bayleeshymko Posted March 20 Share Posted March 20 I have completely put my isp modem/gateway fiber box into bridge mode. on the modem on bridge mode i get 2 ping 957 download and 955 upload. i plug into my R3 and i got 8 ping, 822 download and 757 upload. i asked last week to return this product and get my money back and they didnt help me at all. dionsaur_ 1 Link to comment Share on other sites More sharing options...
Zippy Posted March 20 Share Posted March 20 Can you please explain more as to where did you ask them to return your product? None of your posts that I can see show where you asked to return the product.. Thanks! Zippy. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 Hey Zippy, i asked them if what i had tried to do to fix the issue didnt work i would like to return the router as i get completely full speeds with my isp and this is limiting it quite the amount. Thanks, Baylee Link to comment Share on other sites More sharing options...
Zippy Posted March 20 Share Posted March 20 Thanks Baylee, I would recommend talking more with Fraser if you want to return your R3.. I do believe there is somethings Fraser will have you test more before going forward for a return.. Are you using Congestion Control on the R3? When doing the initial setup of the R3 what speeds did the R3 detect when going through the initial setup? What is your connection type.. DHCP or something else? Thanks! Zippy. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 yes that is no worries at all to have to figure out and get setup for a return. ok so when i setup the router i had put isp ONT in full bridge and restarted it let it fully boot up, then i turned the r3 on and let it boot up, logged in and it said i was only getting around 800 upload and around 850 download. then i went to look at the bufferbloat with those speeds and they were all over the place so i had configured the congestion control however i have to drop everything down to about %60 of what i pay for which i just dont think is right with fiber. yes i run on dhcp as well! Link to comment Share on other sites More sharing options...
Zippy Posted March 20 Share Posted March 20 Heres what I would suggest to try.. Log into your R3 and go to Speed Test.. Then go to Advance.. Once there input 1000 Download and 1000 Upload.. Save those settings.. Reboot the R3.. Then go do your speed test on the site you have been using before and test your speeds.. See if you can obtain a bit higher speeds.. What do you currently have your CC set at? If you could take a screenshot of that it would help.. There are some limitations when using QoS.. But I think we should see if we can get you a bit higher.. Thanks! Zippy. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 i reset the router and redid all the settings i needed to and then i was able to get a stable buffer bloat at 77.5 for download and 59.5 upload but i really dont think it should be that low should it? Link to comment Share on other sites More sharing options...
swippur Posted March 20 Share Posted March 20 9 minutes ago, bayleeshymko said: i reset the router and redid all the settings i needed to and then i was able to get a stable buffer bloat at 77.5 for download and 59.5 upload but i really dont think it should be that low should it? Every ISP is different.. but you have to sacrifice speed for better bufferbloat. I would suggest testing your throughput with smart boost disabled, this will disable congestion control. Hopefully you will see your full speeds. But with smart boost / congestion control you will not see 950/950. I have google fiber and I’m only able to get 900/900 with smart boost and congestion control enabled. Zippy and bayleeshymko 2 Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 nope i physically cannot get this to work in the way it should, can someone please help or direct me to returning please Link to comment Share on other sites More sharing options...
Newfie Posted March 20 Share Posted March 20 14 minutes ago, bayleeshymko said: nope i physically cannot get this to work in the way it should, can someone please help or direct me to returning please Fraser should pop in and help once he’s on the forum. On a gig up and down unless you have a congested network you don’t need QoS. Zippy 1 Link to comment Share on other sites More sharing options...
dionsaur_ Posted March 20 Share Posted March 20 Yeah I’m not getting full speeds on my R3? Getting terrible ping? It was working fine 3 days ago I believe? Any fix? I should be getting around 750 down and up Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 Nope same thing happened to me worked the first day and even after resetting everything including my iso modem and re doing everything it just won’t work:/ Link to comment Share on other sites More sharing options...
Zippy Posted March 20 Share Posted March 20 1 hour ago, bayleeshymko said: Nope same thing happened to me worked the first day and even after resetting everything including my iso modem and re doing everything it just won’t work:/ Baylee, Are you manually setting your speeds in the R3? Or are you using the Speed test to find your speeds automatically? Which one are you doing? I will add @Netduma Fraser here so he can help you further.. You should be getting closer to 900 up and down.. Thanks! Zippy. dionsaur_ 1 Link to comment Share on other sites More sharing options...
ChrisG82 Posted March 20 Share Posted March 20 Have you actually read other threads or do you only ever read your own? @Netduma Fraser has already mentioned often enough that the speed test they have integrated is currently not really meaningful, as it simply fluctuates too much. This is not due to your setup or your line, but may simply be due to the server against which the R3 measures the speed. Why don't you just load a different speed test onto one of the devices that run via the R3? For example, the speed test from Ookla and just do your tests on that? Here you even have the advantage that you can set the server you want to test against, so that the test always runs against the same server. Please note, however, that the results may fluctuate slightly depending on how busy the server is. Please don't forget to activate the bypass for external speed tests in the settings beforehand. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 I don’t use the one on the router I’ve always used Ookla and everything is unstable. As well as I turned off the bypass to see if the buffer lost is improving which is not in the slightest. I’ve been reading threads and watching videos to try and fix the issue and there’s nothing. Link to comment Share on other sites More sharing options...
PharmDawgg Posted March 20 Share Posted March 20 I noticed downloading the pc based ookla Speedtest app worked for me. The web based app was very unstable for me. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 It’s not an issue, I plug directly into my isp modem and everything runs proper no issues at all. Plug into the r3 and speeds are down my ping jumps from a 2 to 8 just by using the r3:( Link to comment Share on other sites More sharing options...
Spdsk8race Posted March 20 Share Posted March 20 So many questions with so little information being provided. Couple of quick questions, and one particular one: Who is your ISP? you said you put your ONT box into full bridge mode.. How? The ONT box just converts fiber into Ethernet, that goes to the modem/gateway. I have Google fiber, and I just plugged directly from the ONT to the router. Why not just plug the R3 directly to the ONT? What update are you on? Do you have any internet rules enabled? If so disable them When you reboot the router, are you going back into DumaOS to disable speed test bypass? Have you disabled steady ping? When you reboot the router, do you go back to DumaOS and disable steady ping? Have you disabled all of the protection and spanning tree protocols in troubleshooting? Do you have a log file? What is your DNS set to? IPv6 enabled or disabled at WAN? IPv6 enabled or disabled at LAN? Link to comment Share on other sites More sharing options...
ChrisG82 Posted March 20 Share Posted March 20 @bayleeshymko Have you tried making a trace route to Google? What is the first hop after the R3? Link to comment Share on other sites More sharing options...
Spdsk8race Posted March 20 Share Posted March 20 With my Google fiber, and after a lot of tinkering I was able to to get identical speeds/better speeds as I would get through the provided gateway. Better to start with one thing at a time, versus trying to get bufferbloat, speeds, ping, etc etc done all at once. For my setup I directly connected from the ONT to the R3. Under WAN: Changed the MAC address to match the Google provided gateway Changed DNS to the best one for me (1.1.1.1 primary, 8.8.8.8 secondary) Disabled upstream DNS Manually keyed in MTU to 1500 Left IPv6*ENABLED* (IPv6 is a toss up on if it's better or worse to have on or off. For my fiber connection, it's proved to be better in the long term.) LAN settings: Left IPv6 *ENABLED* (IPv6 is a toss up on if it's better or worse to have on or off. For my fiber connection, it's proved to be better in the long term.) UPnP enabled Internet rules settings: DO NOT SET ANY INTERNET RULES, DELETE ANYTHING WITHIN HERE. This broke my wifi speeds, wired speeds by literally in half. RGB lighting settings: Turned all off due to stability issues I have ran into with the router Geo filter settings: Disable steady ping Enable geo location Enable strict Ping optimizer settings: Set everything to 100% Congestion control mode set to low latency Speed test bypass is enabled at the moment/on/currently Red Smartboost settings: Turned on smartboost Simple mode enabled Removed all activities and devices Adblocker settings: Manually disabled every device in adblocker Then turned off adblocker. System information: Confirm/set time zone to your timezone Turned off all protection/protocols in troubleshooting and disabled telemetry under troubleshooting. With these exact settings I get these results consistently get 950-980 Mbps through ookla or directly through router speed test. Wireless I'm now getting 750+ Mbps and 4ms ping (when pinging the Texas Google fibers server of course) Zippy and dionsaur_ 2 Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 so i live in canada and my ISP is Telus pure fibre services. the way theres works is the fiber plugs into a modem that converts the internet within their modem/gateway, its just a modem because there is no wifi that comes from that box at all. when i first set up the router i startd with resetting the modem and tested tracert -4 google.ca as well as tracert -6 both came back with good pings and both were connected. then i put the modem into bridge mode, restarted the box after, did the same test and pings came back for both again. then i restarted the box again, let it fully reboot then i plugged in the r3 and ran the same tests. tracert -4 google came back with pings and the -6 didnt. every single time i turned off the speedtest bypass before i ran a speed test. i also have lan and wan ipv6 enabled on the r3 and the dns wasnt able to resolve at the tracert -6. i personally have my dns set at the cloudflare servers as i ping 1ms to them at my house as i tested about 10 different servers all thru CMD. i disabled steady ping as well as the speed test bypass and with qos my buffer was all over the place. so then i unplugged from the r3 and plugged back into the modem and i got full speeds and the buffer was steady and my ping was lower. i have watched a bunch of videos and searching thru forums as to how to fix the issue and i cant find anything. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 im at work until 5pm tonight so i will try your method tonight and see what i can do! like i love how well the wifi works but thats not my concern at all! Id rather have my lan speeds and everything working was better compared to wifi haha Link to comment Share on other sites More sharing options...
Spdsk8race Posted March 20 Share Posted March 20 28 minutes ago, bayleeshymko said: im at work until 5pm tonight so i will try your method tonight and see what i can do! like i love how well the wifi works but thats not my concern at all! Id rather have my lan speeds and everything working was better compared to wifi haha I would see if you can bypass the modem all together by using the max address clone feature on the R3. Key in the same Mac address as telus fiber modem your connecting to, and see if that works. Also, can confirm you're on the largest .41 update. Link to comment Share on other sites More sharing options...
bayleeshymko Posted March 20 Author Share Posted March 20 ok ill have to reset the telus modem and get ahold of that mac address and save it somehwhere!! as well yes indeed i am on the most recent update!! Link to comment Share on other sites More sharing options...
Spdsk8race Posted March 20 Share Posted March 20 The Mac address is located on the outside of the device, should be easy to find on the bar codes. On your telus connection, do you have an ont that then connects to a modem? Link to comment Share on other sites More sharing options...
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