV6 can’t be enabled. You can toggle it off if you prefer
  5. Could you both share screenshots of your settings page (when on the wireless tab) and also your QoS page please?
  6. Well done for fixing it. That’s a weird workaround though. Did you do anything else during that process? E.g. factory reset? Would be great if you could try this too @wrighty338 and let us know if it works.
  7. Whole aim with the R2 was to get the latest DumaOS on solid, functional hardware at a price many could afford. WiFi 6 would be awesome, but price for that would be >$300. Spot on. 3.0 is pre-installed.
  8. That’s right. It’s been invaluable having the R2 in getting 3.0 ready for beta for all DumaOS routers. Thank you! Amazing. Thanks! The R2 itself is something we have been able to do thanks to the success of the R1 The success with Netgear has enabled us to grow our team, which in turn meant we could make DumaOS 3.0 (with much more to come!).
  9. Nothing changes with that. Think of the R2 as an addition to the DumaOS lineup. We’ll keep adding more and more testers to the R1 beta, and we’re working with Netgear to do the same with theirs. Biggest difference with the R2 is it’s all ours from the bottom up. This means we can get new firmwares to the R2 in the shortest time possible.
  10. Hi Everyone - the Netduma R2 has arrived: The R2 has been built for DumaOS 3.0 from day one and is available for pre-order now, including a launch discount for early orders. As our latest in-house router, we will be able to deploy the next wave of DumaOS features to the R2 first. The R2 will officially ship from August 6th. https://www.netduma.com/order/netduma-r2/ From all of us at Netduma, thank you for your continued support over the years. Without you, none of this would be possible. Finally - to the R2 beta testers. THANK YOU. The ND Team
  11. I can confirm we are building 3.0 for the Netduma R1. A lot of effort is going into ensuring it does not consume too much CPU and memory. Thanks for your support
  12. Thanks for the reports - could you complete the Google Form in the first post. We use this each time we do an update to fix mislocations. Thanks
  13. Via the XR700, then you can use all the features for gaming
  14. It was an issue with our cloud server which we’ve fixed and put in measures to make sure it won’t happen again.
  15. This is an old problem caused from switching between older firmwares and newer ones. Simplest thing is to upgrade to the latest version and then factory reset. It should work then fine.
  16. Thanks for sharing this idea. If you have any other future suggestions over how we can continue to improve DumaOS, let us know in our feedback & ideas subforum: https://forum.netduma.com/forum/9-feature-ideas-improvements-for-dumaos/
  17. You would not be able to - you can only deny players you have a connection to. If the game's netcode does not require players in-game to connect to each other then there's no way the Geo-Filter can show you their connection
  18. Thanks - @Netduma Joseph will confirm once this has been done.
  19. Thanks for sharing BD. Love that website.
  20. Thanks for letting us know Johhny - I'll ask Joseph to do this for you!
  21. Thanks for letting us know - @Netduma Joseph will confirm when this has been done.
  22. If congestion is on your local network (in your home), the best thing to do is use our QoS to solve the problem. See this guide: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
  23. Thanks - let us know what happens on another laptop. If it repeats there, could you try deleting every device from Geo-Filter and see if that stops the message appearing. If it does not, could you try clicking Flush Cloud (in Geo-Filter Map options). I know this will make the message appear again, after 30 seconds, but if you wait there for another 30 seconds and then refresh the page, does it disappear?
  24. Ok, thanks. There must be something happening in the background which is taking more than 30 seconds. It's not usually anything vital, so this warning message isn't usually anything to worry about, but it's obviously annoying. Questions: Does it only appear when you're on a particular page e.g. the Geo-Filter? Which browser are you using? What device are you using to connect to DumaOS e.g. PC Do you have any special firewall or security software running on the device you connect to the router with? Do you have a different PC/laptop you could try connecting to the router with. Does the message appear on this PC as well?
  25. Could you factory reset please to see if it solves the problem: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
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