Dragonmaster1234 Posted November 18, 2021 Share Posted November 18, 2021 21 hours ago, Netduma Fraser said: When that happens wait 1 minute then refresh the page and it will have applied successfully. Ok will I try that. Link to comment Share on other sites More sharing options...
Bsan09 Posted November 19, 2021 Share Posted November 19, 2021 On 11/13/2021 at 4:30 AM, Netduma Fraser said: Hey, welcome to the forum! Just to clarify, are you saying when the R2 is connected to the modem you lose connection from the R2? How frequently is this happening? What is the model of the modem/router the R2 is connected to? When I connect everyother second it seems. It’s a frontier Gig fiber m modem. I’ve never had this issue before tho. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 19, 2021 Author Share Posted November 19, 2021 7 hours ago, Bsan09 said: When I connect everyother second it seems. It’s a frontier Gig fiber m modem. I’ve never had this issue before tho. Are you able to get to the R2 interface via 192.168.77.1 in your web browser? Link to comment Share on other sites More sharing options...
ddavis585 Posted November 25, 2021 Share Posted November 25, 2021 i still cant update my r2 its stuck on 179 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 25, 2021 Author Share Posted November 25, 2021 1 hour ago, ddavis585 said: i still cant update my r2 its stuck on 179 There's a newer firmware available now, you can find it here: https://forum.netduma.com/topic/38047-new-r2-firmware-30394/ If you still can't upgrade, please create a new topic and we can help you. Link to comment Share on other sites More sharing options...
ddavis585 Posted November 25, 2021 Share Posted November 25, 2021 yea i been trying to update for a while now and havent had any luck getting it to update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 25, 2021 Administrators Share Posted November 25, 2021 11 minutes ago, ddavis585 said: yea i been trying to update for a while now and havent had any luck getting it to update Do a reboot, then connect as soon as possible and try the upgrade, if that doesn't work, factory reset then as fast as possible try to upgrade again after you've gone through the setup wizard. If it doesn't work after that post back please. Link to comment Share on other sites More sharing options...
ddavis585 Posted November 26, 2021 Share Posted November 26, 2021 nope still cant get it to update tried both methods Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2021 Administrators Share Posted November 26, 2021 53 minutes ago, ddavis585 said: nope still cant get it to update tried both methods Enable remote support in WAN Settings, ensure the R2 is setup for an Open NAT i.e it's in the DMZ of the ISP hub and then we will connect on Monday and push an update for you Link to comment Share on other sites More sharing options...
ddavis585 Posted November 26, 2021 Share Posted November 26, 2021 alright i got that enabled , but not sure how to do the whole DMZ thing and can we set up a time im on usa central time, i been trying to get this issues fixed for several months now and its been very frustrating not to be able to use this router , pingmap dont work at all so cant till if geo map even works Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2021 Administrators Share Posted November 26, 2021 10 minutes ago, ddavis585 said: alright i got that enabled , but not sure how to do the whole DMZ thing and can we set up a time im on usa central time, i been trying to get this issues fixed for several months now and its been very frustrating not to be able to use this router , pingmap dont work at all so cant till if geo map even works No need to set up a time, we can connect remotely without you being present and do it like that. Have a look at this guide on how to ensure the R2 has an Open NAT: http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat Link to comment Share on other sites More sharing options...
ddavis585 Posted November 26, 2021 Share Posted November 26, 2021 9 minutes ago, Netduma Fraser said: No need to set up a time, we can connect remotely without you being present and do it like that. Have a look at this guide on how to ensure the R2 has an Open NAT: http://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat yes its type 2 so its open Netduma Fraser 1 Link to comment Share on other sites More sharing options...
ddavis585 Posted November 30, 2021 Share Posted November 30, 2021 On 11/26/2021 at 1:56 PM, ddavis585 said: yes its type 2 so its open any update ? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 30, 2021 Author Share Posted November 30, 2021 6 hours ago, ddavis585 said: any update ? I'm not sure what the problem was, it refused the upgrade from the backend too. I gave it a little more persuasion and I think it's good now, but you will need to go ahead and complete the setup wizard again. You'll now be on firmware version 3.0.205i and can upgrade to 3.0.394 normally. Let me know if you have any issues doing this. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
ddavis585 Posted December 1, 2021 Share Posted December 1, 2021 17 hours ago, Netduma Liam said: I'm not sure what the problem was, it refused the upgrade from the backend too. I gave it a little more persuasion and I think it's good now, but you will need to go ahead and complete the setup wizard again. You'll now be on firmware version 3.0.205i and can upgrade to 3.0.394 normally. Let me know if you have any issues doing this. alriht thanks ill give u an update Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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