jamesherz Posted January 8, 2021 Share Posted January 8, 2021 Hi, I am trying to setup the R2 I just received and cannot get it to connect to the internet. I am using an ethernet cable and it has established a connection but wont connect to internet. Been reading through forums for hours and tried every potential solution I could find with no luck. I have google home/fiber as my ISP. Would love some assistance with this! -James Link to comment Share on other sites More sharing options...
Egriggs1225 Posted January 8, 2021 Share Posted January 8, 2021 I'm having the same issue, I also received my R2 today, and it is connected too my UBEE router/modem provided by my ISP (which I called and confirmed they do support the R2.) But im getting no connection via ethernet Link to comment Share on other sites More sharing options...
Istephens035 Posted January 8, 2021 Share Posted January 8, 2021 Iāll add to this thread. Got mine today, cannot connect via wifi. Went through the IP and set up wizard and it still wonāt connect. I have my desktop wired in and have tried everything in the settings I can think of. Link to comment Share on other sites More sharing options...
Egriggs1225 Posted January 8, 2021 Share Posted January 8, 2021 I finally got mine to work, I reset everything,Ā all both routers and my PC. Try that Link to comment Share on other sites More sharing options...
Buttabelafonte Posted January 8, 2021 Share Posted January 8, 2021 I just got home from work to open my Netduma R2 and my pc says I'm using the incorrect network key. I typed the key in as shown on the bottom of the router but still nothing. Router won't connect wired devices either. Link to comment Share on other sites More sharing options...
Aboody Posted January 8, 2021 Share Posted January 8, 2021 I just got it too I canāt connect to wifi it says incorrect network key any find out how to fix itĀ Link to comment Share on other sites More sharing options...
Buttabelafonte Posted January 8, 2021 Share Posted January 8, 2021 A guy named Newfield posted this in another thread. This worked for me!!! No worries, plug the cable into one of the lan ports, make sure you have connected yourĀ modem into the wan port. open a browser on your pcĀ and try accessing it with this info. http://192.168.77.1 or simply addĀ 192.168.77.1 Apparently the routers have incorrect network keys. I was able to access my router, change router name and password, and also see the default password. Best of luck everyone šĀ Link to comment Share on other sites More sharing options...
Aboody Posted January 8, 2021 Share Posted January 8, 2021 4 minutes ago, Buttabelafonte said: A guy named Newfield posted this in another thread. This worked for me!!! No worries, plug the cable into one of the lan ports, make sure you have connected yourĀ modem into the wan port. open a browser on your pcĀ and try accessing it with this info. http://192.168.77.1 or simply addĀ 192.168.77.1 Apparently the routers have incorrect network keys. I was able to access my router, change router name and password, and also see the default password. Best of luck everyone šĀ HiĀ Iām nooby I have router netduma r2Ā Ā i also have isp/ router modern my internet provider gave meĀ Where do I plug Ethernet cableĀ Ā Ā Ā Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 4 hours ago, Buttabelafonte said: I just got home from work to open my Netduma R2 and my pc says I'm using the incorrect network key. I typed the key in as shown on the bottom of the router but still nothing. Router won't connect wired devices either. Same problem here too. Cannot connect to router via the network key. says incorrect Link to comment Share on other sites More sharing options...
SlowFoShow Posted January 8, 2021 Share Posted January 8, 2021 On the initial setup connect the isp modem to the wan port of the Netduma and then use an ethernet cable to connect from your PC/Laptop directly into one of the ports on the Netduma router. on a google chrome or firefox browser type in dumaos/ and it should take you to the setup page.Ā The setup will not work via Wifi, I believe that they are working on a fix for that right now.Ā For the people that are not getting internet connection after performing the setup, make sure that you are not connected via wifi, sometimes you may think that you are connected via ethernet but wifi might be prioritised. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Good advice above. Connect to the router via ethernet cable to a PC- you won't get internet until you complete the setup wizard. So access the interface in the web browser, then complete the wizard. Once you've done that you can connect wireless devices using the details you set. Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 That is what I was trying to do - establish a connection via ethernet to just simply access setup wizard but I cant get it to give me internet connection whatsoever Ā It says that it registers the cable is connected to the router but no internet connection Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 6 hours ago, SlowFoShow said: On the initial setup connect the isp modem to the wan port of the Netduma and then use an ethernet cable to connect from your PC/Laptop directly into one of the ports on the Netduma router. on a google chrome or firefox browser type in dumaos/ and it should take you to the setup page.Ā The setup will not work via Wifi, I believe that they are working on a fix for that right now.Ā For the people that are not getting internet connection after performing the setup, make sure that you are not connected via wifi, sometimes you may think that you are connected via ethernet but wifi might be prioritised. This is what i tried multiple times, tried resetting both routers and unplugging everything as a whole multiple times too. still no luck getting an internet connection withĀ the R2 via ethernet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 What happens when you access the interface - what does it show? Have you completed the setup wizard? Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 I haven't been able to access it yet. Everytime I try to go to the /dumaos or the /(IP) it takes me nowhere. I try to connect my pc to the router via wifi and it says incorrect password. Same on my laptop. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 What is the wireless password on the bottom of the sticker? Given that information I may be able to reconfigure it into the right password. Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 252200329172184 Ā Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 55 minutes ago, jamesherz said: 252200329172184 Great thank you, please try this password instead and see if it allows you to connect: 253201330172185 Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 Ok it let me connect and it is still not letting me access internet. Screenshots attached (i tried googling /dumaos after connecting) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 You need to access the interface first: http://192.168.77.1 or http://dumaos to complete the setup wizard and then that will allow you to get internet. Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 Every time I type one of those in it just tries to pull it up then times out after a minute or two Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Okay clear your browser cache/cookies or use an Incognito window then try please Link to comment Share on other sites More sharing options...
jamesherz Posted January 8, 2021 Author Share Posted January 8, 2021 1 hour ago, Netduma Fraser said: Okay clear your browser cache/cookies or use an Incognito window then try please Just tried and got same result :/Ā Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Will it let you access if you use this URL instead? http://192.168.77.1/desktop/setup.html?cache=0 Link to comment Share on other sites More sharing options...
jamesherz Posted January 9, 2021 Author Share Posted January 9, 2021 same messageĀ Link to comment Share on other sites More sharing options...
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