R2 won't connect to internet

[jamesherz]

Hi,

I am trying to setup the R2 I just received and cannot get it to connect to the internet. I am using an ethernet cable and it has established a connection but wont connect to internet. Been reading through forums for hours and tried every potential solution I could find with no luck. I have google home/fiber as my ISP. Would love some assistance with this!

-James

[Egriggs1225]

I'm having the same issue, I also received my R2 today, and it is connected too my UBEE router/modem provided by my ISP (which I called and confirmed they do support the R2.) But im getting no connection via ethernet

[Istephens035]

I’ll add to this thread. Got mine today, cannot connect via wifi. Went through the IP and set up wizard and it still won’t connect. I have my desktop wired in and have tried everything in the settings I can think of.

[Egriggs1225]

I finally got mine to work, I reset everything,  all both routers and my PC. Try that

[Buttabelafonte]

I just got home from work to open my Netduma R2 and my pc says I'm using the incorrect network key. I typed the key in as shown on the bottom of the router but still nothing. Router won't connect wired devices either.

[Aboody]

I just got it too I can’t connect to wifi it says incorrect network key any find out how to fix it 

[Buttabelafonte]

A guy named Newfield posted this in another thread. This worked for me!!!

No worries, plug the cable into one of the lan ports, make sure you have connected your modem into the wan port.

open a browser on your pc and try accessing it with this info.

http://192.168.77.1 or simply add 192.168.77.1

Apparently the routers have incorrect network keys. I was able to access my router, change router name and password, and also see the default password.

Best of luck everyone 👍 

[Aboody]

4 minutes ago, Buttabelafonte said:

A guy named Newfield posted this in another thread. This worked for me!!!

No worries, plug the cable into one of the lan ports, make sure you have connected your modem into the wan port.

open a browser on your pc and try accessing it with this info.

http://192.168.77.1 or simply add 192.168.77.1

Apparently the routers have incorrect network keys. I was able to access my router, change router name and password, and also see the default password.

Best of luck everyone 👍 

Hi 

I’m nooby

I have router netduma r2 

 

i also have isp/ router modern my internet provider gave me 

Where do I plug Ethernet cable 

 

 

 

[jamesherz]

4 hours ago, Buttabelafonte said:

I just got home from work to open my Netduma R2 and my pc says I'm using the incorrect network key. I typed the key in as shown on the bottom of the router but still nothing. Router won't connect wired devices either.

Same problem here too. Cannot connect to router via the network key. says incorrect

[SlowFoShow]

On the initial setup connect the isp modem to the wan port of the Netduma and then use an ethernet cable to connect from your PC/Laptop directly into one of the ports on the Netduma router. on a google chrome or firefox browser type in dumaos/ and it should take you to the setup page. 

The setup will not work via Wifi, I believe that they are working on a fix for that right now. 

For the people that are not getting internet connection after performing the setup, make sure that you are not connected via wifi, sometimes you may think that you are connected via ethernet but wifi might be prioritised.

[Netduma Fraser]

Good advice above. Connect to the router via ethernet cable to a PC- you won't get internet until you complete the setup wizard. So access the interface in the web browser, then complete the wizard. Once you've done that you can connect wireless devices using the details you set.

[jamesherz]

That is what I was trying to do - establish a connection via ethernet to just simply access setup wizard but I cant get it to give me internet connection whatsoever

 

It says that it registers the cable is connected to the router but no internet connection

[jamesherz]

6 hours ago, SlowFoShow said:

On the initial setup connect the isp modem to the wan port of the Netduma and then use an ethernet cable to connect from your PC/Laptop directly into one of the ports on the Netduma router. on a google chrome or firefox browser type in dumaos/ and it should take you to the setup page. 

The setup will not work via Wifi, I believe that they are working on a fix for that right now. 

For the people that are not getting internet connection after performing the setup, make sure that you are not connected via wifi, sometimes you may think that you are connected via ethernet but wifi might be prioritised.

This is what i tried multiple times, tried resetting both routers and unplugging everything as a whole multiple times too. still no luck getting an internet connection with the R2 via ethernet

[Netduma Fraser]

What happens when you access the interface - what does it show? Have you completed the setup wizard?

[jamesherz]

I haven't been able to access it yet. Everytime I try to go to the /dumaos or the /(IP) it takes me nowhere. I try to connect my pc to the router via wifi and it says incorrect password. Same on my laptop.

[Netduma Fraser]

What is the wireless password on the bottom of the sticker? Given that information I may be able to reconfigure it into the right password.

[jamesherz]

252200329172184

 

[Netduma Fraser]

55 minutes ago, jamesherz said:

252200329172184

Great thank you, please try this password instead and see if it allows you to connect:

253201330172185

[jamesherz]

Ok it let me connect and it is still not letting me access internet. Screenshots attached (i tried googling /dumaos after connecting)

[Netduma Fraser]

You need to access the interface first:

http://192.168.77.1 or http://dumaos to complete the setup wizard and then that will allow you to get internet.

[jamesherz]

Every time I type one of those in it just tries to pull it up then times out after a minute or two

[Netduma Fraser]

Okay clear your browser cache/cookies or use an Incognito window then try please

[jamesherz]

1 hour ago, Netduma Fraser said:

Okay clear your browser cache/cookies or use an Incognito window then try please

Just tried and got same result :/ 

[Netduma Fraser]

Will it let you access if you use this URL instead?

http://192.168.77.1/desktop/setup.html?cache=0

[jamesherz]

same message