Netduma Liam Posted July 15, 2021 Share Posted July 15, 2021 5 hours ago, GiorgosTT said: I've been facing a similar issue lately and i would like some help. 2 mobile phones, one console get max speed while in wifi connection. Laptop hardly gets 0.7 mbps. I tested it on a different router and works fine, so no hardware or software issue. I've tried disabling add blocker, QoS but nothing changed. I have separated the 2.4 and 5 Ghz channels. I'm running on 3.0.279 firmware, which has been absolutely stable for me since i bought the router. @Newfie, @Netduma Liam Any help will be appreciated! Thank you in advance! Is the laptop connected via Wi-Fi too? What Wi-Fi channel is the Laptop connected to? How did you disable QoS to test this? I'd suggest doing so from the three-line menu in Congestion Control. Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 15, 2021 Share Posted July 15, 2021 Laptop is connected via wi fi. I've tried all available channels but nothing seems to work. Besides i libe in a remote area so there is only my network running around. In order to disable QoS, I entered the Duma OS menu and selected "never" in the QoS menu. Can you show me a picture of the three line menu? Keep in mind that I'm on the previous Firmware, so i may not have it. Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 15, 2021 Share Posted July 15, 2021 45 minutes ago, GiorgosTT said: Laptop is connected via wi fi. I've tried all available channels but nothing seems to work. Besides i libe in a remote area so there is only my network running around. In order to disable QoS, I entered the Duma OS menu and selected "never" in the QoS menu. Can you show me a picture of the three line menu? Keep in mind that I'm on the previous Firmware, so i may not have it. It's in the top left of Congestion Control, click it then you can see the 'Disable QoS' tick box. We ask that you do this so we can rule out that the issue is with QoS altogether pretty much. Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 15, 2021 Share Posted July 15, 2021 Ok sir, I'll try this and I'll let you know. Thank you very much! Netduma Fraser and Netduma Liam 2 Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 I disabled the QoS completely and still my soeed is low. I even updated my firmware to 3.0.205. still no good. Any other suggestions? Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 16, 2021 Share Posted July 16, 2021 1 hour ago, GiorgosTT said: I disabled the QoS completely and still my soeed is low. I even updated my firmware to 3.0.205. still no good. Any other suggestions? How are you testing the speeds? In Device Manager, is the Laptop connected via the 2.4 or 5GHZ network? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 Benchmark test in duma OS, shows the full speed of my connection. https://speed.measurementlab.net/#/ This is online speed test shows 0.5 Mpbs. Also web sites are loading extremely slowly. Laptop is connected using 2.4 GHz. Network card can't connect to 5Ghz network. Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 16, 2021 Share Posted July 16, 2021 27 minutes ago, GiorgosTT said: Benchmark test in duma OS, shows the full speed of my connection. https://speed.measurementlab.net/#/ This is online speed test shows 0.5 Mpbs. Also web sites are loading extremely slowly. Laptop is connected using 2.4 GHz. Network card can't connect to 5Ghz network. OK, and what speeds are you getting exactly when you connect to your other router? The fact that only one device is seeing this issue suggests it's not an issue in DumaOS, though you could try disconnecting the Laptop, remove it from Device Manager in DumaOS and then reconnect again? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 My normal speed is 17 Mbps download, 2 mbps upload. In the laptop, i get 0.5 download, 1.2 upload. I deleted the device, reconnected but nothing changed, problem remains. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2021 Administrators Share Posted July 16, 2021 Can you use Speedtest.net instead please - what speeds do you get to that site? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 56 minutes ago, Netduma Fraser said: Can you use Speedtest.net instead please - what speeds do you get to that site? I get exactly the same results. Every other device is working great. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2021 Administrators Share Posted July 16, 2021 Could you follow this guide and see whether you can get faster speeds through the PC after this? https://support.cyberpowerpc.com/hc/en-us/articles/360014067574-Configure-the-Wireless-Adapter-Settings-for-Optimal-Performance Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 I've already done this. I have a realtek network card. The thing is that the laptop works on every other router but the Netduma. Drivers etc are fine, I've checked them many times. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2021 Administrators Share Posted July 16, 2021 Re-enable QoS and make a custom Traffic Prio rule Source 1-65535 Destination 1-65535 Protocol TCP/UDP then do a test, what speeds do you get? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 Exactly the same, nothing has changed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2021 Administrators Share Posted July 16, 2021 Could you disable IPv6 from WAN and LAN please and then reboot the router from the interface, wait 2 minutes and check again Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 16, 2021 Share Posted July 16, 2021 Nothing changed, unfortunately.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2021 Administrators Share Posted July 16, 2021 39 minutes ago, GiorgosTT said: Nothing changed, unfortunately.... I've PM'd you Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 17, 2021 Share Posted July 17, 2021 8 hours ago, Netduma Fraser said: I've PM'd you Goodmorning! Tried what you said early morning and doesn't work. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 17, 2021 Administrators Share Posted July 17, 2021 The laptop is connected via 2.4GHz - is WiFi using mirror mode and it defaults to 2.4 for the device or is mirror mode disabled and you're manually connecting to 2.4GHz? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 17, 2021 Share Posted July 17, 2021 Mirror mode is disabled and i connect to the 2.4 Ghz network. Network card can't connect 5 GHz networks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 17, 2021 Administrators Share Posted July 17, 2021 40 minutes ago, GiorgosTT said: Mirror mode is disabled and i connect to the 2.4 Ghz network. Network card can't connect 5 GHz networks. Can you change 2.4GHz to 40 width please and see if the speeds increase? Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 17, 2021 Share Posted July 17, 2021 I'm already on it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 17, 2021 Administrators Share Posted July 17, 2021 I can't see what else we could possibly change - for some reason these two devices seem to conflict with each other but for what reason I don't know yet Link to comment Share on other sites More sharing options...
GiorgosTT Posted July 17, 2021 Share Posted July 17, 2021 2 hours ago, Netduma Fraser said: I can't see what else we could possibly change - for some reason these two devices seem to conflict with each other but for what reason I don't know yet That's exactly what I've been thinking too. Every device connected to R2, never ever had any issue. What is more weird is that my upload speed is ok. Only download seems to suffer. And it's not stable, i mean during the test it goes up and down, while the upload speed is stable. Anyway, if you come up with something else, let me know and I'll test it. Thank you for your time and support! Link to comment Share on other sites More sharing options...
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