Matt_breizh Posted December 23, 2021 Share Posted December 23, 2021 sentcrash (geo-filter).log sentcrash (Qos).log Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2021 Administrators Share Posted December 23, 2021 22 minutes ago, Matt_breizh said: sentcrash (geo-filter).log 52.9 kB · 0 downloads sentcrash (Qos).log 44.17 kB · 0 downloads Brilliant, thanks a lot, I'll pass that onto the mobile dev to review when they're back from the holidays Matt_breizh 1 Link to comment Share on other sites More sharing options...
Matt_breizh Posted December 23, 2021 Share Posted December 23, 2021 no prob! all my wishes for this end of the year. keep safe. see ya! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2021 Administrators Share Posted December 23, 2021 28 minutes ago, Matt_breizh said: no prob! all my wishes for this end of the year. keep safe. see ya! Thanks, you too, happy holidays! Link to comment Share on other sites More sharing options...
Rithveek Posted February 6, 2022 Share Posted February 6, 2022 So i use the same login details which i have used to login in this forum, but on android app, iys saying authentication fail, choose the right router from netgear, still ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 6, 2022 Administrators Share Posted February 6, 2022 8 minutes ago, Rithveek said: So i use the same login details which i have used to login in this forum, but on android app, iys saying authentication fail, choose the right router from netgear, still ? You need to use the details that you normally login to the router with Link to comment Share on other sites More sharing options...
zaibkhan Posted August 15, 2022 Share Posted August 15, 2022 i have downloaded duma os alpha on mobile app , some features are missing which i have seen in a video . i am on latest firmware duma os r2 Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 16, 2022 Share Posted August 16, 2022 10 hours ago, zaibkhan said: i have downloaded duma os alpha on mobile app , some features are missing which i have seen in a video . i am on latest firmware duma os r2 Which features specifically are you not seeing? Let us know and we'll be able to say whether that's expected or not. Link to comment Share on other sites More sharing options...
zaibkhan Posted August 16, 2022 Share Posted August 16, 2022 in my app there is no dashboard ,ping optimizer and ping heat map i have shared images what i can access on mobile app Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 16, 2022 Administrators Share Posted August 16, 2022 27 minutes ago, zaibkhan said: in my app there is no dashboard ,ping optimizer and ping heat map i have shared images what i can access on mobile app As it is an alpha app not all features are available through the app currently as shown there but they are available on the router when accessed using the desktop view Link to comment Share on other sites More sharing options...
shokol8 Posted November 18, 2023 Share Posted November 18, 2023 Not available in French AppStore 😕 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 7 hours ago, shokol8 said: Not available in French AppStore 😕 We're working on it, for some reason there is a lot of paperwork to make it available in France, it's a lengthy process. shokol8 1 Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 14, 2023 Share Posted December 14, 2023 When trying to manually connect I get this error, I guess the app updated at some point in the last couple of days. The app is no longer usable for me unless I can connect to the router. I am tech savvy but the XR1000 is buggy as hell, I should have waited for the R3. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 9 minutes ago, Gus McNasty said: When trying to manually connect I get this error, I guess the app updated at some point in the last couple of days. The app is no longer usable for me unless I can connect to the router. I am tech savvy but the XR1000 is buggy as hell, I should have waited for the R3. Could you expand on what you mean by this please? "The app is no longer usable for me unless I can connect to the router." Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 14, 2023 Share Posted December 14, 2023 Since the update, I cannot connect to the router using the app on my phone. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 42 minutes ago, Gus McNasty said: Since the update, I cannot connect to the router using the app on my phone. So just to clarify, connected to the XR1000 WiFi you cannot use the DumaOS app with the version you updated to today? Just want to be certain as we literally updated the app today to fix that issue. What XR1000 firmware are you on? Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 14, 2023 Share Posted December 14, 2023 My current firmware is 1.0.0.64_1.0.49 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 13 minutes ago, Gus McNasty said: My current firmware is 1.0.0.64_1.0.49 Could you update to .68 https://www.downloads.netgear.com/files/GDC/XR1000/XR1000-V1.0.0.68_1.0.54.zip and then try again after that please? Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 14, 2023 Share Posted December 14, 2023 I'll do that, I know I've looked on the website before and here's a screenshot of when I checked today. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2023 Administrators Share Posted December 14, 2023 26 minutes ago, Gus McNasty said: I'll do that, I know I've looked on the website before and here's a screenshot of when I checked today. Yeah NG haven't pushed it for the interface updates for some reason Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 15, 2023 Share Posted December 15, 2023 Still not connecting. I really don't want to factory reset this thing again but I think I may have to at this point. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2023 Administrators Share Posted December 15, 2023 7 hours ago, Gus McNasty said: Still not connecting. I really don't want to factory reset this thing again but I think I may have to at this point. No need to factory reset, it's purely an app issue, I've based it back to the team to take a look at Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 15, 2023 Share Posted December 15, 2023 7 hours ago, Netduma Fraser said: No need to factory reset, it's purely an app issue, I've based it back to the team to take a look at I already did it, but thanks for the reply. I’ll wait for an update to the app. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Gus McNasty Posted December 15, 2023 Share Posted December 15, 2023 I think I’m done with Netgear after this fiasco, just ordered an R3. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2023 Administrators Share Posted December 15, 2023 12 minutes ago, Gus McNasty said: I think I’m done with Netgear after this fiasco, just ordered an R3. We're sure you'll love the R3, thanks for the purchase! Gus McNasty 1 Link to comment Share on other sites More sharing options...
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