Nightwalker Posted December 31, 2021 Share Posted December 31, 2021 Hello there! So, I moved from Switzerland to Serbia and now when I put WAN IP from R2 into DMZ Host section on my ISP router my Nat Type on PS5 is still moderate and strict. It's causing me high ping and huge packet loss even thou my internet here is fast.My current ISP is Technicolor TC7210. What's causing the problem? Do I need to get Static IP or just continue with DHCP... I have a strong feeling that something is very funny about what's causing the problem, but I don't have enough knowledge to solve this on my own. Please help me. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 31, 2021 Administrators Share Posted December 31, 2021 I'm assuming you're referring to NAT Type 2 is that right? If so that is open, it just means you're connected behind a router. Does the game say strict/moderate? Which CoD game is it? Mod/Strict NAT Type won't necessarily cause high ping and packet loss. Where are you measuring the ping/packet loss exactly? Link to comment Share on other sites More sharing options...
Nightwalker Posted January 8, 2022 Author Share Posted January 8, 2022 On 12/31/2021 at 4:13 PM, Netduma Fraser said: I'm assuming you're referring to NAT Type 2 is that right? If so that is open, it just means you're connected behind a router. Does the game say strict/moderate? Which CoD game is it? Mod/Strict NAT Type won't necessarily cause high ping and packet loss. Where are you measuring the ping/packet loss exactly? In Warzone my nat type is moderate and strict, varies from time to time. I am alway connected somewhere where I shouldn't be at all. Packet loss is always from 1-20. But when I switch on Vanguard my ping is 39 ms or 49 ms which is fine from where I play. But on Warzone it's always 80-147 ms. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2022 Administrators Share Posted January 8, 2022 That won't be affecting where you're connecting to or the ping, what are your Geo-Filter settings exactly? Does Vanguard show open? Link to comment Share on other sites More sharing options...
Nightwalker Posted January 8, 2022 Author Share Posted January 8, 2022 4 hours ago, Netduma Fraser said: That won't be affecting where you're connecting to or the ping, what are your Geo-Filter settings exactly? Does Vanguard show open? On Vanguard my nat-type is moderate or strict, same thing like in Warzone. I turned Geo-Filtering because I have 77 packet loss when I search game with it. When I turn off NetDuma R2 and connect only on my ISP router i can open ports without problem and i have nat type open and i have no problem with high ping or packet loss. But when I stomp on 2 games in row then game connect me on Dallas in Texas or Singapore. I have to chose between two poisons. Maybe the best solution for me is to get vpn and play on those servers without sbmm like India or Kenya and feast on clueless souls and then i will not care about high ping. Btw, which vpn is the best for PS5? CyberGhost or ExpressVPN? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2022 Administrators Share Posted January 8, 2022 What servers would you usually be forcing and what servers do you connect to without the Geo-Filter enabled - leave filtering mode off but have the device still added. The only reason you could have packet loss using the Geo-Filter that I can think of is that you're forcing a server where the routing to that server from Serbia isn't good. So actually a VPN may benefit you by improving your routing to the game servers but I would suggest with that you try a closer server and see if it works best. We don't have any particular recommendations on that, it's something you'd have to research a bit. Link to comment Share on other sites More sharing options...
Nightwalker Posted January 9, 2022 Author Share Posted January 9, 2022 17 hours ago, Netduma Fraser said: What servers would you usually be forcing and what servers do you connect to without the Geo-Filter enabled - leave filtering mode off but have the device still added. The only reason you could have packet loss using the Geo-Filter that I can think of is that you're forcing a server where the routing to that server from Serbia isn't good. So actually a VPN may benefit you by improving your routing to the game servers but I would suggest with that you try a closer server and see if it works best. We don't have any particular recommendations on that, it's something you'd have to research a bit. CyberGhost VPN is best for console. I have done my research. Btw, yeah. I think that every time when I see UK server it's making me have these issues. Sometimes North Germany as well but I'll still go with that servers are not stable at the moment in Warzone. I just don't get it why I can't get my nat type open, btw should i get static IP or stay with DHCP? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 Have you put the WAN IP of the R2 in the DMZ of the ISP router? If not thats why you can't get an Open NAT. Link to comment Share on other sites More sharing options...
Nightwalker Posted January 9, 2022 Author Share Posted January 9, 2022 6 hours ago, Netduma Fraser said: Have you put the WAN IP of the R2 in the DMZ of the ISP router? If not thats why you can't get an Open NAT. I did it. Still doesn't work. First thing i did was that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 Are you able to connect to people that have moderate or strict NAT? If you are then that means you're open and the game is providing a misreading, it is quite common with CoD games and especially at the moment Vanguard. The Geo-Filter can sometimes cause a misreading as well so you could disable that and if it is open then enable and ignore the result. Link to comment Share on other sites More sharing options...
Nightwalker Posted January 10, 2022 Author Share Posted January 10, 2022 20 hours ago, Netduma Fraser said: Are you able to connect to people that have moderate or strict NAT? If you are then that means you're open and the game is providing a misreading, it is quite common with CoD games and especially at the moment Vanguard. The Geo-Filter can sometimes cause a misreading as well so you could disable that and if it is open then enable and ignore the result. That's one of the reason that i am mad in last 3 weeks. We always need to wait someone who have nat type open in order to group and play together. Ports are not opened 100%. I really don't know how to solve this issue. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 11, 2022 Share Posted January 11, 2022 16 hours ago, Nightwalker said: That's one of the reason that i am mad in last 3 weeks. We always need to wait someone who have nat type open in order to group and play together. Ports are not opened 100%. I really don't know how to solve this issue. Have you reserved the IP for the R2 from the ISP settings? It may be that it's changed and your R2 is technically no longer in the DMZ. Alternatively, do you know if your ISP router has modem mode or bridge mode? Link to comment Share on other sites More sharing options...
Nightwalker Posted January 12, 2022 Author Share Posted January 12, 2022 16 hours ago, Netduma Liam said: Have you reserved the IP for the R2 from the ISP settings? It may be that it's changed and your R2 is technically no longer in the DMZ. Alternatively, do you know if your ISP router has modem mode or bridge mode? Hi Liam, thanks for your time. I did put WAN IP from NetDuma R2 into ISP router. My router is technicolor tc7210... i really don't know if i have bridge mode or don't. I never have tried this solution to fix this problem because it's my first time facing it. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 12, 2022 Share Posted January 12, 2022 7 hours ago, Nightwalker said: Hi Liam, thanks for your time. I did put WAN IP from NetDuma R2 into ISP router. My router is technicolor tc7210... i really don't know if i have bridge mode or don't. I never have tried this solution to fix this problem because it's my first time facing it. Sure thing, thanks for confirming. From my research it appears you need to speak to your ISPs customer service to have the Technicolour put into bridge mode. You didn't mention if it helped previously, so could you please just disable filtering mode in Geo-filter and just confirm if you've still got a moderate/strict NAT type after this? Are there any other devices connected to the Technicolour or is it just the R2? Link to comment Share on other sites More sharing options...
Nightwalker Posted January 12, 2022 Author Share Posted January 12, 2022 5 hours ago, Netduma Liam said: Sure thing, thanks for confirming. From my research it appears you need to speak to your ISPs customer service to have the Technicolour put into bridge mode. You didn't mention if it helped previously, so could you please just disable filtering mode in Geo-filter and just confirm if you've still got a moderate/strict NAT type after this? Are there any other devices connected to the Technicolour or is it just the R2? I turned off geo filtering and it's still moderate. The thing is My ISP provider said it would make two partitions from my internet. I have 350mbps but they left 50 for TV modem or chanels etc... because I don't live alone and rest 300 mbps will go only in another room in my house and they said that the tv won't pull that connection that i am using for gaming. The thing is, i saw a tv modem take up to 100 mbps connections. Mostly is around 87 mbps. I will test one modem that I use when I travel. It has a 150 GB limit. I'll use it for TV and see what the situation is. My friend works as a manager in this provider house. I'll wait for him to come back from vacation and ask him for help. Sorry to complicate things. I really appreciate your advice. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2022 Administrators Share Posted January 12, 2022 Ah you have a TV service that is required to be connected to the modem? Do you have a moderate NAT when connecting the device directly to the Technicolor? Link to comment Share on other sites More sharing options...
Nightwalker Posted January 14, 2022 Author Share Posted January 14, 2022 On 1/12/2022 at 7:09 PM, Netduma Fraser said: Ah you have a TV service that is required to be connected to the modem? Do you have a moderate NAT when connecting the device directly to the Technicolor? I can open ports on Technicolor. Btw, can I get ban for using VPN on console? Just curios about it. Does sony have some different policy that prevent users from using it... Link to comment Share on other sites More sharing options...
Fuzy Posted January 14, 2022 Share Posted January 14, 2022 36 minutes ago, Nightwalker said: I can open ports on Technicolor. Btw, can I get ban for using VPN on console? Just curios about it. Does sony have some different policy that prevent users from using it... ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2022 Administrators Share Posted January 14, 2022 52 minutes ago, Nightwalker said: I can open ports on Technicolor. Btw, can I get ban for using VPN on console? Just curios about it. Does sony have some different policy that prevent users from using it... Okay so with or without ports do you have a moderate NAT when connecting the device directly to the Technicolor? I don't believe you will get a ban for using a VPN - they may ban known VPN server IP addresses though in which case you wouldn't be able to play online when connected to that particular server or VPN provider. Link to comment Share on other sites More sharing options...
Nightwalker Posted January 14, 2022 Author Share Posted January 14, 2022 6 minutes ago, Netduma Fraser said: Okay so with or without ports do you have a moderate NAT when connecting the device directly to the Technicolor? I don't believe you will get a ban for using a VPN - they may ban known VPN server IP addresses though in which case you wouldn't be able to play online when connected to that particular server or VPN provider. If i don't open ports manualy in Technicolor I still have moderate. And thanks for vpn info Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15, 2022 Administrators Share Posted January 15, 2022 1 hour ago, Nightwalker said: If i don't open ports manualy in Technicolor I still have moderate. And thanks for vpn info Okay so sounds like port forwarding works but the DMZ doesn't so take it out of the DMZ and instead make a port forwarding rule to the router 1-65535 TCP/UDP and then see if you get an Open NAT through the R2 please Link to comment Share on other sites More sharing options...
Nightwalker Posted January 15, 2022 Author Share Posted January 15, 2022 6 hours ago, Netduma Fraser said: Okay so sounds like port forwarding works but the DMZ doesn't so take it out of the DMZ and instead make a port forwarding rule to the router 1-65535 TCP/UDP and then see if you get an Open NAT through the R2 please Doesn't work man. My nat type 3 is still standing... My modem have bridge mode but it seems that I need to call my provider and tell them first about what I want to do. Only they have the right to advanced settings. At least that's what I've read on some Dutch forum page. Are you suggesting I try that? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15, 2022 Administrators Share Posted January 15, 2022 Very strange, before trying that - are you trying to get an Open NAT through the R2 with the VPN enabled? What settings are you using on the R2 for NAT, e.g. DMZ, UPnP, port forwarding? Link to comment Share on other sites More sharing options...
TODDzillaInLA Posted January 15, 2022 Share Posted January 15, 2022 sounds like he has to call his service provider and have them open the ports up on there side if hes on DMZ, once they enable that and has a open nat type take it out of DMZ then port forward for the best connection but you need to get open in DMZ mode first, Had this same issue when living in Mexico before i went back to the U.S. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Nightwalker Posted January 20, 2022 Author Share Posted January 20, 2022 Feedback: I got a static IP address and put the Wan IP of NetDuma R2 in the DMZ host section. My nat type automatically changed to Open. I asked my ISP to change my current router, and provide me with another that supports Bridge Mode. They will deliver me a new one soon, and then I shouldn't have any problems at all. I am currently working on installing Fiber Pro in my home. Optical internet in my country is not covered in all regions and the only way to achieve that is if we know someone in a big position in the provider's house. The only way is through a connection, and to pay someone illegally. They work for free only for private individuals who have a lot of money and some influence in politics. They do not supply optical internet to ordinary mortals as we are - citizens. I hope that this will help everyone who has a similar problem and who lives in the Balkan region, because mostly we all have the same problem. I want to thank all of you who invested time in helping me to solve this damn problem. Your customer support and users here are great. Thanks and best regards. Link to comment Share on other sites More sharing options...
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