Dialatech Posted March 14, 2021 Author Share Posted March 14, 2021 After a quite a bit of troubleshooting I have managed to pin down 2 devices that it could be. I have a set of LED Alexa outdoor lights and a Broadlink receiver.. I think its one of these. I switched both of them off last night,, I had no issues at all and i thought i had resolved the issue. but then this morning both devices are on and I'm not having the issue anymore. So more troubleshooting is needed Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2021 Administrators Share Posted March 14, 2021 Interesting, could be if you haven't particularly used those devices yet then it may not cause it. Looking forward to hearing what is causing it, keep us posted! Link to comment Share on other sites More sharing options...
Dialatech Posted March 15, 2021 Author Share Posted March 15, 2021 23 hours ago, Netduma Fraser said: Interesting, could be if you haven't particularly used those devices yet then it may not cause it. Looking forward to hearing what is causing it, keep us posted! So Yesterday I did more troubleshooting and I'm no closer to finding the issue. The Geo-Filter has been working fine without any issues loading since I switched both devices off and back on again. One think i have noticed is i cant get a Open NAT type on Cold War or Warzone now. I have tried everything. Port forwarding, switch Upnp off and then on again. Adding my PC to the DMZ on the router. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 15, 2021 Share Posted March 15, 2021 3 hours ago, Dialatech said: So Yesterday I did more troubleshooting and I'm no closer to finding the issue. The Geo-Filter has been working fine without any issues loading since I switched both devices off and back on again. One think i have noticed is i cant get a Open NAT type on Cold War or Warzone now. I have tried everything. Port forwarding, switch Upnp off and then on again. Adding my PC to the DMZ on the router. Could you instead DMZ the router on the upstream modem/router? Could you also show us the port forwarding rule you've created? Link to comment Share on other sites More sharing options...
Dialatech Posted March 16, 2021 Author Share Posted March 16, 2021 27 minutes ago, Netduma Liam said: Could you instead DMZ the router on the upstream modem/router? Could you also show us the port forwarding rule you've created? Ive deleted the port forwarding rule now. Due to it not working The virgin media super DUD in modem mode does not allow you to use the DMZ feature. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 8 hours ago, Dialatech said: Ive deleted the port forwarding rule now. Due to it not working The virgin media super DUD in modem mode does not allow you to use the DMZ feature. I assume you're checking this in game? If you disable the Geo-Filter prior to booting it up does it work? If not go to Windows Settings > Gaming > Xbox Networking - let the test run, it will most likely fail. Then click fix it and when available test again, does that say Open? If so check on the game, is it open as well? Link to comment Share on other sites More sharing options...
Dialatech Posted March 16, 2021 Author Share Posted March 16, 2021 I have uploaded two pictures. Xbox networking says its open but in game it says Moderate. This was with the Geo-Filter disabled. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 If the PC is open then the game can't possibly be moderate, that must be a misreading. Do you have any friends that have a strict NAT? The real test would be seeing whether you can connect to them or not - if you can't then the reading is real, if you can then you are open and can ignore the reading. Link to comment Share on other sites More sharing options...
Dialatech Posted March 16, 2021 Author Share Posted March 16, 2021 Ive just tried connecting two of my friends and could not connect to either of them. There NAT type is open aswell. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 You definitely shouldn't have had a problem, open NAT can connect to both moderate and strict as well as open. Were they on different platforms? Could you take the V hub out of modem mode and put the R2 in its DMZ instead? Link to comment Share on other sites More sharing options...
Dialatech Posted March 16, 2021 Author Share Posted March 16, 2021 So i have done few tests tonight. I have took the XR500 out of the loop altogether. I put the V Hub into Router modem and opened COD - Open Nat Type - All Good Next test was to put the XR500 in the DMZ of the V Hub - Done that and opened COD - Moderate NAT Type Then i decided to put the V Hub back into Modem Mode and get my Old Netduma R1 router. plugged it in and opened COD and Open NAT type. Unplugged the R1 and plugged in the XR500, Opened COD and Moderate NAT Type. Its deffo something to do with the XR500 router why i'm getting a moderate NAT type- Its always been OPEN tho until the last firmware flash a few days ago. Just FYI i'm running the running Firmware XR500 V2.3.2.114-DumaOS3.0.203 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 59 minutes ago, Dialatech said: So i have done few tests tonight. I have took the XR500 out of the loop altogether. I put the V Hub into Router modem and opened COD - Open Nat Type - All Good Next test was to put the XR500 in the DMZ of the V Hub - Done that and opened COD - Moderate NAT Type Then i decided to put the V Hub back into Modem Mode and get my Old Netduma R1 router. plugged it and opened COD and Open NAT type. Unplugged the R1 and plugged in the XR500, Opened COD and Moderate NAT Type. Its deffo something to do with the XR500 router why i'm getting a moderate NAT type- Its always been OPEN tho until the last firmware flash a few days ago. Just FYI i'm running the running Firmware XR500 V2.3.2.114-DumaOS3.0.203 Thanks for the tests, I'll see if we can reproduce this and get back to you. Link to comment Share on other sites More sharing options...
Dialatech Posted March 17, 2021 Author Share Posted March 17, 2021 9 hours ago, Netduma Fraser said: Thanks for the tests, I'll see if we can reproduce this and get back to you. Thanks Fraser. Appreciate all the help the NETDUMA guys give us Netduma Liam and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Dialatech Posted March 21, 2021 Author Share Posted March 21, 2021 Sorry me again! Been getting slot of dropped connections over weekend. Around 12 times since Friday afternoon. Only way to fix it,is to restart the XR500. I'm having a rough time with this router and I'm finding it hard not to switch to another router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 22, 2021 Administrators Share Posted March 22, 2021 Give the latest firmware ago - .120 - NG included a fix for disconnections caused by DHCP so hopefully that would resolve the disconnects you're having. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/jump-to/first-unread-message Would recommend a factory reset after but appreciate that may not be possible. Link to comment Share on other sites More sharing options...
Dialatech Posted March 22, 2021 Author Share Posted March 22, 2021 7 hours ago, Netduma Fraser said: Give the latest firmware ago - .120 - NG included a fix for disconnections caused by DHCP so hopefully that would resolve the disconnects you're having. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/jump-to/first-unread-message Would recommend a factory reset after but appreciate that may not be possible. I have already done this on Friday and it's been happening more. I also did a factory reset after the firmware was finished. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 22, 2021 Share Posted March 22, 2021 9 hours ago, Dialatech said: I have already done this on Friday and it's been happening more. I also did a factory reset after the firmware was finished. Sorry to hear that, is this with your V Hub in modem mode or not? Link to comment Share on other sites More sharing options...
Dialatech Posted March 22, 2021 Author Share Posted March 22, 2021 6 minutes ago, Netduma Liam said: Sorry to hear that, is this with your V Hub in modem mode or not? Yeah it was in modem mode. So last night before I went to bed I removed the XR500 and put the super dud into router mode and I have had no drops at all today. So it's deffo an issue with the XR500. I love the dumaOS intentions and I love the features the router as when there work but I'm slowly starting to get fed up of having issues with this router. I'm going to put the XR500 back into the network now. Give it one last chance and if it drops again then I have no choice to buy a new router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 22, 2021 Administrators Share Posted March 22, 2021 33 minutes ago, Dialatech said: Yeah it was in modem mode. So last night before I went to bed I removed the XR500 and put the super dud into router mode and I have had no drops at all today. So it's deffo an issue with the XR500. I love the dumaOS intentions and I love the features the router as when there work but I'm slowly starting to get fed up of having issues with this router. I'm going to put the XR500 back into the network now. Give it one last chance and if it drops again then I have no choice to buy a new router. I totally understand the frustation this must be having. Keep the V hub in router mode when you reconnect it and on the V hub give the XR a static/reserved IP and see if it is any better. Link to comment Share on other sites More sharing options...
Dialatech Posted March 22, 2021 Author Share Posted March 22, 2021 28 minutes ago, Netduma Fraser said: I totally understand the frustation this must be having. Keep the V hub in router mode when you reconnect it and on the V hub give the XR a static/reserved IP and see if it is any better. Will do. Connecting it now. Thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Dialatech Posted March 23, 2021 Author Share Posted March 23, 2021 14 hours ago, Dialatech said: Will do. Connecting it now. Thanks 15 hours ago, Netduma Fraser said: I totally understand the frustration this must be having. Keep the V hub in router mode when you reconnect it and on the V hub give the XR a static/reserved IP and see if it is any better. Connected the V Hub in router mode and then give the XR a static IP address. Connection dropped 3 times last night. This morning i have put the V Hub into Modem mode again and i have flashed the firmware with .120 again and then factory reset..We will see how today goes.. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 23, 2021 Share Posted March 23, 2021 5 hours ago, Dialatech said: Connected the V Hub in router mode and then give the XR a static IP address. Connection dropped 3 times last night. This morning i have put the V Hub into Modem mode again and i have flashed the firmware with .120 again and then factory reset..We will see how today goes.. Thank you, let us know how you get on with it. Link to comment Share on other sites More sharing options...
Dialatech Posted March 23, 2021 Author Share Posted March 23, 2021 4 hours ago, Netduma Liam said: Thank you, let us know how you get on with it. Well its 19:16pm and the connection has only dropped once today. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 23, 2021 Administrators Share Posted March 23, 2021 34 minutes ago, Dialatech said: Well its 19:16pm and the connection has only dropped once today. Progress I suppose! Let us know what happens tomorrow, if it occurs again then may be worth getting some logs to give to the XR lead Link to comment Share on other sites More sharing options...
Dialatech Posted March 24, 2021 Author Share Posted March 24, 2021 13 hours ago, Netduma Fraser said: Progress I suppose! Let us know what happens tomorrow, if it occurs again then may be worth getting some logs to give to the XR lead Yeah made a little progress yesterday. Hopefully we will see more improvement today Netduma Liam and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
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