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Netduma Admin

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Everything posted by Netduma Admin

  1. Hi Tommy, It will definitely work, we just need to figure out why it's not automatically connecting (our CEO is with Sky broadband so I'm confident we can figure out what is happening!). Could you turn the power off on your sky hub and your R3. Turn on the Sky Hub and wait for it to be fully powered up, then turn on the R3. Could you then go on the R3 user interface (type dumaos/ into your browser address bar) and then go to >Settings >Wan - could you then take a screenshot of that page and share it here (or type out the numbers). No need to share your Public IP. Thanks.
  2. Is this on an iPhone? If you turn adblocker off, does it then all work fine?
  3. Thanks Kro! Will be shipped on Monday. Should be with you Tuesday, but with COVID it can sometimes take DHL an extra day. Hope you enjoy it!
  4. I can confirm we are building 3.0 for the Netduma R1. A lot of effort is going into ensuring it does not consume too much CPU and memory. Thanks for your support
  5. Thanks for the reports - could you complete the Google Form in the first post. We use this each time we do an update to fix mislocations. Thanks
  6. Via the XR700, then you can use all the features for gaming
  7. It was an issue with our cloud server which we’ve fixed and put in measures to make sure it won’t happen again.
  8. This is an old problem caused from switching between older firmwares and newer ones. Simplest thing is to upgrade to the latest version and then factory reset. It should work then fine.
  9. Thanks for sharing this idea. If you have any other future suggestions over how we can continue to improve DumaOS, let us know in our feedback & ideas subforum: https://forum.netduma.com/forum/9-feature-ideas-improvements-for-dumaos/
  10. You would not be able to - you can only deny players you have a connection to. If the game's netcode does not require players in-game to connect to each other then there's no way the Geo-Filter can show you their connection
  11. Thanks - @Netduma Joseph will confirm once this has been done.
  12. Thanks for sharing BD. Love that website.
  13. Thanks for letting us know Johhny - I'll ask Joseph to do this for you!
  14. Thanks for letting us know - @Netduma Joseph will confirm when this has been done.
  15. If congestion is on your local network (in your home), the best thing to do is use our QoS to solve the problem. See this guide: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
  16. Did you know the Duma Army spans over 100 countries? For a bit of fun, we've created a Member Map. Tag your location in the world here: http://forum.netduma.com/membermap/ (Obviously don't put your EXACT location, just put home town / state etc).
  17. Joseph will confirm next week when we’re next able to push the Hotfix to those waiting
  18. Thanks - we will try again this week and let you know
  19. You are now good to upgrade. So please install the file you received via email when you signed up in November. I will PM it to you now as well. Awesome! Thank you for the kind words!
  20. Optimal DumaOS Settings Guides: Open NAT Geo-Filter Ping Assist QoS Hybrid VPN Maximum bandwidth speeds Dashboard, Network Monitor & Device Manager Before creating a topic in this forum, please make sure you have followed these guides.
  21. Hi - yes. Joseph will confirm once he has sent you the fixes.
  22. Actually it has again! We will attempt to send the fix to you again by the end of the week.
  23. Let us know if you were not able to find it 😊
  24. Ok, thanks. We’ll try again in a few days.
  25. We will try this again in the New Year - I think your IP address might be changing a lot as that's making it harder. But we'll let you know if we have been able to do it We will do this again in the New Year when the team are back from Christmas holidays, hopefully on 3rd or 4th January. What version are you on from the old R1 firmware? If it is pre-1.03.6 please follow this guide and then post in this thread: http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower
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