NEW R3 FIRMWARE - DumaOS 4.0.540

[V1k1]

Hi Netduma team.

I had a wifi drop out during a work meeting today. It was for 15 seconds, but still interrupts my work meeting. Logs attached. This happened right around 12:30pm.

Later, our Amazon firestock couldn't connect anymore to the 5GHz network. It just says network error. It's within 5 feet from the router and has always worked. I tried reconnecting it, but no avail. I flipped it to the 2.4GHz and it's fine. Logs also attached. I think this one occurred after 4pm. The logs show some weird errors or messages around those times (the 12:30pm one for sure, I forget the exact time of the other).

Also, as of a few days ago when I flipped steadyping back off to test what works best for Valorant, ping to the same server I always play on in California now has consistent ping above 30. I always have had steadyping off with low ping but was testing with steadyping on which added a lot of ping well over the highest ping I usually got. So going back to my original settings, ping remains above 30.

For the past year, up until the few days ago, even on my old XR500, ping has always been around 17-25, rare spikes to 26. But never above 30 ping. I tried rebooting, but nothing changed.

My buddy in Arizona plays on the same server and their ping hasn't changed. Do I need to factory reset? Is something maybe on the backend of the R3 keeping steadyping on?

Honestly it feels like as time goes on, the router starts chugging down in some way shape or form. The CPU usage and memory on it look to be the same. I do my testing without load on the network. Hope the feedback helps. I can turn on remote access for now.

R3_2025-02-25T20_31_47.174Z_logs.pagesR3_2025-02-26T00_42_39.088Z_logs.pages

[Netduma Fraser]

On 2/26/2025 at 3:10 AM, V1k1 said:

Hi Netduma team.

I had a wifi drop out during a work meeting today. It was for 15 seconds, but still interrupts my work meeting. Logs attached. This happened right around 12:30pm.

Later, our Amazon firestock couldn't connect anymore to the 5GHz network. It just says network error. It's within 5 feet from the router and has always worked. I tried reconnecting it, but no avail. I flipped it to the 2.4GHz and it's fine. Logs also attached. I think this one occurred after 4pm. The logs show some weird errors or messages around those times (the 12:30pm one for sure, I forget the exact time of the other).

Also, as of a few days ago when I flipped steadyping back off to test what works best for Valorant, ping to the same server I always play on in California now has consistent ping above 30. I always have had steadyping off with low ping but was testing with steadyping on which added a lot of ping well over the highest ping I usually got. So going back to my original settings, ping remains above 30.

For the past year, up until the few days ago, even on my old XR500, ping has always been around 17-25, rare spikes to 26. But never above 30 ping. I tried rebooting, but nothing changed.

My buddy in Arizona plays on the same server and their ping hasn't changed. Do I need to factory reset? Is something maybe on the backend of the R3 keeping steadyping on?

Honestly it feels like as time goes on, the router starts chugging down in some way shape or form. The CPU usage and memory on it look to be the same. I do my testing without load on the network. Hope the feedback helps. I can turn on remote access for now.

R3_2025-02-25T20_31_47.174Z_logs.pages 405.03 kB · 0 downloads R3_2025-02-26T00_42_39.088Z_logs.pages 394.13 kB · 0 downloads

In both disconnect cases it appears to be DHCP, if you change the lease to 10000 and reboot later in the day/very early morning then it shouldn't happen again when you would notice it.

Does the higher ping occur if you have the Geo-Filter toggled off for filtering but where you can still see the ping? Does the in game ping reflect the same?

[RME]

Hello netduma team

So , everything continues to work flawless. I have Uptime 4 days and i have tested everything. With same settings as before. No issues at all. ZERO.

[Chasrick]

How do I back up to the previous version?

this one has tons of bugs 

[V1k1]

8 hours ago, Netduma Fraser said:

In both disconnect cases it appears to be DHCP, if you change the lease to 10000 and reboot later in the day/very early morning then it shouldn't happen again when you would notice it.

Does the higher ping occur if you have the Geo-Filter toggled off for filtering but where you can still see the ping? Does the in game ping reflect the same?

Fraser, I changed the DHCP lease time to 10000 (min).
I also assigned a static IP to my work laptop which I think will prevent those DHCP related drop outs (I could be completely wrong here). i'll monitor it.

Regarding the ping - I went back and noticed I've had the SteadyPing enabled to Simple this entire time of the ping increase the past handful of days. I turned it off and waited a solid few minutes, re-checked and it now is staying disabled. Valorant ping is back to 19-23 with spikes to 26. I'll continue on my other topic regarding steadyping and Valorant.

I noticed that a LOT of settings on this router don't apply right away. For me, on Edge or Chrome, any setting I apply, I either need to do it multiple times or apply a setting, wait a minute, and then click back to check if it still applied or not. Sometimes it takes a change, sometimes it doesn't. I think for steadyping I never went back to check it after I thought I disabled it because I recall i clicked it multiple times to disable.

[Netduma Fraser]

11 hours ago, Chasrick said:

How do I back up to the previous version?

this one has tons of bugs 

Download the previous firmware version from the forum then upload in Settings > Troubleshooting

11 hours ago, V1k1 said:

Fraser, I changed the DHCP lease time to 10000 (min).
I also assigned a static IP to my work laptop which I think will prevent those DHCP related drop outs (I could be completely wrong here). i'll monitor it.

Regarding the ping - I went back and noticed I've had the SteadyPing enabled to Simple this entire time of the ping increase the past handful of days. I turned it off and waited a solid few minutes, re-checked and it now is staying disabled. Valorant ping is back to 19-23 with spikes to 26. I'll continue on my other topic regarding steadyping and Valorant.

I noticed that a LOT of settings on this router don't apply right away. For me, on Edge or Chrome, any setting I apply, I either need to do it multiple times or apply a setting, wait a minute, and then click back to check if it still applied or not. Sometimes it takes a change, sometimes it doesn't. I think for steadyping I never went back to check it after I thought I disabled it because I recall i clicked it multiple times to disable.

Ahh good to hear, well done for figuring it out. Everything for the most part should apply right away, what settings specifically don't appear to work that way?

[V1k1]

7 hours ago, Netduma Fraser said:

Ahh good to hear, well done for figuring it out. Everything for the most part should apply right away, what settings specifically don't appear to work that way?

Most settings. It's always done this since day 1. I just figured it needs some time to apply the setting.

Common settings I've used that this happens to are Congestion Control values, applying "always on" or "automatic", SteadyPing, adding Smarboost activities or devices, and applying speed test values (both upload and download).

Essentially what happens is that if I apply changes to any of the above and close out of the pop up or back out or click to another area in the OS and come back, the setting won't have saved most times.

So if I click to set CC from "Always on" to "Automatic" and back out, come back just after (within 10 seconds?), the setting won't have saved, and it'll still be on "Always on". How I get around this is just re-apply and give it a minute on that screen (I don't touch anything else), then move on from it. I'll typically check back to see if it saved.

If I change many settings at once, the router has lagged out and I'd either need to reboot or just come back into the dumaos/ page. Learned that once or twice which is why I try not to change a lot at once.

ALSO... if I'm in Valorant and I have the dumaos/ page up and I alt tab out to quickly apply a setting or turn on/off steadyping, CC, etc., to test while in-game, only on my PC i start to rubberband for 15 seconds. i'll move around in the game as it rubberbands, then after 15 seconds or so i'll spring back even further. if my wife and i are gaming together, it doesn't affect her. I have a beefy PC that doesn't lag like this in anything else.

It literally only happens when i'm in the dumaos/ page and change settings or even open up Stats for Nerds - i start rubberbanding then it goes back to normal after 15 or so seconds. It's hard to test while in-game, so I typically need to apply changes between matches.

[RME]

Recent waveform test proves that everything works flawless. Congestion sliders are at 95 percent both

[Soydere]

Hi guys! Ive flashed the latest .540 firmware and also did a factory reset. Every time i try to use the Ping Optimizer its crashing. Ive tryed it on pc, ios app, android app, doesnt matter, its crashing every time.. i did a router reboot then tryed again, took out the fresh logs for you guys to look at them, maybe it will help.. Also everytime i look i see a spam in logs with Time went backwards, why is that? 

R3_2025-03-02T16_09_58.326Z_logs.txt

[Chasrick]

Can I get the firmware version before 402?

[Netduma Fraser]

On 2/28/2025 at 8:02 PM, V1k1 said:

Most settings. It's always done this since day 1. I just figured it needs some time to apply the setting.

Common settings I've used that this happens to are Congestion Control values, applying "always on" or "automatic", SteadyPing, adding Smarboost activities or devices, and applying speed test values (both upload and download).

Essentially what happens is that if I apply changes to any of the above and close out of the pop up or back out or click to another area in the OS and come back, the setting won't have saved most times.

So if I click to set CC from "Always on" to "Automatic" and back out, come back just after (within 10 seconds?), the setting won't have saved, and it'll still be on "Always on". How I get around this is just re-apply and give it a minute on that screen (I don't touch anything else), then move on from it. I'll typically check back to see if it saved.

If I change many settings at once, the router has lagged out and I'd either need to reboot or just come back into the dumaos/ page. Learned that once or twice which is why I try not to change a lot at once.

ALSO... if I'm in Valorant and I have the dumaos/ page up and I alt tab out to quickly apply a setting or turn on/off steadyping, CC, etc., to test while in-game, only on my PC i start to rubberband for 15 seconds. i'll move around in the game as it rubberbands, then after 15 seconds or so i'll spring back even further. if my wife and i are gaming together, it doesn't affect her. I have a beefy PC that doesn't lag like this in anything else.

It literally only happens when i'm in the dumaos/ page and change settings or even open up Stats for Nerds - i start rubberbanding then it goes back to normal after 15 or so seconds. It's hard to test while in-game, so I typically need to apply changes between matches.

I think if you make a change and give it at least 10-30 seconds it should save by the time you next go to view it. By many settings at once give me an estimate, 10 settings in 20 seconds for example?

That makes sense because your PC will shift to prioritizing the web browser for CPU/RAM usage and then back again for example, especially given that you're viewing a live page - I have the same issue but that's why I use OperaGX to limit the CPU/RAM usage when I play a game and then it's all good. Ideally you wouldn't have the web browser open at all when playing as even at idle it will take resources. I'd be surprised if that was a specific network issue.

4 hours ago, Soydere said:

Hi guys! Ive flashed the latest .540 firmware and also did a factory reset. Every time i try to use the Ping Optimizer its crashing. Ive tryed it on pc, ios app, android app, doesnt matter, its crashing every time.. i did a router reboot then tryed again, took out the fresh logs for you guys to look at them, maybe it will help.. Also everytime i look i see a spam in logs with Time went backwards, why is that? 

R3_2025-03-02T16_09_58.326Z_logs.txt 85.78 kB · 0 downloads

We're aware of Ping Optimizer not running 100% reliably at the moment and looking into it. In the meantime change the Congestion Control percentages manually.

16 minutes ago, Chasrick said:

Can I get the firmware version before 402?

You can find the public firmware versions here: https://support.netduma.com/firmwares/netduma-r3/

[V1k1]

On 3/2/2025 at 1:07 PM, Netduma Fraser said:

I think if you make a change and give it at least 10-30 seconds it should save by the time you next go to view it. By many settings at once give me an estimate, 10 settings in 20 seconds for example?

That makes sense because your PC will shift to prioritizing the web browser for CPU/RAM usage and then back again for example, especially given that you're viewing a live page - I have the same issue but that's why I use OperaGX to limit the CPU/RAM usage when I play a game and then it's all good. Ideally you wouldn't have the web browser open at all when playing as even at idle it will take resources. I'd be surprised if that was a specific network issue.

Hi Fraser. Yes, I usually have to wait 10-30 seconds and view it again, then it'll be updated, or I need to apply the setting again and wait - this applies for just 1 setting.
For "many" settings at once, it may be 2-3. For example, I may add multiple games to Smartboost, or update the priority numbers for a few - it'll revert after 10 seconds, and I have to apply them all again and wait. Or I may be testing CC settings, so I'll flip CC to always on and change the download % to test in waveform.

All of the above happens in Edge, Chrome, and the browser you suggested, OperaGX (thought I'd give it a whirl).

 

Regarding the lag/rubber banding, please allow me to clarify with my hardware and my tests.
My PC rarely lags, if ever. It's a Z790 Asus hero, 4090 strix OC edition, Intel 14900K, with 32GB ram and loads of M.2 SSD samsung 980 pro storage. PC is healthy as healthy can be, drivers updated, etc. I understand networking is separate but just want to clarify my hardware specs first as some may suggest checking if hardware is aged.

I can play Valorant and, on the same exact PC, have 20+ browser tabs open, a live youtube video or any video as far as I can tell, playing live on my second monitor. I can click a bunch of tabs open to load, and Valorant won't rubber band, and ping barely rises. I even can run the waveform bufferbloat test on the second monitor while playing Valorant and no rubber banding happens - ping does rise from my ~19-24 to ~50, but i don't necessarily feel lag and again - 0 rubber banding.

When I am in the router interface and click through settings, Valorant will rubberband me around for 15 seconds. Even simply clicking "Stats for nerds" will trigger me to rubberband for 15 seconds. I literally start skipping around, my character "rewinds" back to random places, and once it snaps back in, i'll appear somewhere very random nearby. This happens on all 3 browers listed above, even the OperaGX. So not sure why clicking through the router triggers this when nothing else I do with web browsers causes it.

[Some_Dude]

Fiber 100/100 mb, ps5. 

So I factory reset the new update. 

But it's not running that good for the finals - Europe servers. It's an unreal engine game. 

At one point. Ping assist was 100 ms in advanced mode. So that's obviously not intended. It felt really terrible. 

There are issues with the finals servers. 

And some servers cannot be pinged. It might be for security reasons. I don't know. 

Also disconnect for my living room through cat 6 cable is happening. 

Thank you for any suggestions. 

Flemming 

[Netduma Fraser]

On 3/4/2025 at 8:38 AM, V1k1 said:

Hi Fraser. Yes, I usually have to wait 10-30 seconds and view it again, then it'll be updated, or I need to apply the setting again and wait - this applies for just 1 setting.
For "many" settings at once, it may be 2-3. For example, I may add multiple games to Smartboost, or update the priority numbers for a few - it'll revert after 10 seconds, and I have to apply them all again and wait. Or I may be testing CC settings, so I'll flip CC to always on and change the download % to test in waveform.

All of the above happens in Edge, Chrome, and the browser you suggested, OperaGX (thought I'd give it a whirl).

 

Regarding the lag/rubber banding, please allow me to clarify with my hardware and my tests.
My PC rarely lags, if ever. It's a Z790 Asus hero, 4090 strix OC edition, Intel 14900K, with 32GB ram and loads of M.2 SSD samsung 980 pro storage. PC is healthy as healthy can be, drivers updated, etc. I understand networking is separate but just want to clarify my hardware specs first as some may suggest checking if hardware is aged.

I can play Valorant and, on the same exact PC, have 20+ browser tabs open, a live youtube video or any video as far as I can tell, playing live on my second monitor. I can click a bunch of tabs open to load, and Valorant won't rubber band, and ping barely rises. I even can run the waveform bufferbloat test on the second monitor while playing Valorant and no rubber banding happens - ping does rise from my ~19-24 to ~50, but i don't necessarily feel lag and again - 0 rubber banding.

When I am in the router interface and click through settings, Valorant will rubberband me around for 15 seconds. Even simply clicking "Stats for nerds" will trigger me to rubberband for 15 seconds. I literally start skipping around, my character "rewinds" back to random places, and once it snaps back in, i'll appear somewhere very random nearby. This happens on all 3 browers listed above, even the OperaGX. So not sure why clicking through the router triggers this when nothing else I do with web browsers causes it.

Thanks for the clarification! Try accessing using the DumaOS app instead of the interface when playing as that would use less router resources, do you then get the same rubberband issue?

3 hours ago, Some_Dude said:

Fiber 100/100 mb, ps5. 

So I factory reset the new update. 

But it's not running that good for the finals - Europe servers. It's an unreal engine game. 

At one point. Ping assist was 100 ms in advanced mode. So that's obviously not intended. It felt really terrible. 

There are issues with the finals servers. 

And some servers cannot be pinged. It might be for security reasons. I don't know. 

Also disconnect for my living room through cat 6 cable is happening. 

Thank you for any suggestions. 

Flemming 

Ping Assist is a setting you change yourself, you can set that to 0.

Game servers don't respond to traditional pings so it may not always be able to ping servers, that is normal.

What device is disconnecting, how often, for how long etc

[Some_Dude]

14 hours ago, Netduma Fraser said:

Thanks for the clarification! Try accessing using the DumaOS app instead of the interface when playing as that would use less router resources, do you then get the same rubberband issue?

Ping Assist is a setting you change yourself, you can set that to 0.

Game servers don't respond to traditional pings so it may not always be able to ping servers, that is normal.

What device is disconnecting, how often, for how long etc

The device is a iplink switch with connections to TV and network drive plus my robot vacuum cleaner. 

Come to think of it. It doesn't actually disconnect after reset anymore 😕

[Bladebrown11]

Fraser do you know if the Behavioural Identification algorithm will detect anything from RE: engine or Monster Hunter wilds by capcom?

It's become apparent that a lot of issues on pc are being attributed to high Vram demand, and texture streaming demand.

Of course there's nothing you can do about individual Vram per card. But priority for texture streaming via the qos surely can be applied.

Will the Behavioural Identification recognize this?

[Netduma Fraser]

8 hours ago, Some_Dude said:

The device is a iplink switch with connections to TV and network drive plus my robot vacuum cleaner. 

Come to think of it. It doesn't actually disconnect after reset anymore 😕

Okay so all good now?

5 hours ago, Bladebrown11 said:

Fraser do you know if the Behavioural Identification algorithm will detect anything from RE: engine or Monster Hunter wilds by capcom?

It's become apparent that a lot of issues on pc are being attributed to high Vram demand, and texture streaming demand.

Of course there's nothing you can do about individual Vram per card. But priority for texture streaming via the qos surely can be applied.

Will the Behavioural Identification recognize this?

In theory it should yes as it should detect that you're playing a game, do you see it triggering Unknown (Gaming) when playing? You can't specify texture streaming priority but it should prioritize the game overall

[Some_Dude]

20 hours ago, Netduma Fraser said:

Okay so all good now?

In theory it should yes as it should detect that you're playing a game, do you see it triggering Unknown (Gaming) when playing? You can't specify texture streaming priority but it should prioritize the game overall

Yes, there is no disconnect. 

I set congestion to always on with 80 percent threshold. 

It does catch gaming. But it sometimes thinks it's video. Especially with ingame videos during upstart. It plays characters per team before a game. 

Ps5 is a static local ip with forwarded ports for the finals. 

I will try to monitor gaming stats. 

Ty 🙂

[Netduma Fraser]

5 hours ago, Some_Dude said:

Yes, there is no disconnect. 

I set congestion to always on with 80 percent threshold. 

It does catch gaming. But it sometimes thinks it's video. Especially with ingame videos during upstart. It plays characters per team before a game. 

Ps5 is a static local ip with forwarded ports for the finals. 

I will try to monitor gaming stats. 

Ty 🙂

Good to hear, okay that's fine as it's technically correct, as long as it shows as gaming when you're actually playing

[lbevin]

I've updated to this firmware today and my wi-fi speeds on 5ghz have dropped to 75mbps download and 140 upload.

my wi-fi speeds on 2.4ghz have dropped down to a shocking 1-5mbps download and 1-5mbps upload.

I have 1gb up/down and the speed tests on ethernet are very close to this.

please advise? Prior to the update the wifi wasn't as low as what it is currently.

[Netduma Fraser]

17 minutes ago, lbevin said:

I've updated to this firmware today and my wi-fi speeds on 5ghz have dropped to 75mbps download and 140 upload.

my wi-fi speeds on 2.4ghz have dropped down to a shocking 1-5mbps download and 1-5mbps upload.

I have 1gb up/down and the speed tests on ethernet are very close to this.

please advise? Prior to the update the wifi wasn't as low as what it is currently.

Did you factory reset after upgrading? If not please do so and then check again

[FRR3GG]

Hy everyone, somebody give some advice for better waveform buffer bloat test?!

 

My results always show like that, my connection is Ont Digi fiber direct to R3 by PPPoE

1simetryc gb, the speed connection on R3 is by default, that's shows 50% of that gb ( 500/500 )

To R3 only connect my PC and PS5  for gaming, with that parameters and configuration, the test always shows that's , not optimized results.

Any advice its appreciate.

 

[Netduma Fraser]

23 minutes ago, FRR3GG said:

Hy everyone, somebody give some advice for better waveform buffer bloat test?!

 

My results always show like that, my connection is Ont Digi fiber direct to R3 by PPPoE

1simetryc gb, the speed connection on R3 is by default, that's shows 50% of that gb ( 500/500 )

To R3 only connect my PC and PS5  for gaming, with that parameters and configuration, the test always shows that's , not optimized results.

Any advice its appreciate.

Are you saying you don't have any other devices connected on your network at all? If so then you don't really need to worry about the bufferbloat results, if you're not using the PC when playing you'll never saturate the connection for bufferbloat to occur

[FRR3GG]

3 hours ago, Netduma Fraser said:

Are you saying you don't have any other devices connected on your network at all? If so then you don't really need to worry about the bufferbloat results, if you're not using the PC when playing you'll never saturate the connection for bufferbloat to occur

The pc is connected when I'm playing, for example viewing streaming etc... thats the reason im tryin to improve the buffer bloat test...

[Netduma Fraser]

31 minutes ago, FRR3GG said:

The pc is connected when I'm playing, for example viewing streaming etc... thats the reason im tryin to improve the buffer bloat test...

Even then unless you're downloading gaming will always have plenty so you won't be getting bufferbloat.

If you really want to improve the value you'll need to keep experimenting with the percentages