mik3617legend Posted October 1, 2020 Share Posted October 1, 2020 It was working fine until I could no longer access my DumaOS so I tried resetting it. I did so reading and tried a factory reset and resetting my modem multiple times. DumaOS said “couldn’t detect internet connection” and directed my to manually type in DHCP and other identifiers.... Link to comment Share on other sites More sharing options...
ercarlson8 Posted October 2, 2020 Share Posted October 2, 2020 Same for me. If I connect my pc direct to my modem I get internet. But if I connect the modem to the R2 I get nothing. Link to comment Share on other sites More sharing options...
Rob_xyz Posted October 2, 2020 Share Posted October 2, 2020 This happens to me everytime I reboot netduma which leaves everybody in my house withot internet for a while. If I connect my old router works instantly, also connecting my cable modem to my pc works perfect. But with netduma takes a lot of time to obtain the WAN IP and when it does, does not browse! I get it to work by turning on netduma first with all Lan cables disconnected, then connect first one lan and wait few seconds, then connect the WAN and wait a while. I have factory reset and only can make it work with a workaround, its so bad that I have the router unplugged at the moment. I have here an ASUS and TPlink mesh and both connects instantly to the modem without a problem. Link to comment Share on other sites More sharing options...
Zippy Posted October 2, 2020 Share Posted October 2, 2020 I do believe Netduma is aware of this issue.. Ive ran into this several times as well.. If you go through the setup wizard after a reboot and when it comes to the part cant detect internet connection. At that point power cycle just your cable modem only and let it fully boot up and then click on "retry" to detect a connection.. It should detect then.. You might have to try this a few times though.. Also pay attention to your WAN Ip and make sure its an Ip that looks familiar of what you had before.. Im sure Netduma will respond here tomorrow.. Good luck! Zippy. Link to comment Share on other sites More sharing options...
mik3617legend Posted October 2, 2020 Author Share Posted October 2, 2020 I seemed to have “fixed it”... here’s what I did: unplugged everything including coax cable from modem, factory reset both modem and router multiple times. Gave up on it last night, woke up today reset everything once again but tried a different LAN port (yellow one) from my Duma to the PC and it seems to be able to obtain a WAN and is working again.... I tried the old port and it is still working.... so it just randomly fixed itself overnight I guess.... very reassuring.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2020 Administrators Share Posted October 2, 2020 Sorry to hear you had this issue but glad to hear it is working now. We will have a new firmware soon so hopefully that will be much more stable. Link to comment Share on other sites More sharing options...
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