Raikun Posted October 20, 2020 Share Posted October 20, 2020 Title says it all. @Netduma Fraser A bit more transparency and less closing threads that aren't even close to being uncivil or insulting. We bought a new version of a product, knowing full well of the sketchy update history of previous iterations (still stuck in Beta for R1 I believe?), and yet again, we find ourselves waiting for new firmware on a device which is less than 6 months old. Not demanding for anything, just clarity for your customers. That's all. Chris J, Spritekid242, Neroxnex and 1 other 4 Link to comment Share on other sites More sharing options...
DJxLight Posted October 20, 2020 Share Posted October 20, 2020 Interested as well, Purchased the R2 when it came out and I've been getting somewhat inconsistent wired connection as well as wireless connection considering I'm in a 720 foot square Apartment. I have 1Gbit connection, and although I've been getting in the upper 800s which is fine, and been getting close servers when playing COD Modern Warfare, I just feel the connection isn't consistent because I keep getting the good ol' Squares (Packet Loss) on the left of my screen. I'm just hoping the update fixes the issues with the wireless aswell as optimizing the wired connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2020 Administrators Share Posted October 21, 2020 I am asked every single day where a firmware is, I give my best estimate, there is a delay, people get frustrated. I took the comments on board from the last topic and so I am not going to provide an estimate unless I'm 99.9% sure it will be available by that date. In the meantime if you're having issues I am happy to provide interim firmware which is what I have been doing so that people have at least some improvements. @DJxLight Hey, welcome to the forum! I'd suggest making a new post regarding the game as it is more likely you need to optimize your settings. I've sent you a PM anyway. Spritekid242, PharmDawgg, Burger100 and 1 other 4 Link to comment Share on other sites More sharing options...
JoeGantic Posted October 21, 2020 Share Posted October 21, 2020 Can we at least get a ballpark idea for planning purposes? Are we looking at months, years, never? JoeGantic Raikun, Neroxnex and Mossberg 3 Link to comment Share on other sites More sharing options...
Raikun Posted October 21, 2020 Author Share Posted October 21, 2020 (edited) 2 minutes ago, JoeGantic said: Can we at least get a ballpark idea for planning purposes? Are we looking at months, years, never? JoeGantic That's my issue. I don't think anyone here blames Fraser for any delays, but sadly he's the only face we come in contact to, so we resort to pinging him for updates. I'd love to get a Dev in here and at least acknowledge the need for information, I mean, If you take your car to the shop, you might be greeted by a salesperson, but you need answers from the mechanic. Edited October 21, 2020 by raikun Edited for clarity Netduma Fraser 1 Link to comment Share on other sites More sharing options...
DJxLight Posted October 21, 2020 Share Posted October 21, 2020 @Netduma Fraser Glad to be a part of the Forum! I received your PM and when updating, I've been stuck on the "Update in Progress" for about 15 minutes now. Any solution besides Factory Resetting? Link to comment Share on other sites More sharing options...
Snipingzom Posted October 21, 2020 Share Posted October 21, 2020 Can i get a interim firmware before my wife flip out again because the internet isn't acting right Neroxnex and DJxLight 1 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2020 Administrators Share Posted October 21, 2020 58 minutes ago, JoeGantic said: Can we at least get a ballpark idea for planning purposes? Are we looking at months, years, never? JoeGantic I passed on the consensus that people are getting frustrated and they're trying to get one out as soon as possible. 6 minutes ago, DJxLight said: @Netduma Fraser Glad to be a part of the Forum! I received your PM and when updating, I've been stuck on the "Update in Progress" for about 15 minutes now. Any solution besides Factory Resetting? Refresh the page and it should have updated, if you did it over wifi then it is probably waiting for you to reconnect to the WiFi. 5 minutes ago, Snipingzom said: Can i get a interim firmware before my wife flip out again because the internet isn't acting right Sent PM. Link to comment Share on other sites More sharing options...
Neroxnex Posted October 21, 2020 Share Posted October 21, 2020 14 minutes ago, Snipingzom said: Can i get a interim firmware before my wife flip out again because the internet isn't acting right This for real. My roommates are gonna make me pitch this thing, I made comment on the last thread that was inexplicably closed, but no one reached out. Rapps error out "This Rapp is not loaded yet, please try again in a minute." forcing me to restart this hunk of plastic daily, signal drops out at least once a day (DHCP is already 168), and there's various bugs in the UI not limited to the Adblocker where I have to disable it entirely since I can't disable specific devices. Time for a hotfix or time to take to Trustpilot, SiteJabber, Consumer Reports, and other SEO heavy review sites so people can make more informed purchase decisions when they go to Google this router. Link to comment Share on other sites More sharing options...
DJxLight Posted October 21, 2020 Share Posted October 21, 2020 @Netduma Fraser I'm on a Wired Connection, still says I am on Version R2 3.0.123. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2020 Administrators Share Posted October 21, 2020 58 minutes ago, Neroxnex said: This for real. My roommates are gonna make me pitch this thing, I made comment on the last thread that was inexplicably closed, but no one reached out. Rapps error out "This Rapp is not loaded yet, please try again in a minute." forcing me to restart this hunk of plastic daily, signal drops out at least once a day (DHCP is already 168), and there's various bugs in the UI not limited to the Adblocker where I have to disable it entirely since I can't disable specific devices. Time for a hotfix or time to take to Trustpilot, SiteJabber, Consumer Reports, and other SEO heavy review sites so people can make more informed purchase decisions when they go to Google this router. Sent PM. I've sent it to a lot of people, if you don't ask for it then I may think I've already sent it. You can disable specific devices, it just won't appear they're disabled, fixed in later firmware. 54 minutes ago, DJxLight said: @Netduma Fraser I'm on a Wired Connection, still says I am on Version R2 3.0.123. Reboot then try upgrading immediately. Link to comment Share on other sites More sharing options...
Neroxnex Posted October 21, 2020 Share Posted October 21, 2020 1 minute ago, Netduma Fraser said: Sent PM. I've sent it to a lot of people, if you don't ask for it then I may think I've already sent it. You can disable specific devices, it just won't appear they're disabled, fixed in later firmware. Thanks for the PM. I'll check it out. Appreciate the help nonetheless. 🙏 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
DJxLight Posted October 21, 2020 Share Posted October 21, 2020 @Netduma Fraser Unfortunately I have done that with no avail. EDIT: Went ahead and just did a Factory Reset just now, and it took the Firmware Update you sent me. If anything strange happens i'll inform you. Thanks. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
-Siddhu- Posted October 21, 2020 Share Posted October 21, 2020 @Netduma Fraser could you send me the temporary firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2020 Administrators Share Posted October 22, 2020 13 hours ago, -Siddhu- said: @Netduma Fraser could you send me the temporary firmware? Sent Link to comment Share on other sites More sharing options...
BoRiS GB Posted October 22, 2020 Share Posted October 22, 2020 @Netduma Fraser Hi Fraser, I am currently using Firmware V3.0.129 and I'm getting consistent dropouts and disconnects on all devices using 2.4ghz on WIFI. Would this firmware update you are sending to people also help me aswell? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2020 Administrators Share Posted October 22, 2020 3 minutes ago, BoRiS GB said: @Netduma Fraser Hi Fraser, I am currently using Firmware V3.0.129 and I'm getting consistent dropouts and disconnects on all devices using 2.4ghz on WIFI. Would this firmware update you are sending to people also help me aswell? Hey, welcome to the forum! Yes it should help, I've PMd you. Link to comment Share on other sites More sharing options...
BoRiS GB Posted October 22, 2020 Share Posted October 22, 2020 1 minute ago, Netduma Fraser said: Hey, welcome to the forum! Yes it should help, I've PMd you. Thank you Fraser I will install and test. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Deprave Posted October 22, 2020 Share Posted October 22, 2020 I would like the most resent updated firmware version as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2020 Administrators Share Posted October 22, 2020 I have sent everyone in this topic that has posted so far a new PM. -Siddhu- 1 Link to comment Share on other sites More sharing options...
Andy187 Posted October 22, 2020 Share Posted October 22, 2020 Könnt ichaucheine geschickt bekommen..? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2020 Administrators Share Posted October 22, 2020 16 minutes ago, Andy187 said: Könnt ichaucheine geschickt bekommen..? Hey, welcome to the forum! Sent! Link to comment Share on other sites More sharing options...
pmg Posted October 22, 2020 Share Posted October 22, 2020 puts hand in the air Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2020 Administrators Share Posted October 22, 2020 15 minutes ago, pmg said: puts hand in the air Slaps a PM in your hand pmg and MassaDebata85 2 Link to comment Share on other sites More sharing options...
21SZN Posted October 22, 2020 Share Posted October 22, 2020 Hey Fraser Any chance you can send me a copy too? Neroxnex 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now